Scammers
These guys are scammers they only scam people especially if you don’t read there inspection report after you have sold the phone because once you read it you will understand what these guys are actually doing they generate a complete different report from the actual condition of the phone is as I also got scammed by these guys as I sold my phone they reduced the price stating that my phone had major dents and major scratches on it but it actual the phone was completely fine and has no such scratches or dents on it except of those which I had not informed them about before generating the request to sell the phone and when the guy came not only reduced the price but also generated the fake report which their support team also acknowledged about and are now just stating that we are inspecting it again and wait for 24 hours but even after waiting for 24 hours they just copied and pasted the response which they had given after I first objected on their report which the pickup person had generated while picking it up
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Response from developer
Hey, we hear you and we understand how frustrating this experience must have been. The online quote is an estimate based on your self-assessment, and at pickup, our technician reviews the device's physical condition, which can lead to a price revision if the condition differs from what was entered. That said, we take reports of inaccurate inspections seriously and want to look into your case properly. Please email letushelpyou@cashify.in with your order ID and any details about the inspection, so our team can review this thoroughly and get back to you with a resolution.
Scam Company
Worst Experience with Cashify
My experience with Cashify was extremely disappointing. I purchased an iPhone from them believing it would be reliable since they claim their phones are properly tested and certified. However, the reality was completely different.
The battery health of the iPhone seemed artificially boosted. Within a short time of using the phone, the battery started draining very quickly, which clearly showed that the battery health shown earlier was not accurate. It felt like the battery details were manipulated to make the phone look better than it actually was.
Apart from the battery issue, some other components of the phone also didn’t seem genuine. The overall performance and quality made me doubt whether all the parts were original or not.
When I tried to claim warranty and contacted their support, the response was very poor. They kept delaying the process and did not provide any proper solution. For a platform that sells refurbished phones at such high prices, this kind of service is unacceptable.
Cashify charges premium prices for refurbished iPhones, but the quality and after-sales support do not justify the cost. My experience suggests that customers should be very careful before buying from them, as the products may not be as genuine or reliable as advertised.
My experience with Cashify was extremely disappointing. I purchased an iPhone from them believing it would be reliable since they claim their phones are properly tested and certified. However, the reality was completely different.
The battery health of the iPhone seemed artificially boosted. Within a short time of using the phone, the battery started draining very quickly, which clearly showed that the battery health shown earlier was not accurate. It felt like the battery details were manipulated to make the phone look better than it actually was.
Apart from the battery issue, some other components of the phone also didn’t seem genuine. The overall performance and quality made me doubt whether all the parts were original or not.
When I tried to claim warranty and contacted their support, the response was very poor. They kept delaying the process and did not provide any proper solution. For a platform that sells refurbished phones at such high prices, this kind of service is unacceptable.
Cashify charges premium prices for refurbished iPhones, but the quality and after-sales support do not justify the cost. My experience suggests that customers should be very careful before buying from them, as the products may not be as genuine or reliable as advertised.
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Response from developer
Hey! We’re really sorry to hear about your experience and understand your concern regarding the device quality and battery performance. This is certainly not the experience we aim to provide. Please share your order ID and registered contact details with us at letsuhelpyou@cashify.in, so our team can review your case thoroughly and assist you with the warranty support. We’ll make sure the matter is checked with the concerned team and addressed accordingly.
Absolute Fraud and Total Scam—DO NOT BUY OR SELL HERE!
I am writing this review after being scammed by Cashify not once, but twice. If you are considering buying a refurbished phone or selling your old device, turn back now. This company operates on a fraudulent business model designed to fail their customers just after their responsibility ends.
I bought a refurbished iPhone Xs and later an iPhone 14 Pro. In both cases, the phones functioned perfectly until the exact moment the Cashify warranty expired. Immediately following the expiry, both devices began displaying severe internal issues, specifically starting with debilitating display problems, confirming they are selling poorly repaired or intentionally compromised units. This pattern is not a coincidence; it is a clear scam.
Furthermore, their selling process is equally unethical. They will give you an initial quote only to send a representative who degrades the price arbitrarily by spotting "stupid issues" that don't affect the phone's function, forcing you to accept a drastically reduced price.
Do not sell to them if you want a fair price, and absolutely do not buy a refurbished phone from them unless you want a ticking time bomb that fails the day its warranty ends. This is a massive waste of money and time. Cashify is a complete fraud.
I bought a refurbished iPhone Xs and later an iPhone 14 Pro. In both cases, the phones functioned perfectly until the exact moment the Cashify warranty expired. Immediately following the expiry, both devices began displaying severe internal issues, specifically starting with debilitating display problems, confirming they are selling poorly repaired or intentionally compromised units. This pattern is not a coincidence; it is a clear scam.
Furthermore, their selling process is equally unethical. They will give you an initial quote only to send a representative who degrades the price arbitrarily by spotting "stupid issues" that don't affect the phone's function, forcing you to accept a drastically reduced price.
Do not sell to them if you want a fair price, and absolutely do not buy a refurbished phone from them unless you want a ticking time bomb that fails the day its warranty ends. This is a massive waste of money and time. Cashify is a complete fraud.
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Response from developer
We sincerely apologize for the inconvenience you faced. We would like to inform you that Cashify always provides the best possible price to our valuable customers, and the quote also depends on the current market value. If you have any concerns, please feel free to connect with us at letushelpyou@cashify.in.
Order related
I wanted to sell my apple watch series 8, the app calculated the price and everything but when I proceed further it dies not accept my location saying the area is currently, so I chose every possible location that I can within the city it still does jot accept my location, I live in nagpur MH, I searched if there is an offline store online and found a store thinking that I would directly go to the store and verify the device and can drop there, the store persons says they cannot accept that stating they only accept phones, you only have to do it through pickup, he says you should rome around the city and keep looking if any area accepts delivery, when eventually after the pickup the device will come to that particular store because that is the only store in the city and when I personally came why cant they accept it and giving silly reasons, when you cannot offer services property why fool people, I am going ti de the app and never going to use or suggest anyone to use it.
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Response from developer
Hi! We’re waiting for your response. While we’re not currently servicing your area, we’re working hard to expand and hope to be available there soon. In the meantime, we’re here to assist as best as we can—please share your details along with the store location you visited at letushelpyou@cashify.in whenever you’re ready. We look forward to helping you further.
Pickup related issue
I'm writing to express my disappointment and frustration with the service I've received while trying to sell my laptop through Cashify. On March 17th, I was expecting a pickup, but unfortunately, the agent was unable to complete the transaction due to a technical issue. The agent promised to return the next day, but I didn't receive any call or update. When I contacted the agent, they claimed to be busy and asked me to reschedule the appointment. This level of unprofessionalism and lack of communication is unacceptable. To make matters worse, every time I call the Cashify team to report this issue, I'm forced to speak with the same person, who seems uninterested in resolving my problem. This has been the worst experience I've ever had with a service provider. I request that you take immediate action to rectify this situation and provide a seamless experience for your customer.
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Response from developer
Hi! We just wanted to follow up! We haven’t received your response yet. Feel free to send your details to letushelpyou@cashify.in, and we’ll sort it out for you.
Inappropriate services fraud
I had an incredibly frustrating experience with cashify . Firstly they made commitment to collect the phone by themselves at address mentioned . Then they didn’t bother to come at slotted time . Next day i received the message to send phone to their store at nehru shopping complex Amritsar . On reaching the store the conduct of employees of the company was very unprofessional. Initially they quoted amount for purchase of my phone after that they started pointing out the unnecessary faults in my phone . When i argued with staff , they recommended me to pay charges to remove the so called fault in the phone which was never there . From the conduct of the staff I realise the unethical way of harassing and collecting money from innocent people through misrepresenting the information . I recommend all the people of India to never approach this company for buying and selling second hand phone as their business ethics are not in line of their advertisement . Moreover I also ask @ rajkumar rao to give up the sponsorship for this company as it is gaining bad impression of him to the common people . I will never again use this ever in my life .
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Response from developer
Hi! We haven’t heard from you yet. Please don’t hesitate to reach out with your order details at letushelpyou@cashify.in, and we’ll take care of everything for you.
Stay Away. Complete cheaters who give wrong estimate to dupe you.
This is like worst app on the face of the earth. This I am telling after horrible experience I had today. I booked for phone selling pickup today and the person came 4 hrs late than the slot and wasted time. Second thing is that I selected all the exact sarysfying conditions while putting my oneplus nord for selling and price showed was 9500/-. The person came and also checked
and can see phone was in perfect condition like brand new and working perfectly as I used it carefully. After saying all good when have to complete transaction he said there is small red colour can be seen on top edge glass and told me I will get only 7500 now. First of all the so called red colour dot was so minute that you need microscope to check and decreasing 2000 for it was meaningless. These guys are so dumb to know that its not issue, its how curved glass is. My phone looks same as the day I bought it with no issues and they are just trying to take it by giving less money.
I would say, first of all dont give false promises and cheat customers. The estimated price should be something you are willing to give and not just for sake of duping us.
and can see phone was in perfect condition like brand new and working perfectly as I used it carefully. After saying all good when have to complete transaction he said there is small red colour can be seen on top edge glass and told me I will get only 7500 now. First of all the so called red colour dot was so minute that you need microscope to check and decreasing 2000 for it was meaningless. These guys are so dumb to know that its not issue, its how curved glass is. My phone looks same as the day I bought it with no issues and they are just trying to take it by giving less money.
I would say, first of all dont give false promises and cheat customers. The estimated price should be something you are willing to give and not just for sake of duping us.
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Response from developer
Hi! We're still waiting for your reply. We completely understand your concern and want to resolve this for you. Please help us with the details at letushelpyou@cashify.in, and our team will review the situation.
Poor tie ups with various mobile shops dnt install
Cashify is tieing up with various shops at various palces without even doing any background checks yestrday i posted ny iphone 11 for selling the so called technician was like an ordinary boy from KHAN ENTERPRISES SECTOR 18 noida technician did not know how to swtch on the iphone did not know how to do checks on my iphone the first word he said tat the it has black boundry which all phones have tats called the screen den he falsely said tat my iphone has scratches n bubbles lastly he was pressing the screen too hard coz of which scren got 2 scratches battery was 79% wch he changed in the application to lower the price but rest all false report he sent to cashify to lower the price of my iphone he did not come in the desired slot 10-2 he came at 4pm wasted my 30 mins in false valuing it cashify doesnt know how poorly the clients are being treated plz dnt install cashify its pathetic it will ruin ur whole day
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Response from developer
Hi! We never meant to disappoint you. Occasionally, the seller's description may not match the actual condition of the device, leading to a price adjustment. Please share your order details with us at support@cashify.in and we'll address this promptly.
They want you phone for free
I have requested to sell my mobile, I have choosed pickup address, according to app it’s serviceable but when agent called me he said no sir company have too many bugs we don’t have a good website till now that’s is the reason it’s showing your area serviceable otherwise it’s not, then I went around 5 km from my location where agent was chilling with his friends then he started servey and in the starting he said sir you will get only 2000 for real me 7 pro I was shocked without checking how could he say so I asked him to start servey then he started and after servey he’s saying yes see it’s showing only 1600, then I cancelled the deal and came back to home after checking the servey form I was shocked again, my phone was totally Woking and without a single dent and not a single issue with phone, but agent marked my phone as camera not working, front camera not working, masure dent, everything nagative he could do he done that to bring down price to 1600, what a rubish company😂😂😂😂😂😂, then I sold my phone on OLX for 9000. Thanks god, be safe and be aware from this kind of fake and selfish company.
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False advertisement
They will advertise instant payment but then message you saying it will take 3-5 days to credit for a UPI payment. What a harrowing experience. The whole point of selling my valuable asset was so I can get payment instantly for my other priority expenses as advertised everywhere by Cashify. Because of this I am the one stuck incurring interest charges which Cashify is clearly not going to take any responsibility for. Haven’t received any payment yet and was asked to wait another 24-48 hours. The customer support executive will ask you to wait. That’s the resolution they will offer you.
Rather sell your valuable items on other platforms atleast you control the payment and can avoid the low value Cashify tends to offer for products.
Their “convenience” is more expensive both mentally and financially!!!
Never using this platform again. ZERO stars!
Rather sell your valuable items on other platforms atleast you control the payment and can avoid the low value Cashify tends to offer for products.
Their “convenience” is more expensive both mentally and financially!!!
Never using this platform again. ZERO stars!
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Worst experience never buy from cashify
I sold my poco x3 it was really good In the condition there was not a single scratch but still they told me that for a scratch they deduct money and when I purchased a phone from them they had a scratch for that they said Nothing and when I choosed the phone at the time of billing they changed it when I told them that I choosed the other one it has some scratches he said that that one is not taking for a bill it’s ok sir you use back cover for the scratch no one will see like that then I said who ll argue with them I purchased it and I saw In the morning it has many scarthes In the back and they gave me the warranty of 6 months and after 6 months I’m facing so many problems like charging issues and mic is issues along with that battery issues please do not buy especially iPhones from them I’ll never ever buy anything from cashify and I’ll suggest my friends also it’s better buy from the local store or buy new one . I bought it from Indira nagar Bangalore worst staff worst service worst company ever .
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very Bad service experience and no support
i have booked the order for selling my old phone and got very bad experience first time the executive was telling on the call to come down to sell the product as i have book the sell device to pick from office location so i told him no that i cant come after that he schedule the pick next day which i cancelled and after talk with customer support i created the new order after that i have schedule it for 2-8 pm time slot the engineer have schedule it for 10-2pm morning slot without my confirmation also and even he did not came to pickup the device then schedule it for sunday without my confirmation also i was waiting for him and on sunday i reschedule it for monday on monday i was forgotten to bring the device so the same i apologize to the team and reschedule it to tuesday with confirmation to the engineer but at on tuesday i was driving the bike so was not able to pick the engineer call and on that reason he just cancel the order without just calling again and i even dont get any good service or support from cashify team on call
as on my experience i suggest not to sell the phone on cashify you will get irriated with them
as on my experience i suggest not to sell the phone on cashify you will get irriated with them
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Response from developer
Hi, Rakesh. This shouldn't have happened. Please share your registered mobile number/order details with us at support@cashify.in so that we can get in touch with you and resolve the issue.
Worst company with zero customer support experience!
Worst company with zero customer support experience!
I brought a mobile phone oneplus 6 in supper condition. I got the phone within 5 days, all good. But when I received the phone I seen the device display is changed and it is a duplicate display, because display having some background line and dead pixel visible. I contacted with customer service, but they did not helped and suggested to email them with all relevant details. I sent all details via email, then I got to know this the casify policy, they do not provide original display as they only provide compatible display but I did not seen anything on they are policy like phone internal part will also duplicate/compatible, but casify selling the phone with brand’s name like if they are selling iPhone or any highly branded phone they will set the price on the current market value of that particular brand. So basically they are selling clone/copy phone but using brand name and it is a crime. Customer purchasing the phone because they love to use a particular brand, not just a phone with all duplicate internal parts. Also just wanted to add abound customer service, regarding your all genuine questions, the Casify customer care service will tell you “sir, as per our policy, bla bla bla”
So my feedback is for all friends, who are checking Casify website and ordering phone without checking physically and just trusted on casify they will send you original brand phone, please read all my experience!
Ekber purchased karliye to appka paisa gaya 😊
I brought a mobile phone oneplus 6 in supper condition. I got the phone within 5 days, all good. But when I received the phone I seen the device display is changed and it is a duplicate display, because display having some background line and dead pixel visible. I contacted with customer service, but they did not helped and suggested to email them with all relevant details. I sent all details via email, then I got to know this the casify policy, they do not provide original display as they only provide compatible display but I did not seen anything on they are policy like phone internal part will also duplicate/compatible, but casify selling the phone with brand’s name like if they are selling iPhone or any highly branded phone they will set the price on the current market value of that particular brand. So basically they are selling clone/copy phone but using brand name and it is a crime. Customer purchasing the phone because they love to use a particular brand, not just a phone with all duplicate internal parts. Also just wanted to add abound customer service, regarding your all genuine questions, the Casify customer care service will tell you “sir, as per our policy, bla bla bla”
So my feedback is for all friends, who are checking Casify website and ordering phone without checking physically and just trusted on casify they will send you original brand phone, please read all my experience!
Ekber purchased karliye to appka paisa gaya 😊
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Response from developer
Hi, Subhojit. We're sorry you feel this way. Please be advised that we deal in refurbished devices; thus, there is a possibility that the device had some issues when we purchased it. So, before selling the device, we fix it using Cashify-certified parts, and the same has already been mentioned on our website. If you require any additional assistance, please contact us at support@cashify.in
Worst app ever
I had booked pickup my iphone 11 pro max The iphone is in very good condition and had just very small scatches on volume buttons ( almost negligible) ... The pickup guy and website quoted 35k at first . When he visited home he checked phone and said it would be nearly about 24k and They said it would be difficult to sell the iphone with those negligible scratches. ( What a joke .. its an iphone, if you can't sell an iphone which phone can you sell .. later he made a call to senior and I heard him saying phone is in good condition just minor scratch. they just wanted it in a cheaper price... If you buy a refurbished iphone 11 pro max (64gb) it would easily cost you 45-48k and they expected me to sell mine for just for 24k means double profit.
So I would like to suggest chasify that if you wan't to buy brand new iphones you can get them from amazon/flipkart not from people's home.
WORST EXPERIENCE EVER…. Dnt recommend cashify at all
So I would like to suggest chasify that if you wan't to buy brand new iphones you can get them from amazon/flipkart not from people's home.
WORST EXPERIENCE EVER…. Dnt recommend cashify at all
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Response from developer
Hi! We never wanted you to have such a perception for us. Please be apprised, that we display the quote based on the inputs you provided while placing the order. A requote happens only when there is a mismatch found between the device condition mentioned online and the actual device upon physical examination. Please share your details at support@cashify.in to get it checked and assist you on priority.
They don’t value your money or time
I had booked pickup for two phones an iphone 11 and one samsung galaxy M01 core. The iphone is in very good condition and had just very small scatches on volume buttons ( almost negligible) … The pickup guy delivered a flabbergasting statement and told me that in this condition they will pay ₹5000 less as if it was ₹2 😂😂 and the other phone that had way too many scratched he said only ₹300 will be deducted. They said it would be difficult to sell the iphone with those negligible scratches. ( What a joke .. its an iphone, if you can’t sell an iphone which phone can you sell 😂😂… later he made a call to senior and I heard him saying phone is in good condition just minor scratch… they just wanted it in a cheaper price… If you buy a refurbished iphone 11 (64gb)it would easily cost you ₹32-35k and they expected me to sell mine for just ₹15-16k that means double profit.
So I would like to suggest chasify that if you wan’t to buy brand new iphones you can get them from amazon/flipkart 😂😂 not from people’s home.
Happily using my iphone 11 with much more satisfaction than before. Never going to sell nor recommend chasify to anyone.
So I would like to suggest chasify that if you wan’t to buy brand new iphones you can get them from amazon/flipkart 😂😂 not from people’s home.
Happily using my iphone 11 with much more satisfaction than before. Never going to sell nor recommend chasify to anyone.
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I used it once and will never use in my lifetime.. FRAUD
The technician that visits doesn’t have any knowledge on the product. Recently I sold a One Plus phone that was just 1 month old and the price that was quoted on the system was Rs 32K. On the day of pick-up the technician inspected the product and told me that, “Since he doesn’t have a c-type headphone, he can’t check the working of my headphone jack”. Guys, now a days most of the companies like Apple, One Plus are not providing any headphone and since I don’t have it they assumed the jack to have fault. It was just a 1 month old phone and they have deducted 1500 for no reason. Secondly, I also sold a Apple Macbook on the same day. After looking at the behaviour of the so called TECHNICIAN, I can guarantee that he had 0 knowledge on the product that I was selling (i.e. Macbook). He simply told me that the mother-board has issue and that is why the laptop is not moving to the diagnostic mode. Later on I had to investigate it and prove that everything is fine and the error was observed due to some settings issue. Though everything was fine, they deducted Rs 5060 from the quoted amount for a silly reason. I had to settle on lower prices since money was a need at that time……. Always avoid Cashify……. The robbers of Cashify teaches their technicians to make fool of sellers like us. I quit……. In future, I will not even look at shops in which the scam word “CASHIFY” is mentioned……. Message to Cashify: A SOUR MANGO CAN ONLY BE SOLD ONCE. ONCE SOLD YOU WILL BE OUT OF THE MIND OF THAT CUSTOMER. MAKE A BUSINESS MODEL THAT CREATES A VALUE TO THE CUSTOMER BUT NOT TO LOOT CUSTOMER BY SHOWING FALSE HOPES……….
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Response from developer
Hi, Ramanujan. This shouldn't have happened. Please share your registered mobile number/order details with us at support@cashify.in so that we can get in touch with you and resolve the issue.
Worst service
Their technicians were very abusive they tend to start argument . They were trained to bully you and they continuously make you feel that your device is not worth of penny if you will not agree on that they will start abusing. They give you time frame but always make you wait and will come whenever they want without informing you. The two technicians came to visit and looks very frustrated and from the very beginning they started rude behaviour and want to dump their frustrations on me , that not ended here , they start using abusive language not to me also to my father .
This is the service Cashify gives you. I have iPhone 6s plus 2/128gb which they valued only for 2k . I mean seriously if you can’t afford to buy then why are you in this business, check any shop for iphone 6s plus 128 gb in working conditions would be priced atleast 7k.
I didn’t left them without punishing them after using abusing language. One of the technician name was Kishore jisko kishori banake bheja mene
This is the service Cashify gives you. I have iPhone 6s plus 2/128gb which they valued only for 2k . I mean seriously if you can’t afford to buy then why are you in this business, check any shop for iphone 6s plus 128 gb in working conditions would be priced atleast 7k.
I didn’t left them without punishing them after using abusing language. One of the technician name was Kishore jisko kishori banake bheja mene
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Response from developer
Hi, Shivaanu. This shouldn't have happened. Please share your registered mobile number/order details with us at support@cashify.in so that we can get in touch with you and resolve the issue.
Have a video with technician threatening me!
I booked for a pick up a person came took out the scratch guard without my permission said there two scratches there were none because I always kept my phone cover with tempered glass and back cover still i agreed there are because I wanted to get my phone sold and then the person said the battery is faulty the same phone that I have used for so long and the battery always lasted all day! So I disagreed to sell my phone even though the scratch guard was out. Second time I get a call that I will get the same price I was assured on the app so I book the slot this time with faulty battery and two scratches got the same person to pick up the person again started with same dialogue that there is fault in my battery I was like I already mentioned it and yet the scammer couldn’t scam so I got the video where the person is literally saying u will the person who told u how much money u will get right on my face and took my portrait picture on his phone. Wonder how I rate this service! 😂
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Response from developer
Dear customer, we apologize for the inconvenience caused. We never intended to cause the hassle. Please note that the price quoted is subject to change if the device is found to have any damage that wasn't mentioned when the order was placed. Please share your order details with us or at support@cashify.in to get it checked and assist you on priority.
A Corporate Scam
Looked up for a device to sell and was satisfied with the price they were offering. Then decided to do it after a couple of days and bam the price went down by 2k No Reason. I was still fine and went ahead with the quote. The Pickup was cancelled for saturday morning and rescheduled to tuesday without consent. But the Pickup person calls me on sunday and say's hes coming in next 30 mins and after “CAREFUL INSPECTION” gives a final quote which was another 2k less than the one they mentioned. So i was 4k low than what i was initially offered. I rejected the offer and asked them to cancel the order. He then speaks to the manager and decides to give me a quote which was 500 less than what app had shown me then. But now the app was showing the new quote(-4k) so i went through the transaction and upon checking the invoice it had some other device and the amount was 1500 which i had bargained with their manager. Mailed them a few times no direct way to talk to any kind of support all they have is IVR CHATBOT & MAIL.
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Response from developer
Dear Customer, Please be apprised that we display the quote based on the inputs you submit. A requote happens only when there is a mismatch found between the device condition mentioned online and the actual device upon physical examination. Please share your order details with us or at support@cashify.in to get it checked and assist you on priority.
Worst customer service & support
Hi,
After writing to you guys multiple times, I have finally resorted to write a negative review on you guys on the App Store. I valued my phone through the app & booked an appointment of your technician as per an available slot(as user I was not given any option to choose specific time). During the day of pick up I had to wait at mentioned address but no one turned up and I received zero calls informing me about the technician not coming. I had to call costumer care & they bluntly said ”sorry Sir pick up of phone not possible on chosen date”; then why was the date shown as an option? After 2 days I got a message saying — your pick up is scheduled for next week (31st May) — how did you decide on a pick up date on your own??? After my 3rd email I get call after 2 days saying we are arranging pick up today. But alas, again the same story— no one turned up... I Seriously doubt your business model guys. I wonder if you guys have serviced even a single client. I have never come across such bad service. I hope no one else goes through this horrible service.
After writing to you guys multiple times, I have finally resorted to write a negative review on you guys on the App Store. I valued my phone through the app & booked an appointment of your technician as per an available slot(as user I was not given any option to choose specific time). During the day of pick up I had to wait at mentioned address but no one turned up and I received zero calls informing me about the technician not coming. I had to call costumer care & they bluntly said ”sorry Sir pick up of phone not possible on chosen date”; then why was the date shown as an option? After 2 days I got a message saying — your pick up is scheduled for next week (31st May) — how did you decide on a pick up date on your own??? After my 3rd email I get call after 2 days saying we are arranging pick up today. But alas, again the same story— no one turned up... I Seriously doubt your business model guys. I wonder if you guys have serviced even a single client. I have never come across such bad service. I hope no one else goes through this horrible service.
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