Lost all my data
I was logged out several months ago and all my data was lost when I logged back in. I had to create a new account from scratch. I used it for several more months without issue and I liked the new layout but today noticed at the end of the day none of my measurements for today were saved despite clicking save afterwards. I’ve tested new measurements and none will save. It’s a critical period for my dog and I can’t afford to risk this again. Finding something else.
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Recent update is bad
I’ve been using this app for a year and it’s been great. The 30 second clock to get the breath per minute rate is much prefer preferable to the new 60 second rate. Also, all my data is lost. It also seems like the app only saves the data for one week. And now it seems I have to login every week with my email and password. Please go back to the old version. I do not recommend this app at all.
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Keeps getting worse
Why do you keep releasing updates that ruin your own app? First you delete every user’s data without warning, and now the breathing rate counter is fixed at a full minute with no option to change it? Really, really inconvenient. To people looking for an app to count respiratory rate, at this point doing it manually is preferable to this.
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The author doesn’t care
They decided to change to a cloud storage model and gave no thought to how it might affect users. This data is vital for treatment of my dog’s serious medical issue and they just don’t care. Garbage.
Cannot trust this app
Lost 10 years worth of tracking for my old dog with heart disease.
Time update
Liked the app until it recently updated to 60 seconds instead of 30. It would be very helpful to be able to choose which one you prefer.
Painful!
When the app updates, all of your information is lost. You have to sign in every time and by the time you’re finished going through all of the screens, your pet is awake and you can no longer take a reading.
Limited functionality
Something seems to have changed for the worse. You now prompt me to login every single time. You do not allow me to establish my own password. You give me some random cacophony of numbers and letters, which I can’t remember and have to go and retrieve and copy and paste every single time I wanna use the additionally, you have changed the way that you measure respiratory rate, so that now I have to count the entire 60 seconds, whereas before you did it in 30 second increments, which frankly was much more user-friendly. And you don’t seem to have a way within the app to reach out for help, provide feedback
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Pathetic
Lost 8 months worth of data when the app updated. Seriously????
Not reliable
Too many sign in issues. Followed all prompts to reset password, used the code sent to me, changed password, resigned in, again no recognition, start over. Removed app, reloaded, worked a few times, then back to the same sign in issues. App no good to me, I need to monitor extremely important heart rate data, not sign in issues. My dog died.
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Won’t let me log in
Wants me to reset my password but says my email isn’t valid. No way to start all over.
Deleted data and only allows profiles for dogs
Same as other reviewers, all of my data was deleted without warning. This was initially recommended by my vet for my cat’s HCM/arrhythmia since the BPM ranges are similar between cats and dogs. I honestly don’t understand why they don’t have a cat option anyways, but now it’s worse since you’re required to put on a dog breed etc.
Thankfully my cat’s breathing hasn’t changed much, which is an early indicator that he may be going into congestive heart failure, but all of that data is just gone now, it’s absolutely ridiculous.
Thankfully my cat’s breathing hasn’t changed much, which is an early indicator that he may be going into congestive heart failure, but all of that data is just gone now, it’s absolutely ridiculous.
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READ THE REVIEWS
Glad I read most recent reviews. It’s been 24 hours since I signed up and the app already crashed/error out after my first walk.
Looks like developers really need to address users’ concerns. I’ll be looking elsewhere.
Looks like developers really need to address users’ concerns. I’ll be looking elsewhere.
Lost years of medical data
Since my dog was diagnosed with a heart murmur, I had been tracking his heart rate on this app.
It has been a number of years now so a lot of data is on there and this new update forcing you to have an account has wiped out years of extremely important medical data relating to my pet’s heart issue.
It has been a number of years now so a lot of data is on there and this new update forcing you to have an account has wiped out years of extremely important medical data relating to my pet’s heart issue.
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I can’t even create an account
I wanted this to monitor my dog but for some reason it won’t let me create an account. I’ve tried making all sorts of passwords but they stay greyed out. I tried clicking on the terms and conditions and privacy policy but they either come up squashed in a box at the bottom of the screen and won’t scroll up or down. Or they take me to a French website where I’m blindly accepting terms and clicking I’m not a robot and I’m still stuck on having my ‘create account’ button greyed out. I give up. I’ve accepted things I don’t understand and you’ve got my name and email and I’ve got nothing except I’ll probably be bombarded with emails from lord knows where from now on. I was just going to keep track by making entries in my notes app but because the specialist recommended this I fell for it. Deleted!
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All data lost!!!
So disappointed, no respect or care for our time.
Years of data disappeared
I tracked my dogs respiration for five years with this app and all of a sudden all of my data is gone and there’s no way to get it back. Terrible.
Deleted all data
Recent update deleted senior pets critical data history. New UX is clunky and overworked. Not worth the effort to setup knowing data retention can’t be trusted.
Wtf
Updated app and completely deleted my account and all my dogs data. Are you serious!!!!!! Also you keep having to login. Put it back to the way it was there was no issues!
Deleted data and now a bad app
This app is used by both cat and dog owners and you’ve made it dog only, and without warning, when I needed to count my cat’s breaths in an emergency, I’m logged out, I have to sign up for a new account, make up a pretend dog and all of my cat’s old data is gone. Terrible.
