Can't open app
The latest update no longer allows me to enter the app. Now I can't use my card because of the idiots who work on the app. Bravo
Don’t do it
I cut my card off in my app on my phone and then the app will not open it so I can cut it back on
Update issue
It appears that elements has updated this application. Despite uninstalling and reinstalling the Card Control app multiple times, I continue to receive an error message, which has caused some inconvenience.
5-9-26 install latest but can’t use?
Says to install the latest on the App Store on my iPad and iPhone but still gives me the same message even after uninstalling and reinstalling it. My card is currently off, what do I do?
BWAAAA
Turned off my card after I lost it just in case🤪
Unable to make this work. Zero support.
I have tried to make this work, and have tried to contact Elements. This just does not function and as far as i can tell there is no support.
International travel controls don’t work
You can list 5 countries you are traveling to internationally . However, if you want to delete one and add another, the app does not work. It won’t let you delete. I have given this feedback multiple times over multiple months with no response. It’s a broken app for international travel.
Poor international controls
App only allows 5 countries to be entered. App won’t let you delete countries. Last time I went to EU and called Elements support for assistance, the “24/7” phone line didn’t have access to my account.
When app goes down - you can’t do anything
App went down and I’m locked out of my money.
This is not acceptable!
This is not acceptable!
Still not fixed—Latest update seems to have broken app
No longer receive push notifications when purchases are made. I have to go into Elements and turn on Card Control every time I want to access the CC app. Please fix as I very much appreciate real time purchase updates! I have tried uninstalling/reinstalling the app and it’s still not working for me.
Show more
“Version no longer supported”
This is unacceptable to be unable to reenable or disable a card because the app is neglected. No way to do it on a desktop either. Come on.
App issue
App has been down now for more than 2 days, when will it be repaired. Thanks D
“Version No Longer Supported”
For the last 3 days, I have been unable to access the Elements Card Control app on my iPhone. When I try to access it, I get a message that “This version is no longer supported. Go to the Apple App Store.” But when I do, that’s still the only version available. I even tried deleting the app completely and reinstalling it, but the problem persisted.
The main issue is that I had my card status set to OFF before this happened. So now I am not able to turn the status back to ON, which has rendered my Elements debit card useless for three days, as evidenced when I got multiple “card declined” messages, even when trying to use it with Apple Wallet.
Elements, you cannot provide a commercially available app and bill it as “providing greater security and control” over your debit card if it does not operate reliably. Please fix this issue immediately.
The main issue is that I had my card status set to OFF before this happened. So now I am not able to turn the status back to ON, which has rendered my Elements debit card useless for three days, as evidenced when I got multiple “card declined” messages, even when trying to use it with Apple Wallet.
Elements, you cannot provide a commercially available app and bill it as “providing greater security and control” over your debit card if it does not operate reliably. Please fix this issue immediately.
Show more
App says it has been updated
But it won’t open or update
Does not work!
Keeps sending me to the app store. Extremely frustrating!
Great, when it’s working.
App has been down for several days and no ETA of when it’ll be up.
No longer works
This app is not granting access
Card Control by Elements mostly good
To access the Card Control By Elements, the user needs to fist open the Elements Financial app and then select Card Control from the menu of the Elements app. This is not necessarily intuitive, but it seems this is done to utilize the authentication capabilities built into the Elements app. The app allows configuration of which alerts to receive. Choices are ALL, Preferred, and None. Within Preferred, one can select Locations, Merchant Types, Transaction Types and Spend Limits. I have only used ALL, so I have no review details of selecting certain types. However, I have found that I do NOT always get an alert. The other day, I purchased gasoline with my card and was surprised that I did not get an alert. When I went into the app to review transactions, it showed that an alert was generated, but I never received it. Perhaps this is an iOS problem? One problem I have identified as definitely with the Card Control app itself is that the notifications for debit and credits to my account appear exactly the same. There is no differentiation between a charge of $2.31 or a credit of $2.31. You can use the Control Control app to view a list of past events, and even in that list, the events appear exactly the same whether they are charges or credits.
Show more
Terrible at remembering
I set this app up every time I select it. It will not keep track of the PIN number I put in and continually have to enter the Elements app to set up again and again.
Please fix this!
Please fix this!
