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HSBC France

HSBC France

Mobile banking

3.3K ratings
59 reviews
πŸ’Ό Business
πŸ’° Finance

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • April 9, 2018
  • October 25, 2023

Developer

HSBC Global Services UK Limited
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HSBC France screenshot #1 for iPhone
HSBC France screenshot #2 for iPhone
HSBC France screenshot #3 for iPhone
HSBC France screenshot #4 for iPhone
HSBC France screenshot #5 for iPhone
HSBC France screenshot #6 for iPhone
HSBC France screenshot #7 for iPhone
HSBC France screenshot #8 for iPhone
HSBC France screenshot #9 for iPhone
HSBC France screenshot #10 for iPhone
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About

Manage your finances securely with this mobile banking application. View account balances, make transfers, manage cards, and access statements. Contact customer support and manage your profile and investments conveniently.

βœ“Secure login with Touch ID/Face ID
βœ“View account balances and transaction history
βœ“Make domestic and international transfers
βœ“Block lost or stolen cards
βœ“Download statements and IBAN
βœ“Secure messaging with customer support
βœ“Manage investments and life insurance
Show original description

What users say

Summarized from real user reviews of HSBC France. Based on 3.3K reviews and a 4.6/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • πŸš€Easy to use
  • πŸš€Intuitive and user-friendly
  • πŸš€Excellent functionality
  • πŸš€Seamless experience
  • πŸ”’Secure login process
  • πŸ’‘Great for expats and global banking

Negative things

  • πŸ›Occasional crashes and technical issues
  • πŸ›Lacking some functionalities compared to other banking apps
  • πŸ›Outdated user interface and design
  • πŸ›Complicated security and login process
  • πŸ›Poor customer service and communication
See all reviews

What's New in HSBC France

2.36.1

October 25, 2023

We have fixed a few bugs to provide you the best possible experience. Keep sending us your feedback. We read all of them!

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User reviews

Most RecentHighest RatedLowest Rated

Easy to use

Great app, easy to use and to find information !
One of the easiest amongst the different bank
fortnitedude376fortnitedude376

Faultless Tool for Expats

An English-speaker relocating to France, I had been told that HSBC was THE bank of choice for expatriates. The HSBC mobile app extends those capabilities, giving me all the tools I need for daily banking. Intuitive and available, it’s been a great asset and relationship-builder.
Glen Allen ReloGlen Allen Relo

Good Improvement

Remains easy to use, user friendly, still few functionalities missing, but observed improvements such third party accounts, information and services
Den1267Den1267

Very easy to use the app on my cell phone with full functionality

Excellent ! Super intuitive and high functionality. I don’t need to use my PC at all!
bewer1978bewer1978

HSBC app

Incredibly easy and efficient, this application is only available in this banking group. Made my life so much easier.
papijanopapijano
See 54 more reviews

Developer apps

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ι¦™ζΈ―ζ±‡δΈ°ζŠ•θ΅„ε…¨ι€Ÿζ˜“

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User experience

🐞

Reported Bugs

3 issues

Login screen freezes

Bug

Incompatibility with older devices

Bug

Inability to access account due to unexpected freezes

Bug
✨

Requested Features

4 requests

Ability to reply to messages within the app

Feature

Landscape mode for tablet devices

Feature

Improved transaction tracking and real-time updates

Feature

More customization options and personalization

Feature

FAQ

What can I do with the HSBC France app?

The HSBC France app allows you to securely manage your accounts, view transaction summaries and details, and easily search for specific transactions. You can also make immediate, deferred, or regular transfers in France and abroad, manage your debit or credit cards including blocking them in case of loss or theft, and view or download your statements and documents.

How secure is the HSBC France app?

The app prioritizes security by using Secure Key for account management and allows for quick and simple login using Touch ID or Face ID on compatible iPhones. It also offers secure messaging for confidential communication with customer support.

Can I use this app if I'm not an HSBC customer in France?

No, this app is specifically designed for existing customers of HSBC Continental Europe in France. If you are outside of France, HSBC may not be authorized to offer the products and services available through this app in your location.

How can I contact customer support through the app?

You can contact HSBC France through the app via secure messaging, allowing you to view, reply, delete, or send messages with complete confidentiality. You can also book appointments with advisers, call them directly, or find the nearest branch and its opening hours.

What are the costs associated with using the HSBC France app?

The application itself is free to download and use. While the app facilitates various banking operations, specific fees for transactions like international transfers may apply based on your account terms and conditions. Global Transfers between your HSBC accounts in different countries are highlighted as free and instant.