Customer service
Every time I call Cap Fed for help with my account I am always helped with a very nice representative and one who speaks English. Thank you for being so helpful.
Sharon Rusher
Sharon Rusher
Too many reviews
You ask me to review this app literally every time I use it… It’s super annoying
I Love CapFed!
The app is easy to use and I love using it! Customer service is great if I ever have an issue as well! Thanks for all your hard work CapFed!
User Friendly!
The TBO App is fantastic! Easy to use with a full menu of banking functions - and great response times from customer service.
Much better than being a number.
I’ve been with cap fed for many years and every time I need something they have been there for me and I can talk to a person anytime that’s what really stands out. Thank you guys for keeping it real.
Instant transfers
Being able to transfer money on the spot is kool
Sharp
Clean, smart employees and great coffee!
Customer Service
They are exceptionally helpful and understanding. I wouldn’t bank any where else!
Password
Just spent about 20 minutes, putting in a strong password. The app does not let me view the password that I have put in so when I’m confirming it if I have any typos, I don’t know what they are. When putting in 20+ random characters, it is easy to make a typo.
So
Si
Worst banking app ever
I have to use my laptop because every single time I log in on the app, it tells me I have successfully logged out. Have reinstalled repeatedly.
AWA
I’ve banked all over the US with my job and have been very happy to have the privilege of working with the people in the Emporia branch of CAP FED for the last ten years.Top notch.
I love it
It’s easy
Newest Update
I’m very upset with the newest update, as it said my phone will now not support the app! I have an older phone, but I should still be able to access my money/accounts without having to buy a new phone! VERY Disappointed! My other banks update still works, so it’s Just the Cap Fed TruBlue app update. Infuriating.
Show more
Useful Service
Best, most efficient app I have ever used.
Olathe staff
I have been so impressed with the knowledge, patience, & teamwork the Olathe branch staff at SF & 35hwy have repeatedly shown! My bank visits usually involve questions to problem solve complex circumstances, transfers, mailed receipts & often result in lengthy sessions at the window. Staff are always polite, calm, & never present as inconvenienced or critical. This branch has several staff that have been there for years, & always smiling faces. Thank you for always making my sensitive banking go smoothly!
Show more
works ok
easy & user friendly.
Better
Finally we have iPad support! I don’t like keeping financial apps on my phone, in case it’s targeted by scammers or stolen, so I do most of my financial transactions on my iPad. Having a tiny phone app on my tablet was ridiculous! Forcing me to do a web page on my phone was always inconvenient and not the best user experience. Should have had this a long time ago!
Now if we could set the default search time for transactions to what I want, instead of just the past month, then it might actually be useful.
Now if we could set the default search time for transactions to what I want, instead of just the past month, then it might actually be useful.
Show more
Update is awful
Yet again, a new update to the app doesn’t allow you to sign in with your username and password and you get an error. This happened all of the time in the past.
Okay this is terrible. There is no option for Zelle anymore on my app
I can’t find Zelle icon anymore on my app. Please fix this asap
