Customer Service
Everything about first direct is ‘first class’
The service, the app, the rates. Would not bank with anyone else. 😁
The service, the app, the rates. Would not bank with anyone else. 😁
Bern
We’ve been with First Direct for many years including holding a mortgage with them. Communication and transactions are always straightforward and stress free. No complaints.
Great bank
Excellent app from a great bank
Best Bank!
I have been with First Direct for more years than I can remember and I have never been let down in any way.
Always available, night, day or holidays and always able to deal with problems.
I can phone anytime from anywhere and speak to another human who deal with my problems large or small with politeness and competence!
Thank you First Direct!!
Always available, night, day or holidays and always able to deal with problems.
I can phone anytime from anywhere and speak to another human who deal with my problems large or small with politeness and competence!
Thank you First Direct!!
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Too many steps
There are too many steps to do a task compared to other bank accounts I have and their apps
