CaringBridge User Reviews

Customer Experience

Positive experience63.7% of reviews
Neutral10.5% of reviews
Negative experience25.8% of reviews

~ Based on 314 written reviews from the US App Store.

What users say

Is CaringBridge Safe?

CaringBridge appears safe based on user ratings. AppsHunter Safety Score for CaringBridge is 98/100.

This assessment is based on 19,468 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
0.6% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 19,468 App Store ratings for CaringBridge.

Is CaringBridge Legit?

CaringBridge appears to be a legitimate app. AppsHunter Legitimacy Score for CaringBridge is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Almost there

Would be perfect if there was an option for people to get text updates and not need to have an account to interact… people I sent the link to were confused about needing to sign up for something before even understand what it was.. and if people don’t get quick updates such as text when I post then what’s the point? That means I’ll need to text update still
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Invisible authored entries

I can only see the beginnings of authored entries. “See the rest” link shows blacked out lines but no visible text.

Posts aren't loading

The posts have not been loading for days....why send me emails about new post when the site isn't working?

Calendar

I’m disappointed this app does t have a shared calendar where we can post appointments or events from the “request” option so our family can see all the events in one place rather than scrolling and scrolling and scrolling to see past requests and enter it into a separate calendar app for appointments and things we are signing up to do as a family.
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Find another option

This company preys on people - constantly asking for “tributes” While technically they say it’s for keeping the site up - most people think it’s going to their friend/family. Often add stress instead of helping. Find another option.

Doesn’t work

Can’t log in to the app now matter how I try. Bummer.

Loving Lainey

The re question for my net for this app is in my face. I donated so please remove. I cannot navigate the app without your request for money front and center!

Donations

it would be nice if I could turn off the request for donations

Updates and badging

I’m constantly missing updates in this app. For a long time, it was because I opened it so rarely, I’d get signed out silently and stop getting updates. Now I’m realizing you’re not badging the app either. I like how you organize the information and all, but please start badging the app. I get so many notifications that yours get lost in the mix. In most apps, I can just check the badge and know if I’ve missed something. It’s disappointing that I can’t with this app that I consider important.

I set up a reminder to open the app occasionally just to keep from logging out now, but not having the badging continues to be a real problem.
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Bug

Great app when it works but every time I try to click on a post it closes the app

Mobile app is letting people down

Half of my invited people are unable to join. And I keep getting error messages. Very disappointing.

Review responses

It’s very frustrating to read people’s reviews about issues. They have but not to see a CaringBridge response. All the responses seem to request that the reviewer reached out directly to Caring Bridge customer convenien service. Redundant for them, not very satisfying for readers.

Great Site but Donation button is confusing

This is a great site however several people who have wanted to donate are getting confused by the large red donation button at the top of the personal page that states donate to Caringbridge. There are a few different locations on the site to donate to Caringbridge and none for the person unless it’s set up through gofundme. It takes an additional step and precious time for loved ones to have to set up a completely different site. It would be helpful if the button to donate on the personal page accessed the persons donation location and not the Caringbridge’s donation location.
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Push Notifications = Ads

It’s so sad and pathetic that while we watch for news on our friends and family, we have to endure constant pleas for money! It’s truly wrong to take advantage of the notification settings to force this donation agenda, as if it wasn’t bad enough in the app!!!

Awesome communication

We were praying and the information came up on the phone. We quickly responded. To let Chris and Corrinne we were patiently waiting to hear from them. So this is a wonderful way to find out what’s happening to a family member. We will donate to help those who help those that are not able to.

App closes down

When I try to add my thoughts, the app throws me out. Can you fix this?

Post blacked out

I feel like I’m being extorted for a donation. I cannot read the update about my friend battling cancer. Shame on you!

Share button doesn’t work

The share button in the app doesn’t work on iPad.

Annoying bug on a great site

As others have mentioned, when trying to catch up on multiple posts, the reader is always returned to the top of the page instead of where he/she was in the list. It makes one have to “load more posts” multiple times just to get to the next post. Why not have a navigation button in the list of posts? A button that says “next” and one that says “back” would be incredibly helpful. The current way is a massive time hog just to get back to where you were in list. Fix it, PLEASE!!!!
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App not working

Keep getting message that something is wrong with the app and to report it