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CareATC

CareATC

by CareATC, Inc.

31 ratings
68 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • June 12, 2015
  • September 15, 2026

Features

Developer

CareATC, Inc.
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❓5 answered
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About

Access your employer-sponsored healthcare clinic virtually or in person. Book appointments, refill prescriptions, view test results, and message your provider securely. Manage your health confidently with connected care history and personalized outreach.

✓Schedule appointments (in-person & virtual)
✓Refill prescriptions
✓Access lab results & visit summaries
✓Secure messaging with provider
✓Join virtual visits
✓Health reminders & alerts
Show original description

What users say

Summarized from real user reviews of CareATC. Based on 31 reviews and a 3.0/5 average, it highlights the 12 positives and 49 negatives reviewers mention most about this Medical app.

Positive things

  • 👍User-friendly interface (older versions)
  • 👍Easy to access care
  • 👍Virtual visits appreciated
  • 👍Faster performance (recent updates)
  • 👍Cleaner new design (recent updates)
  • 👍FaceID login appreciated
  • 👍Scheduling at touch of button
  • 👍New look is great
  • 👍Easy to navigate (older versions)
  • 👍Powerful patient portal app
  • 👍Nice functionality
  • 👍Fast, simple, all in one place

Negative things

  • 🐛Cannot see next month appointments
  • 🐛Unable to create new sign-in
  • 🐛Does not work for voice over users
  • 🐛Cannot download PDFs
  • 🐛Range next to results missing
  • 🐛Login is broken
  • 🐛Unable to read messages
  • 🐛Rx refill missing
  • 🐛Junk app
  • 🐛Very poor app
  • 🐛App won't load anything
  • 🐛Rarely works
  • 🐛Booking appointments frustrating
  • 🐛Useless for scheduling
  • 🐛Cannot even log in
  • 🐛Frustrated with errors
  • 🐛Horrible app
  • 🐛App no longer functioning correctly
  • 🐛Loading ERROR
  • 🐛Worthless app
  • 🐛Not functioning properly
  • 🐛Error encountered messages
  • 🐛GARBAGE APP
  • 🐛Nothing but error messages
  • 🐛App locks up on loading screen
  • 🐛Terrible app
  • 🐛Asks to change password every time
  • 🐛Lose access to health records (former employees)
  • 🐛Does not recognize login
  • 🐛Non-native garbage web wrapper
  • 🐛App does not stay logged in
  • 🐛Appointment setup stopped working
  • 🐛Useless app
  • 🐛Previously great, now useless
  • 🐛Proxy issues
  • 🐛Crashes constantly
  • 🐛App shuts down when scheduling
  • 🐛Cannot use patient schedule portion
  • 🐛App crash when scheduling
  • 🐛App quits when scheduling
  • 🐛Scheduling appointments quit working
  • 🐛App crashes on schedule option
  • 🐛Cannot make appointments
  • 🐛App does not work
  • 🐛Useless if calling evenings/weekends
  • 🐛App will not let you make appointment more than one day in advance
  • 🐛Frequent crashes
  • 🐛Issues with scheduling
  • 🐛Issues transferring info to calendar
See all reviews
+1

What's New in CareATC

6.3.3

September 15, 2026

Pre-Visit Checklists are here. Update your information before your CareATC appointment, right from the Upcoming Appointment card, and spend less time at check-in. Smarter scheduling. We've improved the scheduling flow to make sure you're directed to the right care.

More

User reviews

Most RecentHighest RatedLowest Rated

Great Virtual Visit Functionality

I love the new feature for joining a virtual appointment. Super easy!
BeastiemouthBeastiemouth

Weak

Went from Healow to this app, what a disappointment.
JohneutahJohneutah

Don’t like Newer format

I am not able to see into the next month to schedule an appointment. I liked the app before and found it very useful for a couple of years. However, I recently find it frustrating! Please bring back the appointment feature that lets me see appointments available for a specific doctor!
Liked before not nowLiked before not now

New Sign in

Won’t let me create new sign-in account
Want2surfWant2surf

issue for voice over

App does not work for voice over users. I was able to get signed in, but nothing else.
Bearnfer7Bearnfer7
See 63 more reviews

User experience

🐞

Reported Bugs

62 issues

New sign-in account creation failed

Bug

App does not work for voice over users

Bug

Cannot download PDFs with information

Bug

Range next to results is missing

Bug

Login is broken

Bug

Unable to read messages from Doctor

Bug

Rx refill missing

Bug

App won't load anything

Bug

Rarely connects

Bug

Does not load health information

Bug

Constantly gives error of lost connection

Bug

Booking appointments is frustrating and impossible

Bug

Every available appointment ends up not being available

Bug

Unable to use app to schedule appointment

Bug

Keeps spinning and nothing shows up

Bug

Cannot print off reports from the app

Bug

Constant 'error encountered' message

Bug

App gives an error message with no remedy

Bug

Nothing but errors every time I log in

Bug

App no longer seems to be functioning correctly

Bug

Wheel spins and then 'error loading' message appears

Bug

Cannot load menu items

Bug

Gives an error message

Bug

Oops screen upon login

Bug

Cannot get app to do anything since last update

Bug

Bugged and not working at all after last update

Bug

Gives error messages

Bug

App is garbage, never works

Bug

Nothing but error messages once logged in

Bug

App locks up on the loading screen

Bug

App locks up on loading screen

Bug

Asks to change password every time

Bug

Locks user out after password change

Bug

Cannot log onto the app after password reset

Bug

Does not recognize login

Bug

Indicates wrong user ID or password

Bug

Making an appointment or using provider messaging goes to error

Bug

Impossible to make an appointment

Bug

Never appointments available when selecting 'I'm not feeling well'

Bug

Cannot export PDF of health assessment report booklet

Bug

App is non-native garbage

Bug

App does not stay logged in

Bug

Forgot password says email doesn't exist

Bug

Appointment setup won't show availability

Bug

Appointment setup won't change dates

Bug

App used to be fine, now useless

Bug

Cannot make appointments on it

Bug

Website appointment scheduling quit working

Bug

Proxy error message

Bug

Crashes almost constantly

Bug

Crashes dozens of times in a row trying to log in

Bug

App shuts down when trying to schedule appointment

Bug

Cannot use patient schedule portion

Bug

App crashes when scheduling appointment

Bug

App quits when trying to schedule an appointment

Bug

App shuts down when clicking to schedule an appointment

Bug

App crashes every time 'schedule an appointment' is selected

Bug

Cannot make appointments

Bug

Continually get booted out of the app

Bug

App will not let you make an appointment more than one day in advance

Bug

Issues with scheduling

Bug

Issues transferring info to calendar

Bug
✨

Requested Features

19 requests

Bring back appointment feature to see available appointments for a specific doctor

Feature

Allow users to see into the next month for scheduling

Feature

Improve voice over accessibility

Feature

Restore ability to download PDFs

Feature

Bring back range next to results

Feature

Fix message reading functionality

Feature

Add Manage Prescriptions button

Feature

Improve app stability

Feature

Allow filtering appointments by providers in area

Feature

Fix appointment scheduling to show availability

Feature

Fix appointment scheduling to change dates

Feature

Allow exporting PDF of health assessment report booklet

Feature

Hire an iOS developer and use native tools for a real app

Feature

Allow app to stay logged in

Feature

Fix password reset issues

Feature

Allow access to health records for former employees

Feature

Improve appointment scheduling functionality

Feature

Fix issues with transferring info to calendar

Feature

Allow scheduling appointments more than one day in advance

Feature

FAQ

What can I do with the CareATC app?

The CareATC app allows you to access your employer-sponsored clinic services. You can schedule in-person and virtual appointments, refill prescriptions, view your lab results and visit summaries, and securely message your CareATC provider. It also facilitates joining virtual visits directly within the app and provides helpful reminders.

Is the CareATC app free to use?

The app itself is free to download and use. However, access to healthcare services through the app is typically sponsored by your employer. Any costs associated with medical services would be determined by your employer's healthcare plan.

What kind of healthcare services are available?

The app provides access to a range of services offered by your employer-sponsored clinic. This includes primary care, mental health services, and physical therapy. You can manage your appointments and communicate with providers for these services.

How do I book an appointment?

Booking an appointment is simple through the app. You can schedule either an in-person visit or a virtual appointment directly within the application. The app streamlines the process of securing a time slot with your CareATC provider.

Can I refill my prescriptions through the app?

Yes, prescription refills are a key feature of the CareATC app. You can refill your prescriptions with just a few taps, making it convenient to manage your ongoing medication needs without needing to call or visit the clinic in person.