Anxious
Ok guys you make me nervous. Seems after each update I have crashing problems. Sounds like I’m not alone. Can’t rely on backup data if the app won’t stay open long enough to backup. Please help. Is there something I should be doing differently? Is it time to find something more reliable?
Update:
thanks for the effort guys. Just downloaded the newest version (5/7/26) and so far it seems worse. I could open and use the app for a minute but now as soon as I open it it crashes. I have faith that you can get this.
Next update 5/11/26 Thanks guys things seem good now. Thank you for your attention.
Update:
thanks for the effort guys. Just downloaded the newest version (5/7/26) and so far it seems worse. I could open and use the app for a minute but now as soon as I open it it crashes. I have faith that you can get this.
Next update 5/11/26 Thanks guys things seem good now. Thank you for your attention.
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Awful
I have updated my initial review. Told me to update to latest version. Checked and updated and Still crashes. I’ve had this app for over 6 years and now the last 6 months it crashes when I open it. Now all my info is useless.
Crashes
The app is crashing when I open it, there is no way to contact app support on the website and there isn’t a way to export info if this app doesn’t get fixed. I’ve loved this app and would continue to use if it gets fixed.
I want to love it but the constant bugs and crashes makes me nervous!!
I do love the features of this app, but the constant crashes makes me really nervous to put all of my medical records and information solely on this app. For something this important when it comes to people‘s health, you would think that there are constant updates to fix these bugs. I was at the hospital and couldn’t get the app to stay open w/o crashing so I couldn’t pull up the info needed. Now I am trying to upload medical results (pdf) by uploading it through my iPhone and it crashes every time. Ah! So frustrating!
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New update
Once again even within update it crashes immediately upon opening. I dont understand why they don’t fix it
