Doesn’t work properly
Scheduled a visit but couldn’t get through to provider because it wouldn’t let me add a pharmacy. You can tell it’s just not a superior app.
Great concept that didn’t deliver
I was thrilled to have this choice as a visit so I didn’t have to go into the office. The wait was not long, the doctor came on and Gave me prescription suggestions and asked where to call it in. 10 minutes into the visit the doctor stopped responding to anything and didn’t close out the conversation or ever bother to call in the prescription. I would recommend using other options to receive better service.
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App Support
This app blows. I used it for a tele health visit and that service went fine. I called the provider for a receipt and they said I needed to contact the app. Well there is only an email. So if you don’t need an FSA receipt like I do…this app maybe just fine for you. They don’t respond to their emails.
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Waited 10 hrs and still the tele dr never showed, just left me in the online“waiting room”
My credit card was charged for an appointment that never took place. Now that’s just more time & work to dispute the charges. What a waste and disappointing experience.
Missed my doctor visit
I was waiting for the doctor and I never saw that he was messaging me. It never indicated that he was there chatting with me. I realized it u til it was too late and I missed my opportunity to consult with him setting me back. This app is NOT user friendly and doesn’t give you notifications when the doctor is chatting with you. I couldn’t reset it after everything I tried. Very VERY frustrating.
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