not working and lock up your money
keep saying something is wrong and cant transfer money for a week already, error reported but no feedback at all. best example of nice idea but worst app(and support)
WEWorst app ever!!!!!!
Great app, great user experience
As someone who has recently moved from UK to Hong Kong, I have to say this app is brilliant. Offers and the gamification are great. Love the UI and UX. Please introduce this in the UK and help us move into the world of barcode payments.
UUKTraveller89
Don’t ever change your phone number
I have been using PayMe for years. Recently I changed my
phone number and I just couldn’t log into my PayMe account. As other people have said, you can’t even call PayMe for customer service. They just have a stupid email form that I’m not sure when they will reply!
phone number and I just couldn’t log into my PayMe account. As other people have said, you can’t even call PayMe for customer service. They just have a stupid email form that I’m not sure when they will reply!
NNiko92989
Every time you pay but this app ask to update
.
PPhili4o
Untrustworthy
Once you create an account, you don’t have the option to terminate it. If I could give 0 star I would!
I requested to deactivate my account, as I didn’t want a service that doesn’t provide an option to deactivate an account, to customer support and was told they couldn’t do it but sent a request to another department. I received an email with a ref no but after a week account deletion wasn’t processed so I contacted support again and was told a further follow up request would be put in place.
Then I received an email saying I got “suspended” as the service couldn’t be provided to me. REALLY? SUSPENDED?!?! I asked for deletion… was this the joke of the month?!?! Terrible communication! Likely I am out!
2.5 hours later I received another email stating that my account had been terminated. Thanks I guess!
Terrible experience! You are not in charge of your account, can’t deactivate it so not worth using it!
I requested to deactivate my account, as I didn’t want a service that doesn’t provide an option to deactivate an account, to customer support and was told they couldn’t do it but sent a request to another department. I received an email with a ref no but after a week account deletion wasn’t processed so I contacted support again and was told a further follow up request would be put in place.
Then I received an email saying I got “suspended” as the service couldn’t be provided to me. REALLY? SUSPENDED?!?! I asked for deletion… was this the joke of the month?!?! Terrible communication! Likely I am out!
2.5 hours later I received another email stating that my account had been terminated. Thanks I guess!
Terrible experience! You are not in charge of your account, can’t deactivate it so not worth using it!
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AXAngry Customer x100
