Nicht wirklich brauchbar.
Hab es mir gekauft da ich mir ein Mercedes gekauft hatte und denn prüfen wollte, es wurden paar Fehler angezeigt aber nur mit Fehler Code ohne Bedeutung also selbst weiter Sachen. Dann hab ich es noch mal mit Profile Diagnose auslesen lassen und da waren sehr viel mehr Fehler vorhanden als das 4 fache mehr also kann man sich nicht mal dadrauf verlassen und vor allem nicht bei Gebraucht Wagen Kauf. War die tage unterwegs und 2 Pannenfahrzeuge angetroffen, da ich denn Adapter im Auto liegen hatte, schnell Abo reaktiviert und angeschlossen, beim Auto wurden denke alle Fehlermeldungen angezeigt die das Auto anzeigen kann, aber die Diagnose hat 0 Fehler gefunden und Auto im Top Zustand angezeigt, beim zweiten Fahrzeug nur 2 Fehler Bremslicht und so, aber die anderen kritischen Fehler wurden nicht angezeigt wie „Störung Bremskraftverstärker“ wurden nicht gefunden/Angezeigt. Ich hab es jetzt bei glaub ich 10 Fahrzeugen getestet und bei keinem hat es alle Fehler angezeigt, nicht mal bei VAG Fahrzeugen. Dann auch Verbindungsabbrüche, aber damit hätte ich leben können wenn es wenigstens alle Fehler finden würde, auch wenn nur denn Fehlercode.
Also muss ich leider Sagen es bei meinen Versuchen total unbrauchbar war und ich es für einen Gebrauchtwagen Kauf auf garkeinen Fall verwenden würde, denn wenn es keine oder nur Defekte Lampen Anzeigt würde es denn Fahrzeug Zustand verfälschen und man würde dadurch nicht genauer hinschauen.
Die zwei Sterne gebe ich wegen der eigentlich Idee, es wär schon Cool wenn man so ein Gerät einfach im Auto liegen haben konnte und im Notfall es einfach nutzen könnte.
Also muss ich leider Sagen es bei meinen Versuchen total unbrauchbar war und ich es für einen Gebrauchtwagen Kauf auf garkeinen Fall verwenden würde, denn wenn es keine oder nur Defekte Lampen Anzeigt würde es denn Fahrzeug Zustand verfälschen und man würde dadurch nicht genauer hinschauen.
Die zwei Sterne gebe ich wegen der eigentlich Idee, es wär schon Cool wenn man so ein Gerät einfach im Auto liegen haben konnte und im Notfall es einfach nutzen könnte.
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Response from developer
Es tut uns leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat und Ihnen nicht den erhofften Mehrwert geboten hat. Carly ist bestrebt, auf unserer Website so viele Informationen wie möglich bereitzustellen, damit Kunden klare Erwartungen entwickeln können. Gleichzeitig verstehen wir, dass manche vielleicht andere Produkte bevorzugen, die ihren Bedürfnissen besser entsprechen. Wir wissen die Chance, die Sie Carly gegeben haben, sehr zu schätzen und bedauern, dass Sie uns verlassen.
Lousy support
After countless back and forth and no resolution, a poor review here, the developer responded asking that I open a ticket to the support manager. I open yet another ticket and ……NOTHING. Their responses here are empty promises just like the product
Response from developer
We’re sorry that you had a frustrating experience. It seems there might have been a misunderstanding. You can also reach our support here: https://support.mycarly.com/hc/en-us/requests/new?ticket_form_id=360000444960, Include "To Support Manager" in the title, so we can prioritize it. We're confident we can find a solution together.
Deliberately charge you bank £60 with your permission
Worst company ever don’t use them waste of money this is a yearly subscription to use their devices on specific vehicles only not all vehicles
False advertising!
MyCarly should be removed from the App Store for their deceptive business practices and false advertising. They cannot code any of the features they advertise for BMW G05 and provide zero support. Buy a BimmerCode or anyone else
Update log
Can you be more precise what your updating, you have this update log from 1980s man last time ever I’m buying your product again.
Scam
I am extremely disappointed with this situation. I requested a refund for the charge of $261.47, but my request was rejected. I believe I have been unfairly charged and I feel that I have been misled regarding this subscription renewal.
I was not aware that this subscription would renew automatically, and I did not intend to continue using this service. Being charged $261.47 without clearly understanding that this was an annual renewal has caused me financial loss.
I believe this situation has been handled unfairly, and I am requesting a proper review of my refund request. I ask Apple to investigate this matter and reconsider the refund decision.
I was not aware that this subscription would renew automatically, and I did not intend to continue using this service. Being charged $261.47 without clearly understanding that this was an annual renewal has caused me financial loss.
I believe this situation has been handled unfairly, and I am requesting a proper review of my refund request. I ask Apple to investigate this matter and reconsider the refund decision.
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Warning beware the auto renewal
Normally never leave reviews but I have just been stung with the poor customer service and auto renewal scam this company runs.
Don’t bother unless you want to be paying money every year without a chance to get out of this product.
You have been warned
Don’t bother unless you want to be paying money every year without a chance to get out of this product.
You have been warned
Be warned
If this product does not work, there will be no refund at ALL... There is no way to contact them, other than automated response.. Also this is a subscription.. You will be charged every year... Please buy a cheaper device that work, as Carly is a brand that cannot be trusted & is only after your money...
Update: Amazing that Carly seem to think not answering your questions is acceptable, as long as they reply to them even if they do not answer the question asked.. Looked all over the internet and seems with carly, if the product does not work... Then the answer is tough luck mate... We do not do refunds regardless.. Unless anyone can prove me wrong...
Update: Amazing that Carly seem to think not answering your questions is acceptable, as long as they reply to them even if they do not answer the question asked.. Looked all over the internet and seems with carly, if the product does not work... Then the answer is tough luck mate... We do not do refunds regardless.. Unless anyone can prove me wrong...
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Difficult to cancel subscription
This company uses dirty practices to make it difficult as possible to cancel bloated overpriced subscriptions. You don’t get notifications or receipts. They don’t even add new features (for older cars, idk about new ones), what the heck are we paying for? Avoid!!!
Edit: they did the right thing and refunded me.
Edit: they did the right thing and refunded me.
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Scam Warning
This company will charge you $116.88 for sone fake yearly subscription years after you bought the device.
THIS IS A SCAM COMPANY!!!
THIS IS A SCAM COMPANY!!!
Auto renew default to on
Thought the app was alright for coding and diagnostic, however I found the information was very limited with any of the codes. For you to understand the codes in more depth, you’d need to pay extra once more! moved to Carista as had a better experience. Out of the blue, another annual payment gets made, even after cancelling the transaction from my back they have still taken the money out and shock horror “no refunds”. They state it needs to be cancelled 30 days before billing.
Completely lost all respect for this company, wouldn’t recommend at all. Would recommend ODBeleven, Carista or even taking your car to your local garage rather than using this company.
Completely lost all respect for this company, wouldn’t recommend at all. Would recommend ODBeleven, Carista or even taking your car to your local garage rather than using this company.
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Seriously ?
I am sat in my 2029 Mercedes e class with the EML light on. I plug in the Carly unit - immediately the car complains about reduced Command functionality but I press on. Wait for the Carly unit to update as I haven’t used it for a while and then I run the diagnostics - all sytems are green ! How can this be right when the car is clearly displaying an issue.
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It would be nice to add ECO stop,start kill
Please add the ECO reflash to kill the start stop engine button
The obd full package all cars
It is the most rubbish thing ever what a scam takes the piss and don’t work on any of my cars I got Audi bmw merc non it works on I spent £230 what a joke scanner was 100 and then a subscription that wasn’t told to me that u have to buy for it to do everything don’t buy trust me better out there
Absolutely useless customer support!!!
Used it for a couple of months last year and canceled the subscription in the app store and the app, went bimmercode/bimmerlink as was more usefull to me, i dont understand how their licence works but it charged me trough apple pay for 2025 and then 2 years in my pay pall 2024 and 2025 and apparently you have to manually cancel the auto renewal in there as well as i got billed 3rd year licence a couple of days ago and support is not helpfull saying there are no refunds even the am not using their service and will not be using it for the current year i got billed.
Surely you should be able to refund up to 14 days if not happy with their service or if it doesn’t work for you.
Absolute scam!!!
Surely you should be able to refund up to 14 days if not happy with their service or if it doesn’t work for you.
Absolute scam!!!
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Response from developer
We’re sorry to see that our model didn’t work out for you. We understand it’s not for everyone, but we truly appreciate you giving us a try. If you ever want to suggest other options, we’d love to hear from you. We hope to earn your trust back in the future.
Don’t waste your money
Works when it wants to - hasn’t got 2 of my vehicles on the system. Very clunky software
Poor
Bought for bmw f40 to code out stop start, the car has 5 ecu,s it can only read 3 so cannot disable stop start, tried it on my mk7 transit van and I cannot code anything on it, looked on previous updates of the app in the App Store and it’s all vw Audi Skoda every time it updates. Very disappointed with the product
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ODB Scanner broke again
Why does this keep breaking every other software update.
Carly OBD2
I’ve paid all the money to Carly and it doesn’t work, I have speakon to Carly customer service with no luck, beware a complete waste of bees and honey.
Nope.
Terrible app, terrible software. Slow to connect, does absolutely nothing of use.
