CarterMobile24 User Reviews

What users say

Top reviews

Great Banking choice

Love this bank

Best Ban

Best Bank In Shreveport, Louisiana

Good

They so easy nd quick

Easier

Love the app because it’s easy and more convenient than logging on line.

Long time customer

I would like to be able to look at the credit card history on the app.

Moses

Great services

Great credit union

Love this credit union and the app. Great APY on checking and love the reimbursement for ATM fees. Won’t be leaving Carter as long as I live in Shreveport

Rating

Great App! Love it!

Need additional features!

Inability to categorize transactions and export to csv or xls file!

Awesome sauce

I love this bank !! Good people,good business!! Highly recommended!😊

Tim Bolyer

I’ve never had very many problems with Carter since I made the switch last year, and the problems I’ve encountered were solved within minutes with a phone call or a visit to the local Branch in Coushatta. Always treated with utmost respect and professionalism. πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

Great Customer Service

Carter Credit Union is a great credit union. Every time I have had a problem due to my error they have quickly resolved it. They have wonderful skilled and professional employees. The app is wonderful. Easy to navigate.

Carter Federal has the best employees

And service. They are always there to help with warmth and a big smile. I love this bank !!

Customer

No hassle deposited my money quick and easy!

Auto Loan payments could use a little more info

I like the app. It’s well thought out in every way except, for my car loan, it isnt clear how or if I need to setup auto payments myself.

Great Bank

Carter Credit Union has great customer service and fulfills all my banking needs.

I totally appreciate and love ❀️

A awesome experience with them all ways ! Thank you for everything and a wonderful Credit Union ! Totally love the mobile app !

Appreciate Your Service

I

On Credit card

It'd be nice to see more details on Credit card

Worst customer service ever!

The people that answer the phone seem incapable of helping you at any level higher than asking you to verify your identity. They always have to escalate it to a different department and tell you that it can take up to 24 hours to get a call back. It always takes the full 24 hours. I am closing my account and using a real bank that empowers their employees.
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