Casper Glow User Reviews

Customer Experience

Positive experience49.1% of reviews
Neutral27.3% of reviews
Negative experience23.6% of reviews

~ Based on 110 written reviews from the US App Store.

What users say

Is Casper Glow Safe?

Casper Glow appears mostly safe based on user ratings. AppsHunter Safety Score for Casper Glow is 75/100.

This assessment is based on 151 user ratings, with an App Store average of 3.8/5.

Safety Analysis

66.9% of ratings point to a safe experience
13.5% of ratings suggest some concerns
19.6% of ratings point to a risky experience

~ Based on 148 App Store ratings for Casper Glow.

Is Casper Glow Legit?

Casper Glow appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Casper Glow is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Please update

No updates in 6 years? There is so much potential. I would like to control the brightness of the light for the wake up mode, or be able to leave it at its lowest brightness level. If my partner and I have different wake up times, I don’t need my light reaching full intensity. It would also be nice to have longer durations of wake ups.
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charging feature

this glow light is great, it does the job. however i wish the app told you whether the glow light was changing or not. its not easy to make sure that it is in fact charging so instead of flipping the device, most of the time i use the alp to turn it on.

Light is great, app ignored

I loved my Casper Glow light. Had it for several years before it stopped working. Thought of buying another but just noticed the app hasn’t been updated in 6 years! Not a good look for a hardware product you still sell.

Don’t try grouping lights

Ok app just be patient with device discovery. Don’t try to group lights or the app glitches. If you do, tap group then press and hold a light for the X to appear. I guess this won’t get updated now…

Do Not Buy

Hoping to save a consumer some money in this economy.

Look up “Casper Glow charging base replacement” on Google. This is a known issue that Casper refuses to fix.

Despite this issue, Casper continues to ship units out to customers with this faulty design.

PS—check out the last update for this app (5 years and counting). That should have been a clear indication to me that Casper had given up on this product.

Buyer beware.
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Fatal design flaw in the app

Why is the “wake up” time programmed to be the time when the light hits maximum brightness? This suggests that when the light is 95% bright, I would not yet be awake.
Why must I set my wake up time 25 minutes after I want to actually wake up. This makes errors so much likelier.

Change the app so that the wake up time is the time when the light begins to glow. This is a one-star app until this easy fix is complete.

Also, allow a custom ramp up time or more variety in ramp up. 30 minutes is too lengthy. I’d like to see a 10 minute ramp or even 5.
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App detail view and battery control

The lights are great but I cannot find the detail view in the app to see the battery life. When the light runs out of battery it is not turning back on and there is no indication if it is charging or not. Is there an app feature I am missing to run the battery information?

No link to phone alarm setting

Why can’t the awake time be tied to the phone alarm setting. Light is good but it’s annoying having to change alarm in two different places

Lights don’t work

I bought the double pack and neither lamp works out of the box. They don’t snap into place smoothly on the charging pad but with enough wiggling around you can be pretty sure they’re aligned with the charging points. However, they don’t light up when placed on the charger or respond to button presses, and after an hour of “charging” nothing has changed. The app can’t discover them and they are completely unresponsive to being charged, flipped or pressed. Do not buy.
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Bases become faulty

Loved these lights in the beginning but the base slowly breaks down in the year so that the pins don’t touch the lights and thus cannot charge and after warranty Casper does nothing, even though the product is faulty. It doesn’t make sense to buy new ones when they will do the same.

On maintenance?

I love my Casper glow and use it everyday. I noticed there’s a bug with editing the wake up settings. Sometimes a saved wake up setting will disappear and then re-appear in the list. Other times it has the wrong device listed. There also hasn’t been any new features developed since we got this a few years back. I would like to be able to set the maximum light strength on wake ups for example. Starting to wonder if they’ve left it on “keep the lights on” mode which means no active development and very little resource to fix bugs, hope that isn’t the case because I love these lights.
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Really like the light, but

It would be great if the app showed how much charge is left in the light. The light really helps me fall asleep, sleep, and wake up better. I was always falling asleep with a light on and getting poor quality sleep as a result. I do not leave the light on the base, and too often don’t realize the charge has run down. Would love to see this feature in the app.
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Works well until the charging base breaks

Charging base breaks very quickly (one and a half years for me) and you have to buy a new one, otherwise worked very well

Could use more features

I love the light and how I can set it but I hate that the app is lacking in a lot of features
1) it won’t let you delete wake ups, or at least this is not easy to find
2) you can’t set how long it takes to turn on, it will only start turning on 30 minutes before and I wish this could be more adjustable.
3) you can’t adjust how long it stays on other than 5-30 minutes. I want the light to stay on until I turn it off or probably an hour.
3.1) same for the dim down that there isn’t a time adjustable option
4) I wish you would be able to adjust the brightness more, since it starts the wake up pretty dim but you can’t set the brightness to that dimness.
4.1) I wish the brightness at the end of the wake up was also adjustable
5) the amount of set days to wake up is limited, this may be on the product itself vs the app but I tried to make more to combat that the time is limited.
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Pretty good, but a few bugs

This app hasn’t been updated in 3 years. It could really use a refresh.

1. Sometimes when I switch on an alarm from the off position, it switches itself off without me touching it. This has burned me a few times in the morning.

2. After editing an alarm, it should default into the on position.

3. The rate at which the lamp dims and brightens should be adjustable

4. Would love for the lamp to integrate into my apple alarms (although admittedly this would be tough).
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No way to set a schedule for evening

Love the look of the light itself, but the app continues to lack features that would actually make the light useful at times other than waking up. Please consider allowing the lights to turn on at full brightness and dim over time after lingering an adjustable amount of time on a schedule so we don’t have to consciously remember to turn the light on when winding down for the night. That would definitely help increase Accessibility issues for neurodiverse people.
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Please add shortcuts support

Currently works as a dumb light as there’s no way to trigger with siri or shortcuts.

Had several issues since purchasing them two years ago

I had first purchased one two years ago and there are occasional command issues same with the second purchase a year after same issue. I pair the two and very often one would stop syncin in the near end of a fading cycle. It would really annoy us because we would have to get up and turn it off completely because it would not listen to our blue tooth app. We repaired many times and issue is exactly the same.
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It’s great

I do like waking up to the glow of this light.
Being able to turn it on from the app is good BUT I wish i could also adjust the brightness level from the app instead of only being able to do that on the devise itself.

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