Terrible app
Connected to wrong bed (wife’s) despite MY bed beeping during pairing. App does not allow you to change or delete connection to change pairing. Crashes repeatedly. Should be zero stars.
follow steps correctly.
The app works just fine for me . I was having issues at first but it was not the app it was a user error. You just have to make sure you’re following the steps correctly. Only issue I have is only being able to connect one of my beds to my phone instead having both connected.
App doesn’t work
Have had our beds for 18 months. Love them, but the advertised app still has no way to register & connect. Fortunately the physical remotes do work. No one knows if/when this feature will be fixed.
App not connecting to base
Sent an email to customer support, hopefully they assist, just got the mattress and base.
CRAP
Cariloha should be ashamed for even marketing this base as Bluetooth and/or AI assisted. NO FUNCTIONALITY whatsoever…it’s just wasting your time. Save yourself the time and headache…just use the provided remote.
