Don’t ever change your phone number
I have been using PayMe for years. Recently I changed my
phone number and I just couldn’t log into my PayMe account. As other people have said, you can’t even call PayMe for customer service. They just have a stupid email form that I’m not sure when they will reply!
phone number and I just couldn’t log into my PayMe account. As other people have said, you can’t even call PayMe for customer service. They just have a stupid email form that I’m not sure when they will reply!
Every time you pay but this app ask to update
.
Untrustworthy
Once you create an account, you don’t have the option to terminate it. If I could give 0 star I would!
I requested to deactivate my account, as I didn’t want a service that doesn’t provide an option to deactivate an account, to customer support and was told they couldn’t do it but sent a request to another department. I received an email with a ref no but after a week account deletion wasn’t processed so I contacted support again and was told a further follow up request would be put in place.
Then I received an email saying I got “suspended” as the service couldn’t be provided to me. REALLY? SUSPENDED?!?! I asked for deletion… was this the joke of the month?!?! Terrible communication! Likely I am out!
2.5 hours later I received another email stating that my account had been terminated. Thanks I guess!
Terrible experience! You are not in charge of your account, can’t deactivate it so not worth using it!
I requested to deactivate my account, as I didn’t want a service that doesn’t provide an option to deactivate an account, to customer support and was told they couldn’t do it but sent a request to another department. I received an email with a ref no but after a week account deletion wasn’t processed so I contacted support again and was told a further follow up request would be put in place.
Then I received an email saying I got “suspended” as the service couldn’t be provided to me. REALLY? SUSPENDED?!?! I asked for deletion… was this the joke of the month?!?! Terrible communication! Likely I am out!
2.5 hours later I received another email stating that my account had been terminated. Thanks I guess!
Terrible experience! You are not in charge of your account, can’t deactivate it so not worth using it!
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Great payment app!
Some great payment improvements in recent months.
Can’t top up
Even well under monthly top up limit, or try to paid business, can’t top up via credit card
