Comparison

first direct vs Starling

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

first direct

Manage your finances on the go with this intuitive mobile banking application. Easily check balances, view transactions, and transfer funds to friends and family. This app simplifies everyday money management, with more enhancements planned for the future.

Highlights
  • Check account balances
  • View transaction history
  • Pay family and friends
  • Simplified money management
  • Mobile banking convenience
Features
Read full description

Your everyday just got a whole lot easier. Even better banking has arrived. At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. On a rollercoaster, planning the decorations for your dog’s third birthday party… Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler. From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. You can now do more than ever from the comfort of your own phone - and if that’s not exciting enough, this is just the start of our mini digital revolution, with loads more improvements on the way. So go on. Get yourself up to date. Update now >> • Free to use, but providers may charge for download and usage • Use in accordance with local laws and check charges if using abroad • Use in accordance with our App terms and conditions • Use in accordance with Apple terms and conditions • This app may be withdrawn at any time, but we’ll always keep you in the loop.

About

Starling

Manage personal, business, and joint finances with a seamless mobile banking experience. Enjoy fee-free international transactions, advanced budgeting tools, and secure, human support. It offers features for individuals, families, and businesses, making banking simple and satisfying.

Highlights
  • Fee-free overseas spending and ATM withdrawals
  • Virtual 'Spaces' for saving and budgeting
  • Real-time payment notifications and spending insights
  • Automated bill management
  • Seamless international money transfers
  • Digital cheque deposits
  • 24/7 in-app human support
Features
Read full description

Our personal, business and joint accounts make managing your money as seamless, simple and satisfying as it should be in 2026. It's why we're the Which? Recommended Provider for a seventh year in a row. Apply for a bank account online in minutes - for free - from your phone, and join the millions who have already discovered the better way to bank. What's in it for you? No overseas fees • We won't charge you a penny for using your card abroad, or for withdrawing cash at an ATM. • We'll give you the Mastercard exchange rate, and won't add anything on top. • Get notifications in the local currency, and in GBP. Better budgeting • Use Spaces to set money aside in a virtual change jar. Personalise with pictures, set a target, and track your progress. • Get instant payment notifications and track your balance in real-time • Learn where your money goes, and how to make savings, with Spending Insights • Use Bills Manager to set aside money for your bills. It means your main balance will only show you what's actually available for day-to-day spending. • Save on autopilot - automatically round up payments to the nearest pound and put away the spare change. Pay and get paid seamlessly • Owed money? Send a simple link to get paid back. • Enjoy easy international transfers to 34 countries from your app – no hidden fees or exchange rate markups • Pay people instantly in-app – no fiddly card reader needed • Deposit cheques digitally from your phone and pay in cash at the Post Office. Keep your money safe • Your money is covered up to £120,000 by the Financial Services Compensation Scheme • With 24/7 in-app support from real humans in the UK, we're always here to help • Lock your card in-app and turn settings on and off, such as contactless, online, gambling and swipe payments Business banking No monthly fees. Get mobile and web banking access, 24/7 support and simplified accounting. Deposit cash at the Post Office from as little as £3, and deposit cheques in-app by taking a photo. Automate your expenses, ring-fence money for bills, keep track of invoices with instant payment notifications and spot where your business is spending with smart analytics. Voted Most Innovative Business Bank at RFI UK Banking & Finance Awards 2026. The joint bank account Manage collective household expenses or set aside money together; our joint account simplifies shared spending. Get instant payment notifications, track your spending with Insights, budget together and make important payments from one account. Banking for the whole family, all in one app Under 16s is our free debit card and app for 6-15 year olds. It's built seamlessly into the adult's Starling account (personal or joint) for better visibility and control. Starling Bank Limited (trading as Starling) is registered in England and Wales (No. 09092149), 5th Floor London Fruit And Wool Exchange, 1 Duval Square, London, United Kingdom, E1 6PW. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166.

Screenshots

first direct4 screens
Starling4 screens

Verdict

The call

The clearest difference is update cadence: Starling at weekly against first direct's monthly. On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for first direct against 4.9 for Starling. Both are backed by a comparable volume of ratings — 2K and 2.8K respectively. Written reviews are what separate them: 77% of first direct's written reviews are positive against 74% of Starling's.

UpkeepUpdate frequency

first direct ships an update monthly, Starling weekly. Both last shipped on September 24, 2026.

Scorecard1 real difference · 9 level
first direct versus Starling: the parameters behind the verdict, then further details
Parameterfirst directStarling
PriceFreeFree
Rating4.9 (2K ratings)4.9 (2.8K ratings)
Positive reviews76.6% of reviews — better74.1% of reviews
Number of ratings2K2.8K — better
Update frequencyMonthlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size254 MB545 MB
Age rating4+4+
Developerfirst directSTARLING BANK LIMITED

Customer experience

first direct

All ratings1,959 ratings
Positive97.3%
Neutral1.0%
Negative1.7%
Written reviews981 reviews
Positive76.6%
Neutral4.9%
Negative18.6%

Starling

All ratings2,770 ratings
Positive97.3%
Neutral0.8%
Negative1.8%
Written reviews1,445 reviews
Positive74.1%
Neutral3.9%
Negative21.9%

User reviews

first direct

From 2K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Fast and accurate
  • 🔒 Excellent security
  • 💡 Helpful customer service
  • 👍 Consistent and reliable

Room to improve

  • 🐛 Occasional app crashes
  • 🔒 Overly complex security measures
  • 💡 Outdated and basic design
  • 🔒 Frustrating authentication process
  • 🐛 Buggy cheque deposit feature

Starling

From 2.8K App Store ratings

What we love

  • 👍 Easy to use app
  • 🚀 Instant transactions
  • 🔒 Secure banking
  • 💡 Useful features like Spaces
  • 👍 Excellent customer service

Room to improve

  • 🐛 App crashes and freezes
  • 🔒 Overly strict security measures
  • 💰 Fees for cash deposits
  • 🚫 Inability to open certain account types
  • 🚫 Declined payments with no explanation

Bugs and requests

first direct

Reported bugs

4 issues
  • App freezing and crashing
  • Issues with cheque deposit functionality
  • Problems with multi-device authentication
  • Inconsistent behavior when updating payee details

Requested features

5 requests
  • Dark mode option
  • Improved transaction history and insights
  • Ability to edit scheduled payments and payees
  • Streamlined payment flow
  • Better categorization and budgeting tools

Starling

Reported bugs

4 issues
  • Login issues after phone updates
  • Inability to record video for verification
  • App crashes on certain devices
  • Delayed or failed money transfers

Requested features

7 requests
  • Joint account cards with different designs
  • Ability to set up automatic transfers to savings
  • More customization options for Spaces
  • Integration with password managers
  • Showing pending payments in balance
Show 2 more
  • Daily balance history view
  • Ability to split transactions into categories

In-app purchases

None

first direct

No in-app purchases

None

Starling

No in-app purchases

Questions

Is first direct free?
first direct is free to download, with no in-app purchases.
Is Starling free?
Starling is free to download, with no in-app purchases.
Which has better reviews, first direct or Starling?
first direct and Starling are both rated 4.9 out of 5 on the App Store, from 2K and 2.8K ratings respectively.
Do first direct or Starling have ads?
Neither first direct nor Starling shows ads.
Which is updated more often, first direct or Starling?
first direct ships an update monthly, and Starling weekly. Most recently, first direct was updated on September 24, 2026 and Starling on September 24, 2026.

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