Boom!
Outstanding
App is horrid, pharmacy is great
I have used CaryRx for a couple years now and they are a great pharmacy. But the app does not measure up! The newest update has made it so the home page no longer says when a prescription is due for refill. Even if you tap on an individual prescription, it doesn’t say! I have a lot of prescriptions that are already hard to keep track of, and this update might be enough to make me switch pharmacies.
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Truly a local pharmacy
I love the convenience but also that it still feels like a local pharmacy. If I have questions I just send a chat message through the app, and get a response within minutes if it’s during business hours. For example, I’ll be traveling soon and didn’t know whether to ask my provider or CaryRx to have a regular prescription transferred to an out-of-state pharmacy, and I got a prompt and helpful response from a member of the team. TLDR: benefits of a local business with good customer service.
The only thing I would change is that I wish I could complete the entire order, payment, and delivery scheduling process in one step instead of having to let the order go through/get approved first. This is minor and doesn’t affect my review because 1) it may not be possible for a pharmacy to operate how I’m suggesting and 2) customer experience is still way better than any chain/retail pharmacy I’ve used.
The only thing I would change is that I wish I could complete the entire order, payment, and delivery scheduling process in one step instead of having to let the order go through/get approved first. This is minor and doesn’t affect my review because 1) it may not be possible for a pharmacy to operate how I’m suggesting and 2) customer experience is still way better than any chain/retail pharmacy I’ve used.
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Stress free & great pharmacists
I’ve used CaryRX for a few years and it is such a refreshing experience compared to in-store pharmacies. When I need to chat with the pharmacists they are quick, helpful, and patient. It is a 180 degree difference than dealing with the stressed out/angry pharmacists at CVS,etc. The app is easy to use and reliable.
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Love CaryRx!
Absolutely love this pharmacy. My doctor suggested using them when I mentioned how much work it was to get my prescriptions after my local CVS closed. But there are a few things I wish this app had: a way to archive prescriptions I no longer fill (so I don’t have to comb through looking for ones to fill), a way to set auto-refill, and a way to get texted refill reminders. But I deal with these relatively minor inconveniences to no longer traipse over to the kinda-close-but-kinda-far pharmacy one neighborhood over.
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