CareLineLive User Reviews

Top reviews

Hours must reflect for the cares

It needs to show the amount of of hours the carer has done in a week a month or what is allocated to them that’s where they are failing big time..

I hate this app

With passion!

Slow slow & more slow

Spoken to Careline numerous times, uploaded videos of the time it takes for pages to load, carers constantly being logged out, notes don’t update, rotas don’t refresh so carers miss visits. Nothing changes no matter how often when we call or email… fobbed off with “it’s being looked into”

Unreliable

This app does not update rota changes during out of hours. Not great for client safety

no marker?

can you make it a no marker again? updated and it left?

Total hours

Need to put some extra feature like we have to calculate hours one by on so please put like it will show automatic total week hours and show automatic days hours as well so refer birdie app and do practically there is no testing before put on market need to do by seriousness even when ever they assign rota for next day it should be show automatic but no it couldn't refreshed and we have to logout and again have to login then will show it.
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Freezing

It’s pointless, constantly freezing.

Updates are making everything worse

The app freezes a lot and a lot of sync issues

Rubbish on iPhone

This app is not fit for purpose. It needs a serious fix! It freezes constantly, taking up valuable time at work! Absolute rubbish.

Review

Worst app,cannot login or logout and cant write any notes.

App update getting worst especially on iOS

App freezing badly on iOS

Fix some bugs asap

Will you please fix some bugs like if i wanted to see my rota for tomorrow it shows nothing befor new update it was show everything yes i know i can see by calander selection but there is also an error it shows only one call insted of all call or client name right now it override everything please fix it asap old version was better then this one honestly
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Not so great

This app has many technical glitches that need to be addressed.

Updated one

The updated app keeps freezing. It’s not helping at all

Gets worse after every update. Please just fix app.

I honestly didn’t think the app could get worse than it was but it’s completely unusable now.
It’s stopping me from signing in where necessary until I close the app and open it back up.

Very poor service

Very poor service,Sometimes app was fizz and stuck in one page

Not functional

Every update seems to be getting worse. I dont think the app is compatible with apple devices. Keeps freezing, keeps suddenly closing, not refreshing when changes happen and too many glitches

Became worst after the new update.

When I open the app and try to view my rota, it starts loading and stuck there, thee i need to close the app and open it again. The same happen again and again. Kindly sort it out.

Updates are a joke

All these updates have been a joke. Everytime I try and use it at some point it freezes. Sort it out!!!!

Hit and miss

CareLineLive has its positive and negative points.
I feel it’s very time consuming going through endless tasks, that are often duplicated.
It freezes all the time, and It’s like spinning the wheel of fortune writing the agenda out for service users; sometimes going back 2+ years!
On the surface it’s a brilliant idea, and has some good features. Could be better in my opinion.
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