HSBC HK Mobile Banking User Reviews

HSBC HK Mobile Banking
HSBC HK Mobile Banking
HSBC Global Services (UK) Limited

Customer Experience

Positive experience31.2% of reviews
Neutral7.3% of reviews
Negative experience61.5% of reviews

~ Based on 423 written reviews from the US App Store.

What users say

Is HSBC HK Mobile Banking Safe?

HSBC HK Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for HSBC HK Mobile Banking is 94/100.

This assessment is based on 11,888 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 11,888 App Store ratings for HSBC HK Mobile Banking.

Is HSBC HK Mobile Banking Legit?

HSBC HK Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC HK Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Latest HSBC HK App version 3.72.11 has glitch

Iphone 11 users cannot see full screen when accessing insurance policy details. It now has a colored photo graphics instead of purely text format. I can only see all white on the screen with 1/8 marketing ad photo on top of screen. Very bad app update version. Please revert to all text script for insurance policy section. Thank you
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Generally good, but …

While we, as clients, don’t mind seeing the bank’s new services and products, the advertisement section on the top of the app still takes up too much space for us to do what clients really wants to do on the daily. As a credit card user, we would also like a HSBC to seriously consider allowing us to add our cards to Apple Pay of all our iOS secondary devices (or even macOS devices). I understand as a global bank they have their security concern but we as clients also want to have the convenience and security to use Apple Pay across our devices, where HSBC can allow us to do so by authentication through the app on the principal device.
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客戶感覺

咁多間銀行最好用嘅App

Iphone 11 IOS16

This latest update is Not compatible with iphone 11 ios16. It does not show full information on screen when accessing insurance details on investment page. Only half of the page can be seen and the important details are on the right most part of the screen. Left side of screen is white or blank. Please fix this bug. Thank you
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Dumbest banking app

Seriously? For one of the world's leading banks, this app is genuinely the worst I’ve ever seen. The most basic function of an app like this is to let you track your purchases, payments, and transfers—that’s why we need it. When you click on a transaction, a receipt should pop up showing where the funds were transferred, along with basic payee info like their account number, name, and transaction date. But no, this app doesn’t do that. It requires manual human intervention—you have to contact customer service (CS). And guess what? The CS team couldn’t even help. They said once you pass the confirmation page, you can never retrieve it. You can only receive a message from them with no logo, no receipt, no screenshot—simply plain text that cannot be used officially anywhere. And then GUESS WHAT? It takes them two business days to send that useless message. Genuinely, how stupid is this?
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内地用户经常登录失败

开发者能不能用点心,基本的登录都出问题

convenient

很好用

Transfer Limit reset

Excellent by Christine Ha

size too big and open loading too long

size too big and open loading too long

海外轉帳

方便及快捷,安全又放心

app好用喜欢

客户经理服务非常好,感谢

R

Happy together

打不开呀

更新到3.71.13后打不开了呀!!!

汇丰真的很棒

汇丰银行的app很好用,客服服务也很到位,反馈很好

线上对话使用心得

希望大力开发软件,加强AI识别问题的能力,使许多问题都能快速解决。谢谢☺️

非常推薦匯豐銀行

安全,快捷,方便,服務完美!

Can not load

This version is not stable and can not load at all. You may need a better QA team

Cannot update

My grandma using iPhone 7 cannot update the new version, she is very frustrated.

Can your team fix it ASAP?? should theAPP compatible to all versions!!!!

nice

nice

SPAM bank

SPAM