Something went wrong
Persistent “something went wrong” across webpage and app. Tried: different browsers, cleared cache, incognito, none worked.
Useless App
Ambassadors don’t reply and there is no option to report them
Login Doesn’t Work
The app keeps logging me out. I tried logging in and it said wrong username or password. To which I restarted my password and changed it twice and tried logging in again. It simply wouldn’t work. The only way I can access the website now is through the university invitation email because somehow my account details stayed logged in. The app needs some adjustments as soon as possible. I cannot connect with ambassadors and students when I need to.
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Can’t log in
The app suddenly turned blank with a lamp and saying that my device was offline. I deleted and reinstalled the app and found that I couldn’t login at all as the app has “encountered an issue with the social login” when pressing the sign in button. Underneath this pop up advises to try closing and reopening the app. Inputting login details doesn’t work either and pops up with “undefined” and resets the password box. I have repeatedly reinstalled the app, restarted my phone, checked my wifi, checked for updates (none at this point) and yet this problem still persists.
When searching for solutions online I found neither helpful nor useful advices from the official site, such as checking for updates or checking as to whether the correct email is being inputted.
When searching for solutions online I found neither helpful nor useful advices from the official site, such as checking for updates or checking as to whether the correct email is being inputted.
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Stuck at log in screen
Worked fine at first, went to log in as I get logged out after a while which is normally fine, after logging in with apple i’m stuck on the log in screen. Have repeated process and still get the same result.
