I paid the unlimited subscription
This app sucks!
Paid for subscription and the app never worked for my vehicle
Response from developer
Hi there, Sorry to hear that you had a negative experience, the app is only for Tesla vehicles at this time, as per the store listing. With regard to your refund, you of course are perfectly entitled to one and you can do this within your App Store / Play Store under the subscriptions section. You can also email support@carcastapp.com which replies immediately giving you full instructions on how to get a refund if you desire. Email support and we will be happy to process your refund right away.
Bad
Screen mirror
Support system below average.
Response from developer
Hi there, what happened when you scanned the QR code? Did you try entering the 5 character code as an alternative? Both of these options will pair your phone and Tesla display for you. Feel free to reach out to hello@carcastapp.com for further support.
Terrible app
Response from developer
Hi, sorry to hear you're having difficulties. Do you have premium connectivity or are you tethering your phone to your Tesla? Once your phone is linked to the Tesla display and you select Drive mode, it should connect as normal. If you want to email hello@caracastapp.com we can help you further with this.
Dont work
Response from developer
Hi, what doesn't work for you? Sorry you're having difficulties. Feel free to reach out to hello@carcastapp.com for further support if you still need assistance.
Worst playback quality ever. Don’t bother.
Response from developer
Hi, sorry to hear you're having difficultie. Have you tried the tips for around latency in the help and support section of the app or on the Tesla web page? You can change your audio source to solve the latency issue, the support section details exactly how to do this. Thanks
KESİNLİKLE SATIN ALMAYIN
Does not work with video apps
Response from developer
Hi, Sorry to hear you’ve had a negative experience. The reason for this is DRM, a number of apps don’t allow streaming for copy protection. You can watch your own movies on the app from apps such as VLC as well as IPTV and some streaming apps too. App support and restrictions are listed in the App Store listing to outline this in full as well as the help and support section in the app too. We offer a free tier for anyone who wants to try before they buy.
Not working
Response from developer
Sorry to hear you’ve had issues. We had an issue with one of our data centers which has since been resolved. We’ve made steps to prevent this from happening again. Feel free to try again or reach out and we’ll be happy to give you a refund.
Park mode won’t load
Response from developer
We had an issue with one of our data centers which has since been resolved. Might be worth trying again. Thanks for the feedback!
