Not user friendly-put my info in-never got a code-this is the 4th time and it doesn’t work
Doesn’t work to sign up for Caribou rewards
Response from developer
We’re so sorry to hear about your experience. Please provide us your contact details at https://go.momos.com/khbvY so that we can reach out to you personally. We'd love the opportunity to make this right.
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staffs are very helpful and accommodating
Response from developer
Hi We, Thank you for your amazing feedback! We're delighted to hear that our staff was helpful and accommodating during your visit. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back soon! Best regards, The Caribou Coffee Team
Wouldn’t send SMS to register
Tried several times to get app to send SMS for registration.
Response from developer
Dear Customer, Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations at Caribou Coffee. Please fill out this form https://go.momos.com/C3DBV and our team will be in contact as soon as we can.
The best one
You are amazing
Great Coffee, good team
Had a great experience again today… loved the coffee and the team. Always welcoming, fun to come to Times Square center
Best Coffee Shop
Stuff is always welcoming. Great coffee.
Great
Good
Wonderful team
Wonderful support by Marjorie and great drink with smile by served to me by Hiba. Many thanks to such team that makes us feel that we are very welcomed at Caribou
Not great
The app is not straightforward and sometimes charges over and above which should be rectified. Moreover the staff doesn’t bother to check the order vs the amount will charge you what is quoted on the machine. Finally despite me mentioning less sweet extra hot i always get it sweet and warm which is very annoying to know the staff doesnt follow instructions especially at health care city. Very disappointed
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Tutorial
Please add tutorial on how to apply free drink.
Good
Good
Love your coffee t
Caribou is my favorite coffee
1 star
poor apps ever..imagine you need to order from apps before you get points. what’s the use of QR code..
Non working app
This app won’t accept my phone number. Apparently it thinks I live in the Middle East. Fix it
One of the best coffee shop
The coffee beans they have used u can smell the aroma, healthy sandwiches and healthy drinks.
Carribou Avenue Mall
Choden was very helpful and the coffee was great lot of choices to choose from in avenue mall but Choden and the service gives the upper hand for Carribou Coffee
Thank you
Amazing
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The service was great
And the staff name is elcakd
And the staff name is elcakd
Not happy with this app
I used to be a platinum member with a standard discount on the old COFE app for Caribou. Now suddenly I don’t have this with the new app. Tried sending a complain twice through the new app’s “contact us” option and never got a response. They dont have even have an option for calling them on the app .
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Won’t recognize cell number
Like others have stated it won’t allow me to login to the app because it says the phone number needs to be 11 digits long. But I put in the USA country code and it still won’t work. Very frustrating as I’d like to use the app 😠.
