Reveiw
Great app love that I can track all my maintenance for free
Terrible, recent update. (Summer 2026)
A recent update has introduced frequent automatic logouts, and this is a terrible design decision for an app like this.
I use the app to log my vehicles’ odometer readings roughly every 4–6 weeks so I can keep track of maintenance intervals. Now, nearly every time I open the app to update the mileage, I’ve been logged out and have to go through the email verification-code process again. That added friction is already making me less likely to bother entering the information.
More importantly, being automatically logged out can prevent maintenance and recall notifications from being delivered. That undermines one of the app’s most useful purposes.
This is not a banking or other high-security app containing particularly sensitive information. There is no reasonable need for login sessions to expire this aggressively, especially when doing so interferes with notifications and normal use.
Please restore long-term login retention. This has been one of the best places to keep vehicle maintenance information—but only if the app actually stays logged in.
Edit to your reply - I did contact CarFax (twice) about this degradation of the iOS app's usefulness and received pointless boilerplate "the app was updated for security" replies, indicating this botched 1-week login period was intentional. Personally, I'd like to get maintenance reminders and they won't work if the app is always logged out. It's not an issue you can fix for "me", it's an issue you need to fix in your app design.
I use the app to log my vehicles’ odometer readings roughly every 4–6 weeks so I can keep track of maintenance intervals. Now, nearly every time I open the app to update the mileage, I’ve been logged out and have to go through the email verification-code process again. That added friction is already making me less likely to bother entering the information.
More importantly, being automatically logged out can prevent maintenance and recall notifications from being delivered. That undermines one of the app’s most useful purposes.
This is not a banking or other high-security app containing particularly sensitive information. There is no reasonable need for login sessions to expire this aggressively, especially when doing so interferes with notifications and normal use.
Please restore long-term login retention. This has been one of the best places to keep vehicle maintenance information—but only if the app actually stays logged in.
Edit to your reply - I did contact CarFax (twice) about this degradation of the iOS app's usefulness and received pointless boilerplate "the app was updated for security" replies, indicating this botched 1-week login period was intentional. Personally, I'd like to get maintenance reminders and they won't work if the app is always logged out. It's not an issue you can fix for "me", it's an issue you need to fix in your app design.
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App Crash!
The app keeps crashing after the last update! Fix it please!
Good as long as nobody enters wrong odometer reading
Had issues because the app would not allow me to correct a wrong odometer entry. Customer support was not a help
I was about to delete the app but a service was done and their entry corrected the issue
I was about to delete the app but a service was done and their entry corrected the issue
Good overall for keeping track of your cars if you are a DIYer
I do all of my own maintenance. The only reason my car goes to a shop is for the annual state inspection. Great app to keep track of everything and have a record when it’s time to sell. Would have given 5 stars but some of the items in the reminder services will not let you select self service and forces you to choose a shop. Not sure how to fix that but I have to ignore the reminder then add those services manually. If this gets fixed then definitely a 5 star review from me.
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Carfax
Great to keep track of service
Somewhat buggy
Lots of cool tracking features and reminders, but several times I’ve noticed it fails to update when I enter information. Just now I tried to enter my last tire rotation, but I couldn’t get it to take, even after restarting the app. Kinda frustrating because this has happened multiple times now.
Frustrated
Recently the app has just stopped working. Have tried to update my self service oil change odometer to keep track of my next change many times. Odometer never updated and just continuously says my next oil change is due in 3 weeks. (been like this for at least 2 months)
Self service in general is a very badly done thing on this app. always super laggy and just never really works the way it should
Self service in general is a very badly done thing on this app. always super laggy and just never really works the way it should
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Records, car missing from app
I have been using this app and now one of my cars is missing, as well as other records
Terrible, recent update. (Summer 2026)
A recent update has introduced frequent automatic logouts, and this is a terrible design decision for an app like this.
I use the app to log my vehicles’ odometer readings roughly every 4–6 weeks so I can keep track of maintenance intervals. Now, nearly every time I open the app to update the mileage, I’ve been logged out and have to go through the email verification-code process again. That added friction is already making me less likely to bother entering the information.
More importantly, being automatically logged out can prevent maintenance and recall notifications from being delivered. That undermines one of the app’s most useful purposes.
This is not a banking or other high-security app containing particularly sensitive information. There is no reasonable need for login sessions to expire this aggressively, especially when doing so interferes with notifications and normal use.
Please restore long-term login retention. This has been one of the best places to keep vehicle maintenance information—but only if the app actually stays logged in.
I use the app to log my vehicles’ odometer readings roughly every 4–6 weeks so I can keep track of maintenance intervals. Now, nearly every time I open the app to update the mileage, I’ve been logged out and have to go through the email verification-code process again. That added friction is already making me less likely to bother entering the information.
More importantly, being automatically logged out can prevent maintenance and recall notifications from being delivered. That undermines one of the app’s most useful purposes.
This is not a banking or other high-security app containing particularly sensitive information. There is no reasonable need for login sessions to expire this aggressively, especially when doing so interferes with notifications and normal use.
Please restore long-term login retention. This has been one of the best places to keep vehicle maintenance information—but only if the app actually stays logged in.
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Good app gone bad
I used to depend on this app to keep track of basic info about my car. For example, the DMV needs the last 5 characters of all my my car’s VIN numbers which I used to keep in the glovebox for ready access. Since they are now masking numbers (why???) this feature is now useless. Dumb, since it’s my cars. You can’t even reveal it. So I’ve moved on to other apps.
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Printing History
It would be nice to print the service history records. For example, i can search on oil change and display all the pil change records. Id like to print those records out. I gave 3 stars because i cant do this. Its a great feature to add !
Feature request
Please make it so I can share the maintenance tracking of one of my vehicles with someone, and they can also have the car on their dashboard. Thank you
App won’t open
I just purchased CarShield yesterday but I cannot get into the app I downloaded on my iPhone 16 Plus. I can go to CarShield.com and get in but not the app. Why?
Broken
Just started using the Car Care app a few months ago after my previous app started experiencing major issues and became unusable.
Now, with the latest update to the Carfax app, I can’t open any records on either of my cars. Spent a lot of time transferring these records over - very frustrating.
Now, with the latest update to the Carfax app, I can’t open any records on either of my cars. Spent a lot of time transferring these records over - very frustrating.
All my stuff is gone
All my info and services and avatar are gone, only things that show up in services is my registration renewals. What happened?
Won’t open crashes
As of 7/31/26 the app will sit on the open screen then close itself after about 30seconds.
Please fix soon
Please fix soon
Automatic Oil Change
Every service automatically records an oil change. Why?
Great App
This app give a lot of information on your vehicle.
Doesn’t open
Never had a problem with this app for years. Lately, I’ve been trying to open this app to update the data that’s not uploading automatically, as I’ve usually done before, and it constantly crashes. I tap the app, the fox image appears and after about 10 seconds, the app just closes on me. It’s been 3-4 months since this have been happening. I uninstalled and reinstalled it on my phone, same thing happens. It’s unusable. Unless this app isn’t working on iPhone 13 Pro Max, iOS 26.6, then I don’t know what the reason can be. I used it for years and loved how I could keep track of all the things I’ve done on my car.
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