Seriously? For one of the world's leading banks, this app is genuinely the worst I’ve ever seen. The most basic function of an app like this is to let you track your purchases, payments, and transfers—that’s why we need it. When you click on a transaction, a receipt should pop up showing where the funds were transferred, along with basic payee info like their account number, name, and transaction date. But no, this app doesn’t do that. It requires manual human intervention—you have to contact customer service (CS). And guess what? The CS team couldn’t even help. They said once you pass the confirmation page, you can never retrieve it. You can only receive a message from them with no logo, no receipt, no screenshot—simply plain text that cannot be used officially anywhere. And then GUESS WHAT? It takes them two business days to send that useless message. Genuinely, how stupid is this?
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