Always buggy
The app is just not dependable. There’s been a recurring bug where notifications stop. This is a very important feature and there seems to be zero urgency to get this fixed. I love Casa as our daycare facility but they really need to go with a new app.
Un-Usable
Toured the local CdC and was told about how we would be able to check our spot on the waitlist thru their app. I figured like the other Child Care Centers I have toured they would outsource the app to a 3rd party. I was surprised to see they had their own proprietary app and the pamphlet in the materials we received really talking it up. I have been unable to gain access to the app once, each time getting an “error, try again” message. Read the other reviews and it sounds like once I do actually get into the app, the user experience is terrible. Kind of shocking that a critical child care app like this is so bad from a performance standpoint. What if there is an emergency or critical information that needs to relayed to parents? Why would you continue to use a broken in-house application (with a paid fee?) when there are readily available 3rd party apps? The company must know their app is non-functioning. While we absolutely loved our tour and experience in person, this application gives me 2nd thoughts about choosing CdC as my child care center.
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Horrendous
Like others said extremely buggy, insane layout and now can’t even message!
Doesn’t work
I pay for a subscription and when I try to open the app it prompts me to buy a subscription. I’m paying for this to be able to check on my child during the day and it doesn’t even work. Terrible app. Casa should switch back to daily connect, which is far superior.
Terrible App
When I go to the home screen it says "Checking subscription status. Please wait." When I go into settings it says I don't have a subscription. When it prompts me to get a subscription it tells me I already have one because I DO! I have been struggling with this App for a week and have never been able to see the Home journal feature. I paid for the yearly subscription and I have not been able to use it at all. Horribly frustrating and time consuming. Not ok for a daycare app!
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