HSBC HK Mobile Banking

HSBC HK Mobile Banking

All-in-one financial services

12K ratings
442 reviews
Free

Details

Released
May 9, 2017
Updated
September 28, 2026
HSBC HK Mobile Banking screenshot #1 for iPhone
HSBC HK Mobile Banking screenshot #2 for iPhone
HSBC HK Mobile Banking screenshot #3 for iPhone
HSBC HK Mobile Banking screenshot #4 for iPhone
HSBC HK Mobile Banking screenshot #5 for iPhone
HSBC HK Mobile Banking screenshot #6 for iPhone
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About

Manage your finances on the go with this secure banking app. Open accounts, make payments, check balances, and review investments. Offers 24/7 chat support and integrates with Apple Health for fitness tracking.

✓Open bank accounts remotely
✓Secure login with biometrics
✓FPS QR code payments
✓Bill and credit card payments
✓Account and investment overview
✓24/7 chat support
✓Apple Health integration
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What users say about HSBC HK Mobile Banking

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What's New in HSBC HK Mobile Banking

3.74.18

September 28, 2026

We’ve been working hard to improve the HSBC HK App. Update now to: • Set up the HSBC HK App on your new phone in seconds. Just scan a QR code on your old phone — quick and easy. • Activate your ATM card and set or reset your PIN - right from the Cards page. If you need any help, chat with us 24/7 in the app.

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Events

Read more about Switch phone with QR code

Switch phone with QR code

Scan the QR code and transfer the App to new phone

Sep 18, 2026 — Oct 18, 2026

Read more about The refreshed HSBC HK App

The refreshed HSBC HK App

A more intuitive experience is available now

Jul 24, 2025 — Aug 23, 2025

User reviews

Closing Australia Retail Business distress us

I opened account with HSBC Australia, as its global transfer is friendly and helpful. Now you closed it and I am thrown away and have no reason to remain in HSBC Australia.

非常棒

很棒的汇丰

Best bank on earth.

Best bank on earth

Smooth upgrading the transfer limit while transferring

Some banks require upgrading the transfer limit on a separate page before resuming the transfer. Hsbc remains on the transfer page while upgrading the limit. So I need not enter all the transfer details again after upgrading the limit.

Chat can use a lot of improvement

I often get very frustrated with the experience in the chat feature. The customer representatives take a long time to reply in the chat closes and my phone closes and the app logs out and I have to keep logging in and sometimes it shows me an unknown error and I just have to kill the app and then restart everything and then by the time I get back to seeing what the customer agent said the chat has already expired and I have to restart from the beginning. It’s very frustrating.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Date of birth validation issues during account opening

Bug

Unable to generate security codes or transfer funds

Bug

App freezes or becomes unresponsive

Bug
✨

Requested Features

4 requests

Add option to download/export statements and advices

Feature

Improve navigation and layout

Feature

Allow multiple accounts on a single device

Feature

Reduce frequency of mandatory app updates

Feature

FAQ

What can I do with the HSBC HK Mobile Banking app?

The app allows Hong Kong customers to manage their everyday banking needs. You can open new bank accounts without visiting a branch, log in securely using biometrics, make payments via FPS QR code, mobile number, or email, and transfer funds. It also enables you to check account balances, credit card balances, insurance policies, MPF, and review investment performance.

Is the HSBC HK Mobile Banking app secure?

Yes, the app is designed for secure access. It features a built-in Mobile Security Key and biometric authentication for secure log-on and transaction verification, ensuring your financial information is protected.

Who is eligible to use the HSBC HK Mobile Banking app?

This app is specifically designed for and intended for use by HSBC customers in Hong Kong. The products and services offered through the app are for Hong Kong customers only. Users outside of Hong Kong may not be authorized to access the products and services available.

How can I get help if I have an issue with the app?

The app offers a 'Chat with us' feature, providing 24/7 support. You can simply log on and communicate your needs as easily as texting a friend to receive assistance with your banking queries.

Does the app offer any integration with health or fitness tracking?

Yes, the HSBC Life Well+ programme within the HSBC HK App works with Apple Health. This integration allows you to sync your workout data, connecting your financial well-being with your physical activity.