Absolutely the worst!
This app NEVER works right.
ALWAYS glitches and freezes. I’m not being hyperbolic. It has NEVER worked without crashing a few times.
Worst app on my phone!!!!
ALWAYS glitches and freezes. I’m not being hyperbolic. It has NEVER worked without crashing a few times.
Worst app on my phone!!!!
Difficult app
Not user friendly. Constant error popups. Doesn’t track activity accurately. Extremely difficult to sync any device to it and set it to my own preference. Was forced to set to what app/Carefirst wanted.
The glitchiest app on your phone
They must have walked our employers through screenshots rather than a live demo of the app when they sold them on it.
Good content and relevant stuff. But it takes a few tries. After shutting the app down and reopening several times you might get to what you’re looking for. Not exaggerating. I have not had one seamless experience yet. Very frustrating!!!
Good content and relevant stuff. But it takes a few tries. After shutting the app down and reopening several times you might get to what you’re looking for. Not exaggerating. I have not had one seamless experience yet. Very frustrating!!!
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Response from developer
Thanks for taking the time to review the CareFirst Wellbeing app. We'd be happy to take a look into this for you. Please email us at customersupport@sharecare.com and our team will research your request and get back to you. Hector - CareFirst Wellbeing Customer Service
Concept Great, Quality… Leaves Desire
The concept of having a hub is great, but the actual app crashes and just doesn’t load. I’ll get a notification, do Face ID, and then it just freezes. It’s happened for over a year, even after the most recent update.
On another note, it would be nice to search doctors within the app.
On another note, it would be nice to search doctors within the app.
Love the concept hate the app!
You can never seem to attest and get your points. You enter the info and it doesn’t add your points. This app gets worse EVERY year!
Confusing
This app is confusing. I went to sign up for a virtual challenge and it had download the share care app and when I did I had to go back to the wellbeing app to complete the process. That’s way too much and the challenges flyer mentioned none of this. I had to call customer for assistance.
Experience
Not very user friendly. Crashes a lot.
Broken
The app sends me notifications, but I can’t get it to open. Just hangs after taking my faceid.
Where are my benefits, BCBS?
Seriously, I’ve went through three different login portals and two different password resets and an app install and I STILL don’t know if the stupid health insurance plan that I’m required to have comes with, at least, a gym membership.
Terrible App
I’ve had the app for a little over a week now. Crashes all the time. Most of the time it doesn’t even open. Impossible to use.
Buggy. Terrible
I have to restart the app every time I switch function on the in-app menu. This version is aweful.
Horrible
I have created an account but can not continue until the share care account links and they will not link. So no matter what I do. I cannot access my care first. Why do I need 2 separate apps for 1 account. Waste of time.
Engaged
This app has helped me and kept me engaged more than any other health app I’ve used.
FRUSTRATED
I have had problems with this app and ShareCare. I have tried every fix with this app. Once it opens it takes me directly to settings and as soon as I close it the app completely shuts down. As for the ShareCare app that is worse. GOOD LUCK WITH THEIR TECH SUPPORT. I have been waiting 2 weeks for “some one to get back to me”. Don’t call them because they just take your information and say they will email you. This is the worse company I have ever dealt with. So I can’t use either program and now have to opt out. I know my employer paid a lot of money to participate. WHAT A WASTE!
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Health is Wealth
Feeling great and motivated :) blessed to discover this app
Love the app and features!!
I love the RealAge questionnaire and the results- Eye opening!! The program with videos to relax and professionals who give advice.. just one thing that I find annoying is the podcasts. I am deaf and there are no captions or anything.
Share Care app
This app just directs me to download share care app. No idea why the programs and advertisements insists to download this instead of share care directly.
Hard to navigate
It’s very hard to navigate and to find what I need. It needs to be simplified.
Wellbeing
I love how easy it is to use the app. I map love the interaction with the coaches to help provide you with many different ways to improve your health.
Steph R
Steph R
App feedback - Login
No reason why approximately once a month the app forces you to sign back in and go through the process of seemingly resetting your PIN, especially since utilizing the app daily.
