Cardiff University Students User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral6.3% of reviews
Negative experience68.8% of reviews

~ Based on 16 written reviews from the US App Store.

Is Cardiff University Students Safe?

Not enough ratings yet to assess Cardiff University Students.

Is Cardiff University Students Legit?

Cardiff University Students appears to be a legitimate app. AppsHunter Legitimacy Score for Cardiff University Students is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not convenient to use at all.

Very bad design. Keeps login you out, dose not open the lecture document easily and trying to open any pdf file for the modules is a pain further it dose not allow smooth download of documents to compensate for the bad preview of the document, the timetable is ok but could be better,

Response from developer

Hi Layth, thank you for your review. We are sorry to hear about your experience and would like to investigate further. Please send us an email at studentappfeedback@cardiff.ac.uk describing the issue you are facing, and we will be happy to assist.

Where’s the Online ID card gone?

I used to access my online Student ID card using this app. I would use it to get free entrance to galleries and museums when I was on hols or like discounts in boutiques. But where has this feature gone… very annoying

Response from developer

Hi, thank you for your review. We are sorry to hear about your experience and are keen to investigate further. ID cards are still accessible in the app and should be available to all enrolled students. Please email studentappfeedback@cardiff.ac.uk, and we'll be happy to help.

Great new look

Love the new looking app looking forward to seeing my timetable when its out.

Unusable

Every time after i log on, there’s just a blank blue screen that i can’t do anything with. How am i supposed to use this app?

Response from developer

Hi, Thanks for the feedback, and sorry to hear you have been having problems with the Student app. As a new student, you will not have access to the Student app until you are enrolled. https://www.cardiff.ac.uk/new-students/online-enrolment. Once you have completed enrolment, we suggest that you delete the app, re-install the app and log in using your Cardiff University user name and password.

frozen

freezes as soon as I chose not living in university student accommodation :(

Response from developer

Hi, Thanks for the feedback, and sorry to hear you have been having problems with the Student app. As a new student, you will not have access to the Student app until you are enrolled. https://www.cardiff.ac.uk/new-students/online-enrolment. Once you have completed enrolment, we suggest that you delete the app, re-install the app and log in using your Cardiff University user name and password.

Shocking

Gets on the app, signs in and now I’m stuck on a blue screen. For a UNIVERSITY app, I expect a lot more, less glitches etc

Response from developer

Hi dylangt, thank you for your review. We are sorry to hear about your experience and are keen to investigate further. Please drop us an email at studentappfeedback@cardiff.ac.uk describing the issue you are experiencing and we'll be happy to help.

New Look App

Love the new look. So much easier to use and the timetable looks a lot better. Like the easy link for my Covid testing too.

Timetable

Timetable just disappears and doesn’t come back so I have to redownload the app. Cardiff university fix it up please

Response from developer

Hi there, thanks for your feedback. We have just released a completely new version of the Student app, engineered to improve performance, reliability and usability.

Love it so far!

Love the fact that the uni actually has an app. The laundry feature is great! Timetable feature is good as well, I feel the previous issue regarding the timetable feature has been fixed. Still new to it however so need to give it more time. But so far so good.

Awful

Really terrible app. Have to delete it every time I want to view my timetable, it doesn’t contain SIMS, and makes me log in every time I go onto learning central. Really terrible.

Response from developer

Hi there, thanks for your review. We have just released a completely new version of the Student app, engineered to improve performance, reliability and usability.

Timetable glitches

It’s so annoying to have to keep deleting and redownloading the app because the timetable just disappears when it fancies it and never comes back. Happens randomly when trying to find out where my next class is and has made me late several times now. Plzzzzz fix it

Response from developer

Hi there, thanks for your feedback about the timetable. We have just released a completely new version of the Student app, engineered to improve performance, reliability and usability.

Timetable failing to load.

Every few days I’m having to delete the app and download it again so that my timetable will load. It’s the only thing I need the app for and it doesn’t work!

Response from developer

Hi there, thanks for your feedback. We have just released a completely new version of the Student app, engineered to improve performance, reliability and usability.

Timetable keeps disappearing

I have to constantly keep deleting redownloading the app to see my timetable as it just vanishes for no reason after every few logins. It just shows a white page.

Timetable won’t work

I have to keep deleting and re-downloading the app because the timetable will stop working after a few uses. Rubbish. 💩

Poor

Poor layout. Link to webpages not app content, with sign in required (clunky). Poorly prioritised info. Laundry as key info?

I AM VERY SATISFIED

BEST APP EVER