Greatest
We’ll done
Mr Alpha
Excellent service
Good
Good
Recent History
My Advance debit card was withheld by the ATM at Tesco Orpington on 15 July at circa 14.30 .I reported this position in person at HSBC Orpington within about 20 minutes , to whichever team handled “gobbled up cards “ at ATM’s and secondly at length to HSBS FRAUD . In both cases , by both my mobile and the HSBC in house phone . I was assured that a new advance Bank card had been ordered and as of necessity the old card cancelled . I was told 3/5 working day for delivery of the new card BUT guess what , old card not cancelled much less a new card ordered and it has taken until this morning for HSBC to message me that the new card is available for collection as requested . This in a nutshell is the position and to say the least , I am dammed upset at treatment as I have been a Client of the bank since 1962 ( via Midland Bank ) so it is simply unacceptable to be treated in the way . I have copious file notes, dates , personnel names and perhaps 5 trips to HSBC in person to understand why there has been this delay . I doubt whether I will hear from HSBC again but glad of the opportunity to vent my displeasure. A.D Masters
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Easy and fit for purpose
The app is very easy to use and is easy to track your income expenditure well done.
