CareLink™ Connect

CareLink™ Connect

Diabetes data sharing

1 ratings
99 reviews

Details

  • Released
  • Updated
  • February 3, 2022
  • June 15, 2026
CareLink™ Connect screenshot #1 for iPhone
CareLink™ Connect screenshot #2 for iPhone
CareLink™ Connect screenshot #3 for iPhone
CareLink™ Connect screenshot #4 for iPhone
CareLink™ Connect screenshot #5 for iPhone
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About

This app allows caregivers to remotely monitor glucose levels and insulin pump data for individuals with diabetes. It provides a secondary display of sensor glucose and system information from compatible Medtronic devices.

Monitor glucose levels
View insulin pump data
Follow up to five people
Secondary display of CGM data
Compatible with specific Medtronic devices
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What's New in CareLink™ Connect

3.8.1

June 15, 2026

Thanks for using the CareLink™ Connect app! This release also brings general bug fixes to improve user experience and product performance.

User reviews

Constantly logging out

The partner app very frequently requires login and login verification. This is steps required to see data (2-3 mins): select country, user name, password, bot verify, email 2FA, skip tips (3-4 tips), select name, data. Ridiculously cumbersome and difficult to find data for a medical app. Forget urgency.
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わかり辛い

とにかく表示や設定が分かりづらいです。
再ログインが頻繁なのもいざという時にすぐに確認が取れず不便。Face IDに対応して欲しいです。

Good when and if it works

Does not keep up to date with new iOS releases which are forced by my organisation. Now consistently Get a blank screen when I check my daughter’s activity. But the alerts come and I cannot acknowledge them. Then I turn my phone on silent and miss urgent calls and other notifications. Buggy and glitchy. Don’t understand when you are paying so much for these sensors (that are required with the pump that costs as much as a car) that the app support is so poor. The Medtronic sensors are not reliable and often fail prematurely. Causing more alerts. Complaints are met with tell us the box number, and they send out one sensor. Like it’s a batch problem? It’s consistent. Pump often loses communication with sensor transmitter. The sad part is the Dexcom system isn’t better. At least the Medtronic pump feedback loop works much better than competitors even if the Medtronic pump clip breaks when you look at it wrong…. Seriously poor engineering from Medtronic for what could be a great system, it is just mediocre at best.
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遅延など不便

◾️主のスマホと比べると遅延してます。
◾️ケアリンク出来るメンバーが5台までは、少なすぎます。
両親、職員室、保健室、看護師2名、、、。本当なら祖父母。
足りません。
◾️ケアリンクからApple Watchも使いたいです。
◾️通知の履歴を1ヶ月みたい。
◾️履歴にアラートだけでは無くグルコース値も一緒に記載されて欲しい。
(例低グルコースアラート86↓)
◾️オート基礎の量の表示希望
◾️ケアリンクの更新時間が実質7分なのに一周回って2分と表示されています。不具合です。ポンプとの連動「5分更新」を守って欲しいです。
自動で5分更新が無理なら手動で更新ボタンをタップでミニメドの数値とマッチさせる方法があっても良いのでは?
◾️グルコース値の横に前回値の差が±で表示されいると下がり傾向や上がり傾向の幅が分かるのでコントロールの貴重な参考になります。
◾️とにかく不便です。医療機器と繋がっている事を深刻に考え品質向上願います。
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アカウント登録の制御がおわってる 不具合時のサポート、連絡がない

アカウント登録中(登録アドレスに承認コードを送ったあと)そもそも登録アドレスにメールも来ず、やり直ししようとして最初からやったら、ID.アドレスは登録されているので、新規登録できませんと表示。普通にログインできるのかと思いログインしようとすると無効。
どう言う制御をすればこうなるのか。命がかかってるアプリでこの始末はひどすぎませんか?

追記
アプリ不具合時の連絡がある人とない人があり、命を預かるアプリ運営としていかがなものかと。

Developer apps

FAQ

What is CareLink Connect?

CareLink Connect is a medical app designed to provide caregivers with a secondary display of sensor glucose levels and insulin pump system information from compatible Medtronic devices for individuals with diabetes.

What Medtronic devices are compatible with CareLink Connect?

CareLink Connect exclusively supports the MiniMed™ 700-series insulin pump and selected CGM systems. It does not support all other CGM systems, MiniMed™, or Paradigm™ insulin pumps.

Can I make therapy decisions using CareLink Connect?

No, CareLink Connect is intended to provide a secondary display only. All therapy decisions should be based on the primary display device of the insulin pump or CGM system.

Does CareLink Connect control insulin pumps or CGM systems?

No, CareLink Connect is not intended to analyze, modify, or control any function of the connected insulin pump or CGM system.

How often is CareLink Connect updated?

The latest version of CareLink Connect is 3.8.1, which was last updated on June 15, 2026. Medtronic is committed to product updates and customer support.

What is the age rating for CareLink Connect?

CareLink Connect has an age rating of 4+, making it suitable for a wide range of users and caregivers.

Where can I find a list of compatible smartphones for CareLink Connect?

For a list of compatible smartphones, please visit your local Medtronic website or contact a representative. This ensures optimal performance and connectivity.

How do I get technical support for CareLink Connect?

For technical or customer service issues, please contact Medtronic's 24-Hour Technical Support line. This ensures prompt resolution and protection of your personal information.