Closing Australia Retail Business distress us
I opened account with HSBC Australia, as its global transfer is friendly and helpful. Now you closed it and I am thrown away and have no reason to remain in HSBC Australia.
非常棒
很棒的汇丰
Best bank on earth.
Best bank on earth
Smooth upgrading the transfer limit while transferring
Some banks require upgrading the transfer limit on a separate page before resuming the transfer. Hsbc remains on the transfer page while upgrading the limit. So I need not enter all the transfer details again after upgrading the limit.
Chat can use a lot of improvement
I often get very frustrated with the experience in the chat feature. The customer representatives take a long time to reply in the chat closes and my phone closes and the app logs out and I have to keep logging in and sometimes it shows me an unknown error and I just have to kill the app and then restart everything and then by the time I get back to seeing what the customer agent said the chat has already expired and I have to restart from the beginning. It’s very frustrating.
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