Totally scam
Extremely disappointing and pathetic service! I paid for two challans through this app, yet both are still showing as pending even after almost a month. What is the point of providing an online payment facility if the payments are not processed properly?
The worst part is the complete lack of customer support. No response, no resolution, no updates — absolutely nothing! Your money gets deducted, but nobody takes responsibility for resolving the issue.
This is completely unacceptable and a waste of time. If you cannot process payments properly or provide basic customer support, why even offer this service? I would strongly advise others to think twice before using this app.
The worst part is the complete lack of customer support. No response, no resolution, no updates — absolutely nothing! Your money gets deducted, but nobody takes responsibility for resolving the issue.
This is completely unacceptable and a waste of time. If you cannot process payments properly or provide basic customer support, why even offer this service? I would strongly advise others to think twice before using this app.
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NRNagendra Rawat
Unsettled payment, extra fees, and fake support – Avoid!
Extremely disappointed with CarInfo. I paid a traffic fine through this app on September 6th, incurring extra service charges. Weeks later, the fine still shows as pending with zero updates from the app or the RTO.
Worse, when I clicked on "Help & Support," it redirected me to a WhatsApp number that isn't even registered on WhatsApp. This lack of support and phantom contact info feels extremely suspicious.
Save your money and avoid third-party convenience fees. Always use the official RTO portal directly.
Worse, when I clicked on "Help & Support," it redirected me to a WhatsApp number that isn't even registered on WhatsApp. This lack of support and phantom contact info feels extremely suspicious.
Save your money and avoid third-party convenience fees. Always use the official RTO portal directly.
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PPradeeptalent
Money deducted, but report not provided
I paid for a vehicle history report through the app, and the payment was successfully deducted from my account. However, the report was never provided, and there is no order/history section showing my purchase.
I have tried checking the app, but there is no way to access the report or properly track the payment. This is extremely disappointing after being charged for a service that was not delivered.
I have tried checking the app, but there is no way to access the report or properly track the payment. This is extremely disappointing after being charged for a service that was not delivered.
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PPcm650
Vehicle challan
had a pending challan on my car and tried to clear it through the CarInfo app. The money was deducted from my account, so I assumed the fine was settled. However, out of nowhere, I received another notification stating the challan was still unpaid. I was shocked because I hadn't even been driving my vehicle, so I couldn't understand how a new fine was issued. Later, I realized the original payment never went through, even though the amount was debited. CarInfo was extremely careless and never notified me about the failed transaction, forcing me to pay the challan a second time. I emailed their support team explaining the issue, and they assured me a refund within 7 days. It has now been over 12 days, and I still haven't received my money back. I also reached out repeatedly on WhatsApp, but I only received generic replies stating they are "reviewing" the matter. Furthermore, the helpline number they provided does not connect—it seems completely fake. I am extremely dissatisfied with their service and strongly advise everyone to avoid using CarInfo for challan payments.
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DKDaniel kalai
Unsettled payment, extra fees, and fake support – Avoid!
Extremely disappointed with CarInfo. I paid a traffic fine through this app on September 6th, incurring extra service charges. Weeks later, the fine still shows as pending with zero updates from the app or the RTO.
Worse, when I clicked on "Help & Support," it redirected me to a WhatsApp number that isn't even registered on WhatsApp. This lack of support and phantom contact info feels extremely suspicious.
Save your money and avoid third-party convenience fees. Always use the official RTO portal directly.
Worse, when I clicked on "Help & Support," it redirected me to a WhatsApp number that isn't even registered on WhatsApp. This lack of support and phantom contact info feels extremely suspicious.
Save your money and avoid third-party convenience fees. Always use the official RTO portal directly.
Show more
PPradeeptalent
