Starling User Reviews

Customer Experience

Positive experience74.1% of reviews
Neutral3.9% of reviews
Negative experience21.9% of reviews

~ Based on 1,377 written reviews from the US App Store.

What users say

Is Starling Safe?

Starling - Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Starling is 98/100.

This assessment is based on 2,738 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 2,738 App Store ratings for Starling.

Is Starling Legit?

Starling - Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Starling is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Online Banking

Not that I have tried all, but this really is online banking at its best. So simple to use it’s not true. Even without a high Street presence on the rare occasion you need to bank a cheque, simply photograph it, upload and wait 24 to 36 hours and it’s in your account
My only qualm is being a man of a certain age, I once needed to report a card lost and it required my password to do so, which seemed quite absurd, maybe something that can be altered
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Best online ban

Fantastic, person friendly, easily accessible and amazing customer service.. highly recommend

Great

Great

20 questions

The sort of people who make it mandatory to answer all these questions when you are trying to pay your builder are a detriment to society

Brilliant app

Amazing banks service. Pleased with with using this bank and the app

Excellent App & Service

A brilliant UK banking provider with a simple powerful App.

Top bank

Brilliant bank

Transferring money

Simple, quick and easy

Bad

This is for holding my money for 24 hours

Extremely User Friendly

I found the Starling bank really accessible and easy to use. Communication with the bank is great and I’ve had no problems over the last three years.

Closing

Closing my Starling account as they offered no help with an online purchase. You would expect a bank to be more helpful when online purchases go wrong. Off back to NatWest. At least they have helped in the past.

Jobsworth Staff - Computer Says No

App is good but Big Brother is watching you & apparently you can’t pay for lottery tickets through the account & rather than apply common sense the “computer says no” mentality of the staff just refer to terms & conditions but won’t say whether any of their staff play the lottery - as a result my wife & I now have dormant personal accounts and I will be moving my business account in the near future
T’s & C’s are for lawyers and constant reference to them is no way to create a business relationship

Starling - Thanks for the offer to raise a complaint but having done this once where you ignored many of the issues I raised - what’s the point, I have choice and will use that choice with my business account soon
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The best Bank!

Yes, the best Bank!

Easy

A great easy banking service

DLCWLL

Best banking app there is, love using the Spaces

Oh my goodness…

The security to re-enter my account on a seperate phone isn’t 2 factor authentication… it’s 5 factor authentication. It has to be the most tedious service I’ve ever came across. So utterly futile also.

fast transaction

Quick and fast transaction

👏🏼

👏🏼

Great and relax with this bank

I feel so relax my money is safe with this bank easy set up

Best bank to give you control of your money

Really good modern day bank account that allows and encourages you to take control of your money, with plenty of support to keep your money safe and secure and workable. Perfect.