Stop changing uis
Put the old UI back. This new one is terrible. There’s so much information on the home page. Half the clicks aren’t even counted so I’m sometimes spamming the buttons. Idk why yall had to change but being back the old ui. It worked
Terrible. An additional stress.
This app rarely works properly. Crashes multiple times upon opening before allowing access, submit option rarely functions on the first try.
Too complicated to log in
Every time I try to log in, even though I pressed the “remember my info” checkbox, it tells me my password is wrong. I’ve changed it at least 3 times. I’m not doing that and contacting customer service every time I need to log in. This app is not user friendly. I will not be using it anymore.. and that’s super inconvenient because I can’t contact my care team through my insurance then, without the app.
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Difficult To Sign In
Some changes in the app are easier, however, there have been too many tomes that I could not sign in to complete needed work. Either the app shows an error code when signing in or the app will simply not sho sign in availability at all even when swiped down to reload the page/phone turned off and rebooted/wifi rebooted. What can be done to fix this issue? App and phone have already been updated.
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Bugs
The app keeps crashing on me🤦🏻♂️
