Starling User Reviews

Customer Experience

Positive experience74.1% of reviews
Neutral3.9% of reviews
Negative experience21.9% of reviews

~ Based on 1,445 written reviews from the US App Store.

What users say

Is Starling Safe?

Starling - Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Starling is 98/100.

This assessment is based on 2,755 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 2,755 App Store ratings for Starling.

Is Starling Legit?

Starling - Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Starling is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Review

Very efficient, well layed out, and clear app design! Enjoyable and easy to use !

Pop up review

Stop interrupting me to ask for reviews please, otherwise best banking app I have used.

First Day Experience

A great app so far, can’t fault it, seamless transactions & easy to use, powerful stuff!

App

The app is so simple and easy to use

Exceptional

One of the best new company’s from the UK.
Very strong and consistent performance. I have particularly benefited from their consistency when drawing money aboard. I consider them one of the best international UK banks. Ironically considering they beat some of the more international uk banks on fees without paying a lot for premium features.
In short if you’re looking for a modern elegant banking app with good customers service and great for international withdrawals then start here.
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Great app

Morden bank … but have some draconian rules …

Easy to use

Great banking app

Awesome!

So easy to use. Perfect for Sole Trader Business. Already recommending to friends.

Easy to use.

Really good easy helps keep track of finances. All round great app.

In necessary changes

For some reason they can’t leave it alone, if it’s not broke don’t try and fix it.

Best bank

Easy to operate

Restricting my business without giving me notice

that money for my girls bus pass and you guys restricted my business account. I’m a single mom and it’s so much hard to meet the end of the month. That money meant so much to me. I’m extremely stressed right now.

Making life difficult for business

Literally trying to make a payment to a tenant for their deposit return and it’s flagged it as fraud. We are registered with the bank as a landlord company. Utterly useless

Best online banking

Very helpful staff. That

Excellent Bank

The banking app keeps on improving and navigating the information is now far more easier than before.

Poor Service - Horrendous

As a bank they used to be exceptional. They now reject new account applications randomly, without any transparency or communication. I have since moved new business banking to Metro and Tide as a result.

Brilliant

You do everything on here so well I would simply not entertain using anyone else for banking. But your home page ust to be so elegant and unique but sadly it's dropped off over the years

Returning customer

It’s a shame there appears to be no way to return to Starling. Closing an unused bank account was always good practice, had I been told I couldn’t return I would have left the account, especially with all the features now available that weren’t when I closed.

Saving denied

For some reason I cannot set up a savings account. Seemingly I am not eligible. This makes no sense I have funds to do it and no bad credit. But when I ask the answer is that they review accounts from time to time. They won’t tell me why I am not eligible or when it will be reviewed. What is the point in having a chat if you can’t actually resolve anything. Totally unimpressed and I will move all my accounts. Personal and business elsewhere. I used to recommend starling I do not now
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Awesomeness

The ease and convenience of being part of the Starling community is unparalleled. I love this bank