Casey's Reviews: Is It Legit?

Casey's
Casey's
Casey's General Stores, Inc.

Customer Experience

Positive experience51.2% of reviews
Neutral9.0% of reviews
Negative experience39.8% of reviews

~ Based on 1,022 written reviews from the US App Store.

What users say about Casey's

Is Casey's Safe?

Casey's appears safe based on user ratings. AppsHunter Safety Score for Casey's is 96/100.

This assessment is based on 431,636 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.5% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 431,619 App Store ratings for Casey's.

Is Casey's Legit?

Casey's appears to be a legitimate app. AppsHunter Legitimacy Score for Casey's is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App won’t load

App won’t load

App is Broken

This app sucks. Everytime I authenticate through Google and go back to the app it gets stuck and doesn’t sign me in.. Every time! Whats the point of a rewards system if we cant access it? Will just start going back to 7-11 atleast their app works.

Full of troubles

A ridiculous, full of glitches, constantly makes you re-sign in. Definitely an unevolved app.

Impossible to create an account

I’ve never tried so hard to create and register an account for an app in the entire history of the App Store. What a joke! Complete waste of time.

Stuck on loading screen

Won’t load past the loading screen. Just sits there and spins. App is up to date, tried on data and WiFi both.

Address problems

You can’t even change your delivery address in the app, which means we ordered from elsewhere. This is the most basic functionality in a food ordering app. Do better.

Very user friendly and enjoy the rewards

Great app, even better pizza

Can’t login

I use to be able to login via Facebook now I can so I am locked out of my account please fix.

Best app

Casey’s has the best app of its type out there. Rewards are easy to redeem, don’t expire. Everything on the app is great!!

UPDATE 10/2/26:
They made changes that take a perfect app to frustrating in customizing an order. Change it back!! I tried 4 times to get a pizza added to cart & finally figured out how to “trick” it.
Show more

Log in issue

Have tried contacting them since January so I can use points. Haven’t gotten any help

App won’t work

Continuously receiving error message saying Uh-oh our server is in a sugar coma. We’re working on a sweet fix. Try again.

Last Update unable to login

I would normally give it four stars been very happy with the app. But after the last update, unable to login with the Casey’s app on an iPhone 17. The phone has the latest update. Tried resetting the phone. Still didn’t fix the problem.

Stop signing me out!

Every time I use the app it has me signed out. You aren’t a bank. I don’t want to have to login every time I want to use the app.

Can’t Sign In with Apple ID

Can’t Sign In by selecting ‘Continue with Apple’ the login process with Apple ID is broken and can’t load my rewards account.

Poor Design

Tried setting up an acc and the confirmation code I was sent didn't work. Tried to resend it and I was locked out for an hour. Thankfully the lovey
lady behind the counter helped me with my order.

Apps not working

App will not allow me to sign in

Trash

You’d think with pizza as good as Casey’s that they’d want to have as many people as possible order it. But when you can’t sign into the app, that’s not possible. I’ve created 4 different accounts and can’t sign into any of them. Do better Casey’s, your pizza deserves it

Scam

Won’t let you use unless you agree to give them all your info so they can sell it never going to Casey’s again

App doesnt even work

Tried making an awards account through apple that would refuse to load on wifi, off wifi, and on a different wifi. I thought “whatever i’ll make an account later”, so i placed an order, closed to the app, checked back a few mins later to know when to leave just to see that my order isnt anywhere being tracked on the app?? Its just like it never happened, i had to go to my email just to find the receipt so i could find the estimated time to get there which was totally wrong btw cause it wasnt updated so I got there late to my pizza halfway cold. Never using this god awful app again.
Show more

Lots of trash offers

This app is so bloated with spyware and traps and offers to steal your data…it’s honestly impressive.