Unusable
I repeatedly try and top it up using my bank app and Octopus simply refunds the money. I go through the whole shaboodle of verifying my HKID to upgrade so I can top up via FPS instead and it gives me an error message. Octopus is a big fat waste of time.
Customer support totally useless and unavailable
Once a transaction to top up your account somehow fails, it tooks hours to reach a customer’s support representative and all they can tell you is to wait for 7-14 business days for the funds to return back to your bank account.
太烂了
升级银包一直提示无法识别身份证,重拍了无数次。用智方便又提示第一次登录主页未完成设置无法认证。根本无法升级银包。这公司软件有人管吗?太烂了,迟早倒闭
八达通全国通卡
有交通联合的八达通什么时候能添加到苹果钱包里
没香港的手机号别想登陆
大陆用户别想登陆(有香港卡除外)
Response from developer
你好,如欲以非香港電話號碼登記使用八達通,請於App Store搜尋及下載「旅客八達通 App」。謝謝。










