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Octopus for Tourists

Octopus for Tourists

by Octopus Cards

229 ratings
296 reviews
๐Ÿ”ง Utilities
๐Ÿ’ฐ Finance
Free

Details

Released
July 30, 2020
Updated
February 25, 2026

Features

Developer

Octopus Cards
โœจPromote your app โœจ
Octopus for Tourists screenshot #1 for iPhone
Octopus for Tourists screenshot #2 for iPhone
Octopus for Tourists screenshot #3 for iPhone
Octopus for Tourists screenshot #4 for iPhone
Octopus for Tourists screenshot #5 for iPhone
Octopus for Tourists screenshot #6 for iPhone
Octopus for Tourists screenshot #7 for iPhone
Octopus for Tourists screenshot #8 for iPhone
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Reviews summaryโ†˜๏ธŽ
โญ296
Reviewsโ†˜๏ธŽ
๐Ÿ“16+ tags
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Alternativesโ†˜๏ธŽ
โ“5 answered
FAQโ†˜๏ธŽ
๐Ÿ“ฆw/o updates
Updates frequencyโ†˜๏ธŽ
๐Ÿ–ผ๏ธGet Icon
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About

This app allows tourists to easily add and manage a digital transit and payment card on their iPhone or Apple Watch for use in Hong Kong. It enables seamless travel and shopping by simply tapping your device, with convenient top-up options and balance checking.

โœ“Add Octopus card to iPhone/Apple Watch
โœ“Top up with credit/debit cards
โœ“Check balance and spending
โœ“Refund deposit and remaining value
โœ“Tap to pay at readers
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What users say about Octopus for Tourists

Reviews of Octopus for Tourists are mostly negative: the Finance app is rated 2.2/5 from 229 App Store ratings. What users like most: easy to use, convenient for tourists. Top complaints: inflated exchange rates and hidden fees, top-up issues and unreliable functionality. Summarized from real user reviews.

Positive things

  • ๐Ÿš€Easy to use
  • ๐Ÿš€Convenient for tourists
  • ๐Ÿš€Works seamlessly on Apple devices
  • ๐Ÿ‘Helpful for getting around Hong Kong

Negative things

  • ๐Ÿ’ฐInflated exchange rates and hidden fees
  • ๐Ÿ›Top-up issues and unreliable functionality
  • ๐Ÿค–Poor customer support and lack of human assistance
  • ๐Ÿคทโ€โ™€๏ธForced to use non-local currency
See all reviews

What's New in Octopus for Tourists

1.5.3

February 25, 2026

Weixin Pay is now available as a payment method in Octopus App for Tourists, making payments easier when visiting Hong Kong!

User reviews

Most RecentHighest RatedLowest Rated

Great

App does what itโ€™s meant to do perfectly. Not sure why people complain. Octopus on phone is super super convenient for topping up and payments everywhere
Benny is my nameBenny is my name

Scam

They make you top up by a minimum amount and say theyโ€™ll refund the remaining balance to your account within 8 weeks. That refund never came and thereโ€™s no email address to contact them on.
Jonnynewbs2Jonnynewbs2

Might eat your money

Initially had an okay experience using the card. Eventually, one of my 300HKD top-ups failed even though I was still charged. I might have to go to a local service point to get my refund?

Still find it frustrating that youโ€™re forced to pay a 5% conversion fee on any currency, with no option to pay in HKD without fees.
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Gabriel Uribe-GosselinGabriel Uribe-Gosselin

Waste of Time

A useless app. Donโ€™t waste your time. I was not able to add my physical tourist octopus card.
DddddddddddtttttttttDddddddddddttttttttt

TAKES CASH, DOES NOT ADD TO CARD

I added cash, it charged my card, but it didnโ€™t add any value in the app. They did refund my card quickly though.
Hotchkiss1987Hotchkiss1987
See 291 more reviews

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User experience

๐Ÿž

Reported Bugs

3 issues

Transactions failing after initial use

Bug

Card not showing up in Apple Wallet after purchase

Bug

Inability to transfer existing physical card to app

Bug
โœจ

Requested Features

3 requests

Allow payment in local Hong Kong dollars

Feature

Improve top-up reliability and stability

Feature

Provide better customer support channels

Feature

FAQ

What does Octopus for Tourists do?

Octopus for Tourists allows you to add a digital Octopus card to your iPhone or Apple Watch, simplifying payments for transport and shopping in Hong Kong. You can easily tap your device to pay at readers without needing to open the app or wake your device.

How do I add an Octopus card to my device?

If you have an iPhone X or later, or Apple Watch Series 3 or later, you can download the Octopus App for Tourists and follow the steps to add a new Octopus card. Existing physical Octopus card users can also transfer their card to their iPhone or Apple Watch through the app.

Can I top up my Octopus card with this app?

Yes, you can top up your Octopus card anytime and anywhere using your favorite non-Hong Kong issued Mastercard, UnionPay, or Visa credit or debit cards directly through the app. This feature allows you to easily manage your balance and avoid queues.

Is this app free to use?

The Octopus for Tourists app itself is free to download and use. The primary function is to manage your digital Octopus card, which is a payment method. You will need to top up your Octopus card with funds to use it for transactions.

What are the compatibility requirements for this app?

To add a new Octopus card using the app, you need an iPhone X or later, or an Apple Watch Series 3 or later. The app is designed for tourists visiting Hong Kong and facilitates easy transit and shopping payments.