Manage your finances on the go with this secure banking app. Open accounts, make payments, check balances, and review investments. Offers 24/7 chat support and integrates with Apple Health for fitness tracking.
Summarized from real user reviews of HSBC HK Mobile Banking. Based on 12K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.
3.74.12
September 9, 2026
We’ve been working hard to improve the HSBC HK App. Update now to: • Set up the HSBC HK App on your new phone in seconds. Just scan a QR code on your old phone — quick and easy. • Activate your ATM card and set or reset your PIN - right from the Cards page. Need help? Chat with us 24/7 in the app.
More
A more intuitive experience is available now
Jul 24, 2025 — Aug 23, 2025
3 issues
Date of birth validation issues during account opening
Unable to generate security codes or transfer funds
4 requests
Add option to download/export statements and advices
Improve navigation and layout
The app allows Hong Kong customers to manage their everyday banking needs. You can open new bank accounts without visiting a branch, log in securely using biometrics, make payments via FPS QR code, mobile number, or email, and transfer funds. It also enables you to check account balances, credit card balances, insurance policies, MPF, and review investment performance.
Yes, the app is designed for secure access. It features a built-in Mobile Security Key and biometric authentication for secure log-on and transaction verification, ensuring your financial information is protected.
This app is specifically designed for and intended for use by HSBC customers in Hong Kong. The products and services offered through the app are for Hong Kong customers only. Users outside of Hong Kong may not be authorized to access the products and services available.
The app offers a 'Chat with us' feature, providing 24/7 support. You can simply log on and communicate your needs as easily as texting a friend to receive assistance with your banking queries.
Yes, the HSBC Life Well+ programme within the HSBC HK App works with Apple Health. This integration allows you to sync your workout data, connecting your financial well-being with your physical activity.
