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Metro Bank Authenticator

Metro Bank Authenticator

by MetroBank

0 ratings
20 reviews
💰 Finance
Free

Details

Released
June 8, 2021
Updated
October 8, 2026

Features

Developer

MetroBank
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About

This app provides a secure and convenient way for Metro Bank Business customers to authenticate online banking actions. It replaces the need for a physical security device, allowing for quick verification of logins, payments, and account changes directly from your mobile.

✓Authenticate online banking actions
✓Secure login verification
✓Approve new payment setups
✓Confirm account changes
✓Replaces physical security devices
✓Convenient mobile authentication
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What's New in Metro Bank Authenticator

3.0.0

October 8, 2026

This update contains an important security update to help keep our customers safe online.

User reviews

Most RecentHighest RatedLowest Rated

Hopelessly unreliable

Opened a business account, needed to make more entries than the low limit offered and so use the Corporate account. Cannot use the app but have to use the Authenticator which stopped working and will not update. Now leaving Metrobank.
JJontyBR3

Underwhelming

Changed phone, Authenticator asking for Ticket No or QR Code. Doesn't exist. 18 min call (be prepared - they have replaced menu options with AI - a real time waster) to be told I'll need to go in the Commercial Team call queue. Wait. What? That was the number I dialled.
RRenayP

Terrible

Enough to make you want to switch banks. So glitchy. Doesnt work half the time. Waste so much time trying to authorise payments. Avoid at all costs.
Ffraser121

Terrible

Does nothing. Just sits there with some text telling me it’s an authenticator no matter what I do, despite it notifying me that I have an authentication number ready to be used and now I can’t access my account on my computer because of these ridiculous security measures, which I understand, but make sure they work!
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LWLee Wignall

Scammers

Complete scammers, stay away from them. Useless system will waste hours of your time
AAlexa7767
See 15 more reviews

Developer apps

Metro Bank Mobile Banking
Metro Bank Mobile Banking

Simple, safe and quick banking

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FAQ

What is Metro Bank Authenticator used for?

Metro Bank Authenticator is used to securely authenticate certain actions within your Metro Bank Business online banking. This includes logging in, setting up new payments, and making changes to your account, providing a convenient alternative to physical security devices.

Who can use Metro Bank Authenticator?

This app is exclusively for Metro Bank Business customers who are registered for Commercial Online Banking and Business Online Plus. It is designed to enhance their online banking security and convenience.

Is Metro Bank Authenticator free to use?

Yes, Metro Bank Authenticator is available for free to eligible Metro Bank Business customers. Standard data charges from your mobile service provider may apply for usage.

Does Metro Bank Authenticator have ads?

No, Metro Bank Authenticator does not contain advertisements. The app is designed to provide a seamless and secure user experience without any ad interruptions.

What devices is Metro Bank Authenticator compatible with?

Metro Bank Authenticator is available for iPhone and iPad devices. It is designed to work across these Apple platforms for convenient access.

How often is Metro Bank Authenticator updated?

The latest version of Metro Bank Authenticator is 1.4.0, last updated on April 30, 2025. Updates typically include security enhancements and performance improvements to ensure a reliable user experience.

What security measures does Metro Bank Authenticator employ?

Metro Bank Authenticator provides secure authentication for online banking actions, replacing the need for physical security devices. It ensures that only authorized users can perform sensitive transactions.

Where can I get help with Metro Bank Authenticator?

If you experience any issues downloading or registering the Metro Bank Authenticator app, you can visit a Metro Bank store or call them directly at 0345 08 08 500 for assistance.