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Metro Bank Mobile Banking

Metro Bank Mobile Banking

Simple, safe and quick banking

1.3K ratings
661 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • February 9, 2017
  • July 16, 2026

Features

Developer

MetroBank
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Metro Bank Mobile Banking screenshot #1 for iPhone
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About

Manage your personal and business bank accounts on the go. Get insights into your spending, send international payments, and control your debit and credit cards. Easily receive payments and set up standing orders.

✓Account and transaction insights
✓International payments
✓Spending summary
✓Card management (block/cancel)
✓Payments and transfers
✓Direct debit and standing order management
✓Open savings accounts
Show original description

What users say

Summarized from real user reviews of Metro Bank Mobile Banking. Based on 1.3K reviews and a 4.8/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Easy and convenient banking
  • 🔒Secure and reliable app
  • 👍Excellent customer service
  • 👍Straightforward and user-friendly
  • 🚀Quick and efficient transactions
  • 👍Seamless banking experience

Negative things

  • 🐛Frequent app crashes and glitches
  • 🔒Overly complex security protocols
  • 🕰️Slow processing of payments and transfers
  • 🔒Issues with account access and login
  • 🤖Poor automated customer support
  • 🏦Limited branch availability and hours
See all reviews

What's New in Metro Bank Mobile Banking

12.9.0

July 16, 2026

General maintenance and fixes, focusing on app stability and performance.

User reviews

Most RecentHighest RatedLowest Rated

Mr samia

I love metro bank is perfect am sow happy
Capiten georgeCapiten george

Ow

Good
CowfooCowfoo

App is clunky

App freezes and is clunky - does not allow quick payments, if you select pay someone it just buffers continuously, it takes 3-4 mins per payment and crashes. Have reported - NO response, I have deleted re installed switched phones done everything that would be recommended and it is still the same. Disappointing as the general Metro service is good. There is no fix and they do not care to reply.
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Cosmop001Cosmop001

Banking easy

Love the ease of the bank and easy to use and do business
?mani??mani?

Easy to use

Good on line banking
12pwee12pwee
See 656 more reviews

Developer apps

Metro Bank Authenticator
Metro Bank Authenticator

by Metro Bank PLC

💰 Finance
Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

App freezes when adding new payees

Bug

Payments not showing up in account immediately

Bug

Inability to access accounts after phone updates

Bug

Verification codes not received for account access

Bug

Accounts disappearing from the app unexpectedly

Bug
✨

Requested Features

6 requests

Add ability to view transaction history and statements in-app

Feature

Improve app stability and reduce crashes

Feature

Simplify security measures for better user experience

Feature

Enhance notification system for payments and account activity

Feature

Introduce mobile check deposit feature

Feature

Expand branch network and operating hours

Feature

FAQ

What can I do with the Metro Bank mobile app?

The app allows you to manage your personal and business accounts, view transactions, send international payments, and temporarily block or permanently cancel your debit and credit cards. You can also make payments, transfer money between accounts, and manage direct debits and standing orders.

How do I register for the Metro Bank mobile app?

If you are already registered for online and telephone banking, you will need your 12-digit customer number, 8-digit security number, and password. If you are not registered, you will need your 12-digit customer number and the details of your most recent card or your Magic Word.

Is the Metro Bank mobile app free to use?

Yes, the Metro Bank mobile app is free to download and use. Standard data charges from your mobile service provider may apply when using the app.

What devices is the Metro Bank mobile app compatible with?

The app is available for personal customers and business customers using Business Internet Banking. Specific operating system requirements are not detailed in the description, but it supports Apple TouchID for login, suggesting compatibility with Apple devices.

Can I open new accounts through the app?

Yes, you can open Instant Access Savings Accounts directly through the Metro Bank mobile app. This feature allows you to start saving without needing to visit a branch or use online banking separately.