Casey's User Reviews

Casey's
Casey's
Casey's General Stores, Inc.

Customer Experience

Positive experience53.2% of reviews
Neutral9.1% of reviews
Negative experience37.7% of reviews

~ Based on 965 written reviews from the US App Store.

What users say

Is Casey's Safe?

Casey's appears safe based on user ratings. AppsHunter Safety Score for Casey's is 96/100.

This assessment is based on 431,592 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.5% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 431,592 App Store ratings for Casey's.

Is Casey's Legit?

Casey's appears to be a legitimate app. AppsHunter Legitimacy Score for Casey's is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

Since I updated your app, states they are firing up the oven for the past 2 days. Can you fix it so if I want I can order a pizza! Thanks.

App stopped working

Have not been able to open for a couple days

I haven’t been able to get into my account or create one for 4 YEARS.

I am so beyond frustrated with casey’s stupid login. I’ve tried emailing support who haven’t done anything for me but tell me to create another account or check my spam folder? Okay fine then i’ll lose all of my points and create a new account what freaking ever… OH GREAT NOT EVEN THE NEW ACCOUNT I MADE WILL FING SIGN IN. I spend hundreds of freaking dollars at casey’s commuting to work every week and I haven’t been able to use a single reward. I CREATED MY ACCOUNT IN 2021. This is the WORST rewards program I’ve ever had to deal with.
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Request

Please add a way to set a favorite store in the app and default to that store.

Not a fan of the update

This app used to make sense and it was updated within the past year and now finding the rewards offers is harder than it used to be… please bring it back to what it was! If it ain’t broke…

Keeps changing the order

This is twice I’ve ordered pizza and it went through different to the store. Better off calling

like really???

yall offer literally nothing jn points. why do i have to spend upwards of 300 dollars to get bogo half off. like nothings worth it at all. id rather just not have points. yall are stingyyyyyyyyyy. we live in america, people broke ash. get it together.

Like app but issues

I have loved the Casey’s app but got logged out a few months ago and nothing I do will let me log back in. I keep getting an error message. It’s incredibly frustrating. I’d love it if someone would reach out and help me fix it.

The Store is great app sucks

.

App is Terrible

Literally anything would be better than the existing app. Out of the dozens and dozens of retail apps I have, this has the distinction of being the worst.

However, that complaint is mitigated by your excellent pizza and the team led by my old classmate Jennifer at the Queen City, TX location. That woman is a BOSS and works her butt off.
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format sucks

I hate the new format

Defaults to the wrong store

I can select a store and order, but after the order is placed, it seems to arbitrarily go to some other store… AFTER my payment goes through.

Pizza

Great pizza and good customer service.

Reward code

In choosing to use the coupon code it gave the option “order here”, leading to believe the coupon would be applied. It was not so I attempted to copy the code, but the hyphens prevented a full copy. I then wrote down the incredibly long code and entered it, only to find it needed to be all uppercase. I did not appreciate the crooked attempt to prevent me from using the coupon.
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Great pizza

Good quality and always tastes great

App ads

I don’t go to your app to click trough ads. I will quit using it if I have to keep doing it.

Pizza

Bacon breakfast pizza is awesome!

Midwest Royalty

I fux with you Casey’s ❤️🫡

App sucks

I spent 30 minutes trying to order my family pizza and the app is so damn confusing. It took me a half hour get it together

Unable to log into my account

Every time I order a pizza online they say my password is incorrect. When I enter info to receive info for changing it says I already have an account. After trying numerous times, I order as a guest. Later I’ll try to log on and it will accept my info. This way I don’t get any reward points. Go figure?
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