Hang Seng Personal Banking

Hang Seng Personal Banking

Simple & Secure Mobile Banking

92 ratings
178 reviews
Free
With Ads

Details

Released
October 12, 2015
Updated
October 30, 2026
Hang Seng Personal Banking screenshot #1 for iPhone
Hang Seng Personal Banking screenshot #2 for iPhone
Hang Seng Personal Banking screenshot #3 for iPhone
Hang Seng Personal Banking screenshot #4 for iPhone
Hang Seng Personal Banking screenshot #5 for iPhone
Hang Seng Personal Banking screenshot #6 for iPhone
Hang Seng Personal Banking screenshot #7 for iPhone
Hang Seng Personal Banking screenshot #8 for iPhone
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About

Manage your personal finances with a comprehensive mobile banking app. Perform everyday transactions, access investment information, and manage credit cards securely. Enjoy personalized features and 24/7 support.

✓Open bank accounts
✓Check account balances
✓Real-time transfers and bill payments
✓Secure login with biometrics
✓Mobile cheque deposit
✓ATM cash withdrawal without card
✓Personalized user interface
✓24/7 Live Chat support
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What users say about Hang Seng Personal Banking

See all reviews

What's New in Hang Seng Personal Banking

26.28

October 30, 2026

This latest version includes: • You can now view your savings and current, time deposit balances by currency in "Deposit Overview". • You can now view a detailed breakdown of stock fees and charges on the securities order status page for a more transparent digital trading experience. Investment involves risk. Terms & Conditions apply.

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User reviews

🔩 this app

Can't upload id. Too close, too far, camera not clear. I can't use it fort anything bro

Most user-unfriendly banking app

As another user noted, the design is counter-intuitive and cumbersome. A lot of the security measures makes it extremely difficult for users to get through. Skip the updates and just scrap this and start with a better design.

Notification as spam

Notification option only has on and off, so you either have to risk not knowing any important info about your account. Or you have to ensure the almost daily marketing SPAM, on every device, can you stop making it your mission to annoy people?

Daren

Horrible app. Get your IT dept fired please.

Worst banking app ever

Such of big company with garage IT app

Developer apps

User experience

🐞

Reported Bugs

18 issues

App crashes on opening

Bug

Login errors blaming user's network

Bug

Verification emails delayed or expired

Bug

Cannot find PIN and username within the app

Bug

App requires update almost every time it's opened

Bug

Update process is slow and cannot be done in background

Bug

App freezes on loading screen

Bug

App crashes after updates

Bug

Authenticator is useless and logs out users

Bug

Security device is a nightmare

Bug

Lost digital secure key after deleting app

Bug

App not working outside HK

Bug

Cannot make payments to American Express cards

Bug

Easypay not under transfer

Bug

No return buttons on subpages

Bug

Cannot find search button

Bug

App requires phone OS update to update itself

Bug

System unavailable errors

Bug
✨

Requested Features

6 requests

Allow local USD transfers

Feature

Improve overseas accessibility

Feature

Provide better online assistance

Feature

Allow using old complex passwords

Feature

Add Touch ID support

Feature

Add exchange rates without login

Feature

FAQ

What is the overall user sentiment for Hang Seng Personal Banking?

User reviews indicate a predominantly negative sentiment. Common complaints include extremely slow updates, painful performance, frequent app crashes, login issues, and unclear instructions. The app has a low rating of 1.8 stars from 92 ratings.

Is Hang Seng Personal Banking free to use?

Yes, Hang Seng Personal Banking is available for free download and use. However, it does contain advertisements, as indicated by the 'ad-supported' monetization model.

What security features does Hang Seng Personal Banking offer?

The app provides secure login options including Mobile Security Key and Biometric Authentication. It also allows for secure verification of transactions.

Can I deposit cheques using Hang Seng Personal Banking?

Yes, you can deposit Hong Kong Dollar cheques conveniently through the app without needing to visit a branch or a cheque deposit machine.

Does Hang Seng Personal Banking offer investment services?

Yes, the app provides access to market information for securities, FX/precious metals, and funds. You can also invest in securities, funds, and bonds through its user-friendly interface.

How often is Hang Seng Personal Banking updated?

Based on user feedback, the app experiences extremely slow updates. The last known update was version 26.28 on October 30, 2026, suggesting infrequent updates.

What devices support Hang Seng Personal Banking?

Hang Seng Personal Banking is supported on iPhones and iPods. It is not currently listed as available for Android devices.

Does Hang Seng Personal Banking have ads?

Yes, Hang Seng Personal Banking contains advertisements. This is a factor in its 'ad-supported' monetization model.