Orientation
When are you going to sort the orientation problem ?
On my iPad it used to be landscape but now I can only view in portrait.
I no it’s a phone app not a iPad app but can’t you give us an option to view either way
On my iPad it used to be landscape but now I can only view in portrait.
I no it’s a phone app not a iPad app but can’t you give us an option to view either way
GGlen3337
Cannot access some savings accounts
Some savings accounts cannot be accessed through the app, which is very frustrating and makes it difficult to view and manage my savings. Called Virgin Money customer services and they were unable to give a reason for this and just stated that there is no way to view the account through the app
DEDaniel EGB
Glitchy. Very glitchy.
Ok, it looks good. Doesn’t crash. But it fails to find payees other apps do find. I end up trying repeatedly to make payments, can’t find accounts even if I have all the account details, and my Halifax (now Lloyds) does find. Tonight’s frustration is trying to pay the water bill. I’ve used the app to pay previous water bills. The details are saved. But…. I can’t enter my water account number. Cursor is in the box, but typing of letters or numbers is futile. Nothing appears in the box. Ah well, another phone call to support needed. I was a Clydesdale customer, then Virgin took over, and Nationwide will be taking over. Hope the Nationwide app will be better.
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JJock1962
The app is always unavailable
It must be once daily the app is unavailable. Very frustrating. I noticed after 10pm. Is there any reason? I’ve never had any email or notif to say it’s going to go down. I find the savings pots useful, but only useful if I can access them :(
NNb1234576
Change needed
The app was always in landscape mode till a few months ago when it changed to portrait mode. The only app on my ipad which has portrait mode. Please default it back to landscape mode.
Virgin Money responded saying it was the settings on my ipad which is NOT the case.
Virgin Money responded saying it was the settings on my ipad which is NOT the case.
NBNeally boy
