App is Terrible
The app is absolutely terrible. You get notifications and then it takes you to nothing in the app and you can’t see notifications inside the app so for 11 months I have no idea what notifications I actually received. Navigating the app is confusing and not user friendly at all. Maybe they have good content but user experience is so awful, it’s not worth trying. There are way better apps to get the same content much easier.
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Can’t even log on
Every time I go to log on to the app to create an account I get through to the multi factor authentication, put in the code and then it takes me right back to the log in page. It’s a loop every time.
Can’t get in
I keep getting ads and emails to download the pregnancy app but I can’t even login. Keeps telling me to make a new account but when I enter the info. It says my account already exists and takes me to the regular Cigna app. Would love to have this as a resource but unfortunate that it can’t function past login.
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Takes me to regular Cigna
I downloaded the app, it does not take me to this app’s pages. It takes me to the regular Cigna overall site. I spoke with someone in chat, they gave me a phone number, I called the number and was pushed to a voice mail to leave a message and wait for a callback. Very disappointed I can not start using the app and NO one is available to help.
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Difficult to use
This app has a very difficult user interface. I am unable to use my Cigna login and need to register every single time, which requires me to dig out my ID card. The app does not allow me to create a separate account that will work on this application either.
Once inside the application there is no back button. I got stuck in an external website and the only way to return to the main app was to close the application and re-login, which meant registering again. Unbelievably time consuming.
Once inside the application there is no back button. I got stuck in an external website and the only way to return to the main app was to close the application and re-login, which meant registering again. Unbelievably time consuming.
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