DannyDidit Ltd
DannyDidit Ltd approved
Ease of banking
Great banking experience and I am impressed with the feature where they send upfront email for the direct debits which are due. Definitely recommended for business accounts.
Top notch
Excellent service
Asking questions
When I do transfer to someone the app asking me too much security questions too much I’m tired really
Trying to get PIN number
Absolutely terrible service been trying to get pin reminder for about 5 weeks , every week I’m told it’s been done and every time after 5 days I’m told to wait I ring back and am told it’s not been done properly their end and assured every time that it’s been done and will be with me the following week , even got sent a new card one week by mistake , Cust services is based in South Africa and while they are polite they are obviously not trained enough to do the job at hand , I’ve requested an internal investigation now and want further correspondence , was offered £15 compensation which never arrived and was told it would mean I didn’t have to make a monthly payment as it would come off that only to be told the next week when I rung up the complete opposite. Moved a holiday a week later as told them I needed to use card and was assured for the fourth time it would be with me only to be let down again . Terrible Cust service would give no stars if I could
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