Mrs Odidi
Excellent Bank
Mr A feizpour
Very happy with them
Great flexible card
Great card with reasonable interest and flexibility.
Excellent
Very professional
Fab
Brilliant and repayments are low
Manage acc is impossible
No easy option to see all transactions only monthly. No obvious way how to setup or delete or amend DD. The guys that built this should be fired for agreeing with the stupid managers who find the app user friendly.
Nightmare! Short password
Setting a password to start off is stupid. It had to be between 8-20 long, one number, one uppercase, one lowercase. I did as instructed but got an error every time. In the end the only password that would work was 8 characters long! Trying any more gave an error! Not a good start having to use a short more insecure password! Totally useless.
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Not great
Quite slow service and lack of options to support your business
No access to money most evenings
This bank is so bad that it is a shock when it isn’t in maintenance and actually allows you to access your account, it’s a shock when it works that’s how bad this bank is. The minute it strikes 12am when the maintenance is finally done (it’s been under maintenance every evening of this week), I’m moving the funds in there to my main bank and closing the account permanently. Had Zemplar bank for years and still rubbish with maintenance since it was known as Cashplus. App is always under maintenance almost every evening without fail from 6pm to 12am, this is an absolute fact and you will randomly in the evening be left stranded without access no access to your money and no ability to send it to another account multiple times a week without fail. Had the bank as a backup for years since it was Cashplus and it has never changed you will get stuck without fail 2-7 times a week in the evening when there’s no access due to ‘maintenance’ this maintenance has happened almost every day for years and you will be stuck. If access to your money is important to you, then don’t bother.
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Not good enough for 2026
If you have a credit card and separate bank account then you have to log out and back in, it’s terribly designed. At a bare minimum introduce switch account functionality and allow multiple accounts to stay logged in
Edit: it’s even worse, now due to “direct debit” updates I can’t see my balance or transfer money. Left me well and truly red faced when I had to ask friends for money because I couldn’t get funds out of my own business. Don’t do it, go with a reliable bank like Revolut or Starling. So unbelievably livid.
Edit: it’s even worse, now due to “direct debit” updates I can’t see my balance or transfer money. Left me well and truly red faced when I had to ask friends for money because I couldn’t get funds out of my own business. Don’t do it, go with a reliable bank like Revolut or Starling. So unbelievably livid.
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Lack of functions
For a 2026 banking app, the bank lacks basic functionalities, around direct debits merchant dates and upcoming notifications, making my it difficult sometimes to ensure direct debits won’t fail and ultimately get charged for declined direct debits. Apple Pay or other similar form of payment aren’t supported.
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Thank you
A very reliable bank. Reasonable charges and also very helpful in resolving issues
Wouldn’t use it if it was the last bank alive
Just rob you
Very good customer service
Account opened promptly and was ready to use within 48 hours.
Excellent service
One of the best banks ever fast efficient and very helping quality management
Business bank
One of the best business bank I have ever owned
Mr Wiltshire
I was with cash plus for years then all of a sudden the bank told me zempler we’re taking over I have never been able to get in my account since I ring Zempler & they tell me to go on line . But I cannot get into my account it said I need a code but trying to get one would be nice.
Paul
Excellent bank
Very nice services
Good
Ease of use
Very security conscious and the platform is effortless to use
