App is trash
App never works, won’t load, and freezes so you can’t even get to the website without going to it and typing in the website. Total trash.
Terrible app
This app is garbage. In a lot of the info panes, the font is the same color as the background so you cant read the selections or know what you're typing.
Not user friendly
There doesn’t seem to be anyway to see your scheduled payments on the app or website. They also haven’t reported to the credit bureau since getting our mortgage transferred to them. Our credit score dropped 56 points because of this. Although I don’t know why paying off a mortgage makes your score drop.
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Not a good company wish I was never transferred to them
This mortgage company is trash. My mortgage was transferred to them and they have yet reported my mortgage payments to the credit bureaus. One of my creditors sent me letter decreasing my spending usage because it’s reporting on my credit report that I don’t have a mortgage or a failed to keep one. I e called them twice and still they have not reported my payments or that I have a mortgage. They are trash and I’m annoyed I wish my mortgage was never sold to this company. I give 0 stars if I could. I pay my mortgage on time and it doesn’t reflect my report it’s been 5 months think I need to report them because this is messing up my financial suability. I’m very upset
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Invisible text
There is invisible text all over this app, especially in important areas like payment information. It’s crazy that something as simple as changing the font color so we can actually make a payment hasn’t been done.
