HSBC HK Mobile Banking

HSBC HK Mobile Banking

All-in-one financial services

13K ratings
653 reviews
Free

Details

Released
December 7, 2016
Updated
November 1, 2026

Features

HSBC HK Mobile Banking screenshot #1 for iPhone
HSBC HK Mobile Banking screenshot #2 for iPhone
HSBC HK Mobile Banking screenshot #3 for iPhone
HSBC HK Mobile Banking screenshot #4 for iPhone
HSBC HK Mobile Banking screenshot #5 for iPhone
HSBC HK Mobile Banking screenshot #6 for iPhone
iphone
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About

Manage your everyday banking needs on the go with this secure and easy-to-use financial services app. Open accounts, pay bills, transfer funds, and track investments. Offers 24/7 chat support for assistance.

✓Open bank accounts remotely
✓Secure login with biometrics
✓Pay via FPS QR code, mobile number, or email
✓Transfer funds and pay bills
✓Check account balances and investments
✓Receive eStatement and eAdvice notifications
✓24/7 'Chat with us' support
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What users say about HSBC HK Mobile Banking

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+1

What's New in HSBC HK Mobile Banking

5.0.5

November 1, 2026

We’ve been working hard to improve the HSBC HK App. Update now to: • Stay on top of your global payment information requests. Receive notifications and respond directly via Global payment tracker/info requests under 'Pay'. • Renew your Exit-Entry Permit or passport record online, find out more in 'Profile' > 'Update personal details' • Enter coupon code to unlock special FX rates. Need help? Chat with us 24/7.

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Events

Read more about Switch phone with QR code

Switch phone with QR code

Scan the QR code and transfer the App to new phone

Sep 18, 2026 — Oct 18, 2026

Read more about The refreshed HSBC HK App

The refreshed HSBC HK App

A more intuitive experience is available now

Jul 24, 2025 — Aug 23, 2025

User reviews

Worst app

Worst app in the world never go to this bank never worst service everything need to be on phone can’t do anything without call 3 hours

Worst bank in HK

HSBC is the worst app and the worst bank in Hong Kong. It’s completely unreliable and I’m closing my credit card account with it. Even if you top up your credit card account on working day 7:30 am, your funds won’t arrive to credit card in any foreseeable future. Can you imagine? This won’t happen in any other bank in Hong Kong. All other banks process credit cards top up same second and they do not charge any fees for credit cards. Choose Bank of China or Mox better. Also HSBC charge 600 HKD yearly fee for this useless credit card !? This is the most out dated and ancient bank in Hong Kong. Besides if you’re foreigner they treat you with disrespect, even if you have permanent residency in Hong Kong they still would block your account even all you receive is just your salary
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Everything not works

Tried to open a card
The account doesn’t work the mail took weeks to send, the camera for ID card doesn’t work even with hours of try even the bank member needed a lot time to do it how on earth do u expect a customer to do so?
After the bank worker take the picture it took half an hour to screen and wait?

no account username was given when registering or after mail sent too so can’t log in even tho registered the card for it

I don’t think this performance deserves even half a star
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不好用

画面不友好,很难用。线上客服回答问题不直接。客服答非所问。

Closing Australia Retail Business distress us

I opened account with HSBC Australia, as its global transfer is friendly and helpful. Now you closed it and I am thrown away and have no reason to remain in HSBC Australia.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Date of birth validation issues during account opening

Bug

Unable to generate security codes or transfer funds

Bug

App freezes or becomes unresponsive

Bug
✨

Requested Features

4 requests

Add option to download/export statements and advices

Feature

Improve navigation and layout

Feature

Allow multiple accounts on a single device

Feature

Reduce frequency of mandatory app updates

Feature

FAQ

Is HSBC HK Mobile Banking secure?

Yes, HSBC HK Mobile Banking utilizes built-in Mobile Security Key and biometric authentication for secure logons and transaction verification. The app is provided by The Hongkong and Shanghai Banking Corporation Limited, which is regulated and authorized in Hong Kong.

Can I open a new bank account with HSBC HK Mobile Banking?

Yes, new customers in Hong Kong can open a bank account directly through the app without needing to visit a branch. This feature is exclusively for Hong Kong customers.

What payment and transfer options does HSBC HK Mobile Banking offer?

You can pay friends and merchants via FPS QR code, mobile number, or email. The app also facilitates easy bill payments and credit card transfers.

Does HSBC HK Mobile Banking support international customers?

This app is designed and intended for use by Hong Kong customers only. HSBC HK may not be authorized to offer products and services to individuals located outside of Hong Kong.

How can I get help if I have an issue with HSBC HK Mobile Banking?

The app offers 'Chat with us' support, available 24/7. Simply log on and describe your issue, similar to sending a text message to a friend.

What types of financial information can I view on HSBC HK Mobile Banking?

You can check your account balances, credit card balances, insurance policies, and MPF at a glance. You can also review your investment performance and manage transactions.

Does HSBC HK Mobile Banking have advertisements?

No, HSBC HK Mobile Banking does not contain advertisements. It is a free application focused on providing banking services.

How often is HSBC HK Mobile Banking updated?

The latest version is 5.0.5, and the app was last updated on November 1, 2026. This indicates a regular update schedule to ensure functionality and security.