Service
Only took care of the more wealthy customers.
I love Cascade CU
Great service, knowledgeable staff.
Deposits
When it takes 15 minutes to line up a ck to deposit it is crazy. The older version was very easy
Worse with every update
Just when you get used to a dumb update they make big changes again that you have to adjust to. Every few months there’s a different way to sign in. I bet the phone lines are overwhelmed with people who can’t sign in right now. Just stop.
Miss the older versions
Much prefer the previous versions of the app. Seeing what my balance was during a charge and how my balance was affected was much easier to read and less menus to have to go through. Older versions looked dated for sure but were MUCH easier to use ! I miss being able to view my account balances with the tap of a button, now I’m required to sign in entirely to the app in order to see my account balances when before it was quick and easy in case I needed to check before making a purchase.
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