Crashes
The entire app crashes when I try to put in my coupon code. I already paid £200 for a yearly washing for my accommodation, they sent me this code to use for the washes I paid for. And every time I have tried to set it up and activate the coupon I paid £200 for, the app crashed immediately. This is a complete and utter scam.
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Balance
Please let me pay per wash, balance is absolutely useless I don’t understand the point. Why is it unavoidable. Hate I’m forced to use circuit.
Horrible
Don’t do you laundry in any of these machines. If a negative option was available I would put that instead. You can’t open the machines if you make a mistake and the machines are bad quality as is. Conveniently when experiencing a problem the site number is not even visible to provide to support. Support is also not helpful and doesn’t guarantee a successful refund when trying to resolve the issue. Horrible app, fix it.
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Hidden charges
They do not let you deposit the correct funds, instead they force you to deposit larger amounts and then charge you a £2 fee for withdrawing your money! (They call this a refund, i simply call it transferring my balance back to me) would not recommend using, complain to where ever is forcing you to use this service as it is trading unfairly!
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Mediocre at Best
This is a well-designed app that’s easy to setup and use. However, Circuit Go might be one of the most disappointing laundry services out there, for a lack of an alternative description. The laundry machines have taken my payments on three separate occasions and would fail to start the laundry cycle without any warning signs or errors. Some of the least reliable and most frustrating machines to deal with, even in this day and age. For the prices charged, you would expect better.
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