You’ve made it worse
You’ve updated the app and wiped everyone’s important data that they have been collecting, probably for years. The app is awful that you’ve made. You can’t easily switch between pets. You now have to measure for 60 seconds instead of 30. My dog’s profile picture is uploaded sideways. I can’t delete or edit a medication reminder.
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What’s happened to this app
This app now regularly logs me out and I have to reset my email and password. I really can’t understand why such a good app has had such a shockingly bad “upgrade”. I’ve been recommended a better app from the vet because so many people are complaining.
Cats?
Was given this app by my vet…for my cat. You know, they have heart issues too. Add cats. Otherwise…fail
Can’t input data to use the app
Was advised by my vet to download this. 2 days I load it up. I put dog details. Then the reminder comes up. I set that and it won’t save. Keeps saying error. So I can’t even use it.
ruined a good app
they’ve erased all my data, now they force you to create an account, their list of breeds is woefully inadequate (and why is it required anyway?), plus i can’t even save my dog’s info or create medication reminders because of a “server error”
Lost all my data
I was logged out several months ago and all my data was lost when I logged back in. I had to create a new account from scratch. I used it for several more months without issue and I liked the new layout but today noticed at the end of the day none of my measurements for today were saved despite clicking save afterwards. I’ve tested new measurements and none will save. It’s a critical period for my dog and I can’t afford to risk this again. Finding something else.
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Lost Data, Excludes Cats
I’ve been using this app for several years on the advice of my veterinarian for my cat. They changed the app to require a login. You now must choose a breed of dog, and they don’t even include mixed breed. Fortunately, my vet has the data I’ve emailed previously. Absurd changes!
Can’t move to my 2nd dog to measure her
No instructions how to move from 2nd dogs saved name to actually measure her
Recent update is bad
I’ve been using this app for a year and it’s been great. The 30 second clock to get the breath per minute rate is much prefer preferable to the new 60 second rate. Also, all my data is lost. It also seems like the app only saves the data for one week. And now it seems I have to login every week with my email and password. Please go back to the old version. I do not recommend this app at all.
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Keeps getting worse
Why do you keep releasing updates that ruin your own app? First you delete every user’s data without warning, and now the breathing rate counter is fixed at a full minute with no option to change it? Really, really inconvenient. To people looking for an app to count respiratory rate, at this point doing it manually is preferable to this.
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The author doesn’t care
They decided to change to a cloud storage model and gave no thought to how it might affect users. This data is vital for treatment of my dog’s serious medical issue and they just don’t care. Garbage.
Cannot trust this app
Lost 10 years worth of tracking for my old dog with heart disease.
Time update
Liked the app until it recently updated to 60 seconds instead of 30. It would be very helpful to be able to choose which one you prefer.
Painful!
When the app updates, all of your information is lost. You have to sign in every time and by the time you’re finished going through all of the screens, your pet is awake and you can no longer take a reading.
Limited functionality
Something seems to have changed for the worse. You now prompt me to login every single time. You do not allow me to establish my own password. You give me some random cacophony of numbers and letters, which I can’t remember and have to go and retrieve and copy and paste every single time I wanna use the additionally, you have changed the way that you measure respiratory rate, so that now I have to count the entire 60 seconds, whereas before you did it in 30 second increments, which frankly was much more user-friendly. And you don’t seem to have a way within the app to reach out for help, provide feedback
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Pathetic
Lost 8 months worth of data when the app updated. Seriously????
Not reliable
Too many sign in issues. Followed all prompts to reset password, used the code sent to me, changed password, resigned in, again no recognition, start over. Removed app, reloaded, worked a few times, then back to the same sign in issues. App no good to me, I need to monitor extremely important heart rate data, not sign in issues. My dog died.
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Won’t let me log in
Wants me to reset my password but says my email isn’t valid. No way to start all over.
Deleted data and only allows profiles for dogs
Same as other reviewers, all of my data was deleted without warning. This was initially recommended by my vet for my cat’s HCM/arrhythmia since the BPM ranges are similar between cats and dogs. I honestly don’t understand why they don’t have a cat option anyways, but now it’s worse since you’re required to put on a dog breed etc.
Thankfully my cat’s breathing hasn’t changed much, which is an early indicator that he may be going into congestive heart failure, but all of that data is just gone now, it’s absolutely ridiculous.
Thankfully my cat’s breathing hasn’t changed much, which is an early indicator that he may be going into congestive heart failure, but all of that data is just gone now, it’s absolutely ridiculous.
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READ THE REVIEWS
Glad I read most recent reviews. It’s been 24 hours since I signed up and the app already crashed/error out after my first walk.
Looks like developers really need to address users’ concerns. I’ll be looking elsewhere.
Looks like developers really need to address users’ concerns. I’ll be looking elsewhere.
