Barely functional
Used to be able to handle any banking function needed. Since update, checking a text for two-factor authentication closes the input window, meaning the code that was sent can no longer be used. As of today, mobile deposit appears non-functional, the buttons to take photos of a check do nothing.
App update removed useful features for almost no reason
I’ve been using the cascade app for the majority of my banking for almost 5 years. The old app used to look less visually appealing but worked great. It had the feature to check your account balances without even having to log in! Now with the new update you HAVE to sign in every. Single. Time. In order to check your account balances, this is such a stupid change why do I have to type in my password and occasionally my security questions JUST to check my account balance? The whole point of an app is to save me time now if I need to check my balance at checkout I’ll either have to take MORE of my time to do so or check before I even get to the store.. The new update does make the app visually appear better but IMO I hate how clustered the screen is now when you want to check your withdrawals and where and what took the charge when before it just told you who charged you and the amount.. Stop making apps more clustered and make it simple and easy to read.
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Cant login
The new interface wont let me log in and says that it cannot be updated.
Works for me
I enjoy quick easy access and being able to transfer between accounts as well as depositing a check when I get paid from someone stuck in the 1900s. 😉
👎🏿
I love the bank, but their app is horrible, it seems like it’s down half the time and it’s really inconvenient
Constant Battle
This app is a constant battle to ever see my bank account, it never fails to crash at anytime. I save time by just calling the branch.
Always unavailable
This app is constant unavailable! What good does a mobile app do a person when you can’t use it! Be nice if they would fix it.
Needs fixed
Everyone I’ve tried using the app it doesn’t let me see quick balance or when trying to sign in it says “this application is currently unavailable. Please try again later. Needs fixed please.
Worst app
This is literally the worst app. Not user friendly. Every time you need it to work it says that’s the application is unavailable. I’ve called the bank several times. It’s takes a lot for me to not like an app. I’ve waiting for them to try and fix the bugs but it’s worse. Seriously considering switching banks just so I don’t have to deal with this stupid app.
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App needs help
I use banking apps regularly for convenience. This one is constantly giving me fits with error messages. I may be switching accounts soon.
Too Glitchy
It won’t let me even log in 90% of the time, it just keeps crashing and kicking me off the app.
Never works
This app never works. They updated the app a while back and since then it got worse. It crashes when you try to upload/deposit checks and I often can’t even log in to check my account.
Crashes on first try on every deposit
Would be a VERY useful app if it didn’t crash the first time I try to make a deposit EVERY SINGLE TIME.
Log in, pick mobile deposit, pick the account, take a picture of the front of the check, crash. Then you have to completely close the app and go back to step one. Then it works. Didn’t used to do this. Maybe it’s a feature.
Log in, pick mobile deposit, pick the account, take a picture of the front of the check, crash. Then you have to completely close the app and go back to step one. Then it works. Didn’t used to do this. Maybe it’s a feature.
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Love/Hate
I love many of the features of this app. I love having my banking needs at my fingertips, as well as being able to mobile deposit. However, it crashes All. The. Time! I don’t know what bugs need to be worked out, but I’m super tired of my app crashing every time I try to deposit a check or move funds around.
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Happy with the changes
More options on this app. Transaction history gives you more info than previous app. I like the Touch ID feature. Use it all the time.
Disappointing
I really wanted to like this new app. I’ve been using it since it first came out and I still am not used to it. It’s not at all user friendly like the previous version. If you have to change and update something, at least make it better.
Mobile deposit doesn’t work
The last app was much better. Where’s the “help” link when a feature isn’t working properly? I am not able to submit a check for mobile deposit.
Mobile Deposit not working
I tried making a mobile deposit today but nothing happened when I pushed the submit button. So much for mobile banking! What was wrong with the old app? It worked!
Mobile check deposit?
Would be nice if I could actually deposit checks from my phone....the app design is terrible.
Not iPad compatible
What happened to the landscape view?
