HSBC UK Mobile Banking User Reviews

HSBC UK Mobile Banking
HSBC UK Mobile Banking
HSBC Global Services (UK) Limited

Customer Experience

Positive experience65.2% of reviews
Neutral5.4% of reviews
Negative experience29.4% of reviews

~ Based on 2,404 written reviews from the US App Store.

What users say

Is HSBC UK Mobile Banking Safe?

HSBC UK Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for HSBC UK Mobile Banking is 96/100.

This assessment is based on 21,555 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.5% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 21,555 App Store ratings for HSBC UK Mobile Banking.

Is HSBC UK Mobile Banking Legit?

HSBC UK Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC UK Mobile Banking is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Years of outstanding service

I have been with HSBC for over 35 years, having originally banked with Midland Bank before it became HSBC. Throughout that time they have supported me through so many important milestones in my life, from my university years and first job, to buying my first car, managing savings and ISAs, credit cards, and loans.
What has always stood out is how easy and reliable HSBC has been. Their app is fantastic, simple to use, intuitive, and makes managing all my finances effortless. Whether it's checking accounts, moving money, monitoring savings, or managing credit cards, everything is straightforward and convenient.
Over the years HSBC has earned my trust time and time again, to the point where I would never consider moving my banking elsewhere. I've been so happy with the service that all of my children now have accounts with HSBC too.
After 35 years as a customer, I honestly cannot rate HSBC highly enough. Excellent service, great products, and a banking experience that has evolved with me through every stage of life.
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Functionality

HSBC app is hands on heart the best app for personal and business banking. Team HSBC - Kudos

Mr sa hassan

Excellent bank.

Mobile Banking

Brilliant
Easy to use.

Easy to understand

I’m 78 & I am at risk of being intimidated by certain banking apps. But HSBC is extremely straightforward & easy to negotiate.

Review

I’m very happy with your services

Simple

The HSBC apps for both Business and Private banking are just so simple to use. Highly recommended.

Customer support team are superb too

Secured

Very fast and secure transaction

BTPB

Brilliant Bank

Terrible customer service and archaic banking app

Banking app is abysmal. Stuck in the Stone Age with the user interface and user experience. Using Monzo and Revolut - those apps are much more intuitive and feature rich. HSBC is very slow to bring any type of enhancements whatsoever.

Very terrible banking experience. Cannot even open secondary accounts or pots in the app. I do not recommend banking with HSBC and definitely don’t advise using their app. Garbage!
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Mr Iqbal

Excellent service

HSBC

Great app

Sending money

Would be a lot easier if there was a option where you could click someone who sent money and send them back

GRATITUDE.✍🏽

Gratitude.🙌🏽

Easy

Very easy to use and money transferred immediately to wherever it’s going

Safety

I feel that the bank has good security for online payments

Great Banking

Accurate, safe and peace of mind

Very worrying

I am just moving a large chunk of my savings out of this account. It is extremely worrying the lack of security when you use online banking on your mobile phone it’s just one pin number and you’re in! I honestly think it’s the worst bank for Online security at all the banks I use. there is not a two-step verification process, which is really worrying when people have got savings and it’s just so easy to access..
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Ease of use

I find the mobile banking g app very easy to use, lots of information to hand. Please don’t change it .

Seher Ayyildiz

I love it