Doesn’t load just quits
The app doesn’t load and just quits on the splash screen. Please fix!
Always good to bank with HSBC
Good and efficient app
Difficult to use
This app is overly complicated and very difficult to use
app难用死了
app卡顿，有bug，就这还要收管理费。新开户也完全没有福利，奔着名声来，太失望了
iOS15 is not supported
Why?
服务很好
现在换了国内的服务人员，态度比香港的银行员工好了很多。
转帐高效快捷
汇丰银行自己名下的全球转款秒到，清楚明白。而且操作人性化，没有一些额外的验证，一次性进入账户，操作简单丝滑。
銀行做這麼大一個app做不明白
線上對話老是發生錯誤 客服也不等人 進來人都跑了
Latest HSBC HK App version 3.72.11 has glitch
Iphone 11 users cannot see full screen when accessing insurance policy details. It now has a colored photo graphics instead of purely text format. I can only see all white on the screen with 1/8 marketing ad photo on top of screen. Very bad app update version. Please revert to all text script for insurance policy section. Thank you
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Generally good, but …
While we, as clients, don’t mind seeing the bank’s new services and products, the advertisement section on the top of the app still takes up too much space for us to do what clients really wants to do on the daily. As a credit card user, we would also like a HSBC to seriously consider allowing us to add our cards to Apple Pay of all our iOS secondary devices (or even macOS devices). I understand as a global bank they have their security concern but we as clients also want to have the convenience and security to use Apple Pay across our devices, where HSBC can allow us to do so by authentication through the app on the principal device.
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客戶感覺
咁多間銀行最好用嘅App
Iphone 11 IOS16
This latest update is Not compatible with iphone 11 ios16. It does not show full information on screen when accessing insurance details on investment page. Only half of the page can be seen and the important details are on the right most part of the screen. Left side of screen is white or blank. Please fix this bug. Thank you
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Dumbest banking app
Seriously? For one of the world's leading banks, this app is genuinely the worst I’ve ever seen. The most basic function of an app like this is to let you track your purchases, payments, and transfers—that’s why we need it. When you click on a transaction, a receipt should pop up showing where the funds were transferred, along with basic payee info like their account number, name, and transaction date. But no, this app doesn’t do that. It requires manual human intervention—you have to contact customer service (CS). And guess what? The CS team couldn’t even help. They said once you pass the confirmation page, you can never retrieve it. You can only receive a message from them with no logo, no receipt, no screenshot—simply plain text that cannot be used officially anywhere. And then GUESS WHAT? It takes them two business days to send that useless message. Genuinely, how stupid is this?
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内地用户经常登录失败
开发者能不能用点心，基本的登录都出问题
convenient
很好用
Transfer Limit reset
Excellent by Christine Ha
size too big and open loading too long
size too big and open loading too long
海外轉帳
方便及快捷，安全又放心
app好用喜欢
客户经理服务非常好，感谢
R
Happy together
