Casey's User Reviews

Casey's
Casey's
Casey's General Stores, Inc.

Customer Experience

Positive experience51.6% of reviews
Neutral9.0% of reviews
Negative experience39.3% of reviews

~ Based on 1,007 written reviews from the US App Store.

What users say

Is Casey's Safe?

Casey's appears safe based on user ratings. AppsHunter Safety Score for Casey's is 96/100.

This assessment is based on 431,605 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.5% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 431,605 App Store ratings for Casey's.

Is Casey's Legit?

Casey's appears to be a legitimate app. AppsHunter Legitimacy Score for Casey's is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Apps not working

App will not allow me to sign in

Trash

You’d think with pizza as good as Casey’s that they’d want to have as many people as possible order it. But when you can’t sign into the app, that’s not possible. I’ve created 4 different accounts and can’t sign into any of them. Do better Casey’s, your pizza deserves it

Scam

Won’t let you use unless you agree to give them all your info so they can sell it never going to Casey’s again

App doesnt even work

Tried making an awards account through apple that would refuse to load on wifi, off wifi, and on a different wifi. I thought “whatever i’ll make an account later”, so i placed an order, closed to the app, checked back a few mins later to know when to leave just to see that my order isnt anywhere being tracked on the app?? Its just like it never happened, i had to go to my email just to find the receipt so i could find the estimated time to get there which was totally wrong btw cause it wasnt updated so I got there late to my pizza halfway cold. Never using this god awful app again.
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Lots of trash offers

This app is so bloated with spyware and traps and offers to steal your data…it’s honestly impressive.

Log in issues

This app is great for what it is, slow and laggy but not nearly as bad as the McDonald's app, however every time it updates I get logged out, no big deal; but then it white screens when I try and log in again and I've been using the app not logged in for 2 years cause of it. Like why provide ways to log in if your site isn't gonna load and let me complete the login. I get to click one button and wait an eternity for the white to never change and to never get more options.
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Log in

I can’t login to use my points and no one to contact

Apple Pay does not work

The app is generally okay - navigation is not intuitive, but it’s possible to place an order.

However…while the app has a prominent Apple Pay button, you can’t use Apple Pay. If you choose Apple Pay, it buffers for a few seconds before telling users that the transaction didn’t go through. I have to manually enter my credit card on every single order.
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App

Always logs me out every time I leave the app and won’t let me log back in when I’m actually trying to use it.

Love

I love this app it is easy and amazing

Quit sugar

Apps been down for over a wk cuz it’s on”a sugar high”

Can’t sing in

Haven’t been able to sign in for months. Same error “something went wrong”. Have tried password reset. Still get same error. Casey’s is trash.

Taco pizza

Please add better customizations on taco pizza! It would be nice to get the toppings on the side & the ability to ask for taco sauce.

Junk!!

Company and app are both a rip-off!!

Doesn’t work for me

Have reset my password multiple times and still won’t let me login to my account it keeps saying phone number already exists well no kidding

Horrible customer service

The app when it does work is great integrates well with DoorDash for deliveries but feels like 90% of the time it just takes my money doesn’t submit the order and then I have to wait what feels like forever to get my money back how hard is it to program oh hey we drew a dollar amount but our side didn’t meet the deal made put instant stop on transaction?
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Always needs an update

Why does this app always need an update whenever I go on it bruh

Ads after purchase

When you order a pizza you are delivered 3 ads free of charge!

Bad

This app is so bad and poorly made I went out of my way to write a review on the hopes someone gets it straightened out. Literally every time I open it I have to log in and every time it is a 20 minute ordeal. I’m not even going to get into the predatory notifications that you get every time you drive by a Casey’s. What a joke I hope buccees and kwik trip dissolves Casey’s to the nothingness it deserves.
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Impossible to use

I have had this app several years but now discover that I can’t sign into it. And if you try to call them you cannot get to a real person. Trying to sign in you just go around to n circles.