Don’t waste your money
Could not connect
Response from developer
Hi, thanks for taking the time to share this. I’m sorry you couldn’t connect and that the charging didn’t feel right before the in-car process was completed. Please contact us with your order details and the car’s model/year, and we’ll look into the charge and your connection attempt right away. Also, make sure the car’s internet/Bluetooth is enabled and your Mercedes-Benz app is fully set up. I sincerely hope we can get this sorted and, if applicable, help with a refund.
Big time scam
Response from developer
Hi there, I’m sorry to hear you’re having trouble with CarConnect Digital Car Key. I understand how frustrating it is when an app doesn’t work as expected. If you can share your vehicle model, iPhone model, iOS version, and what happens when you try to use the key, I can help troubleshoot right away. If you’re trying to request a refund, please note that App Store refunds are handled by Apple—however, I can still review your situation and guide you on next steps.
Scam
Response from developer
I’m sorry you had a problem with your subscription. I understand how frustrating it is to be charged and still not be able to connect. Please contact my support team with your account email, the time of purchase, and the error you saw so I can help troubleshoot and review your access. If you’d like, I can also assist with refund options based on your billing details.