CareLineLive User Reviews

Customer Experience

Positive experience4.7% of reviews
Neutral2.3% of reviews
Negative experience93.0% of reviews

~ Based on 43 written reviews from the US App Store.

Is CareLineLive Safe?

Not enough ratings yet to assess CareLineLive.

Is CareLineLive Legit?

CareLineLive appears to be a legitimate app. AppsHunter Legitimacy Score for CareLineLive is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Beware! Not compatible with iPhone.

This is not compatible with iPhone. It will not show a lot of features that are showing on Android phone of colleagues. Unable to see client documents when going to visits.

Down grade

Terrible can not copy and paste now

Glitchy and limited

This app is very frustrating to use, and I updated it today and it’s even worse.

It’s already a nightmare to log in as it takes multiple tries to unlock, then freezes. Checking in and out takes a few tries because if I try to scan the QR code too soon it freezes and I have to restart the whole app again.

I used to be able to select text when making notes and paste text from my Notes app onto the notes but that’s no longer a thing.

You can’t upload photos, it has to be taken on the spot, which can be complicated when needing to take photos quickly and the app is glitching out just trying to start up. And if you take a photo and the app glitches again, you lose your photo.
I have lost important photos before which were necessary for GP appointments

Rota changes have made my app glitch out too.. it’s like the slightest bit of function makes the app crash.

All these bugs and features need to be optimised for the sake of the carers using it. Great concept, execution needs some improvement.
Show more

App

This app is not showing previous work record which i have done. If i have completed 4 visit in day then i see only one. Also you need improve mileage option.

Updates

So I don’t like when my office updates my rota as before the app used to say what had been added as I would get a star with an exclamation within it, now I don’t. Also not being able to see a full months agenda so to let my clients know who will be in on what days, the app I find very slow in the update of my notes etc reaching the office but that I don’t think it the apps fault more on where I am in the Peak District.
Show more

Hours must reflect for the cares

It needs to show the amount of of hours the carer has done in a week a month or what is allocated to them that’s where they are failing big time..

I hate this app

With passion!

Slow slow & more slow

Spoken to Careline numerous times, uploaded videos of the time it takes for pages to load, carers constantly being logged out, notes don’t update, rotas don’t refresh so carers miss visits. Nothing changes no matter how often when we call or email… fobbed off with “it’s being looked into”

Unreliable

This app does not update rota changes during out of hours. Not great for client safety

no marker?

can you make it a no marker again? updated and it left?

Total hours

Need to put some extra feature like we have to calculate hours one by on so please put like it will show automatic total week hours and show automatic days hours as well so refer birdie app and do practically there is no testing before put on market need to do by seriousness even when ever they assign rota for next day it should be show automatic but no it couldn't refreshed and we have to logout and again have to login then will show it.
Show more

Freezing

It’s pointless, constantly freezing.

Updates are making everything worse

The app freezes a lot and a lot of sync issues

Rubbish on iPhone

This app is not fit for purpose. It needs a serious fix! It freezes constantly, taking up valuable time at work! Absolute rubbish.

Review

Worst app,cannot login or logout and cant write any notes.

App update getting worst especially on iOS

App freezing badly on iOS

Fix some bugs asap

Will you please fix some bugs like if i wanted to see my rota for tomorrow it shows nothing befor new update it was show everything yes i know i can see by calander selection but there is also an error it shows only one call insted of all call or client name right now it override everything please fix it asap old version was better then this one honestly
Show more

Not so great

This app has many technical glitches that need to be addressed.

Updated one

The updated app keeps freezing. It’s not helping at all

Gets worse after every update. Please just fix app.

I honestly didn’t think the app could get worse than it was but it’s completely unusable now.
It’s stopping me from signing in where necessary until I close the app and open it back up.