Don’t get this
Worst data collection app I have ever encountered with a complete lack of follow up and care for their current clients. Data becomes unusable and the therapist and bcba end up doing paper and pencil calculations to get correct data due to the unfixed bugs to their program. The new app they developed is especially faulty and inaccurate. I am so disappointed in this company! They would get a zero if I could fly ie that to then get any other data collection app than this one!
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iPhone version needs fix
When used on the iPhone, nearly 1/3 of bottom screen is blank. Please fix!
Too many bugs.
This app used to work wonderfully but over the last two years it has been extremely glitchy to the point where I can’t do my job often. Treatment plans don’t pull, data and notes won’t sync, and we have expressed concerns to the company but bugs still don’t get fixed. We have had some issues that lasted over a year that prevent us from taking accurate data. Customer service quality has decreased significantly over the last two years as well.
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Good concept- makes data collection easy (when it works….)
When I am really frustrated with the website lagging, the app not updating or showing the wrong programs or all the reports from my RBTs that such and such isn’t working in Catalyst- AGAIN! I try to remind myself that it is much less time consuming than keeping a binder. So when it’s working it’s fabulous, but it’s glitchy way too often for a tool need for accurate and consistent data collection.
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User-friendly to appoint
I’ve had to delete this and re-upload it I don’t know how many times. Once you get to know the system it’s easy to know but it’s a hassle to have to offloaded from your phone. Right now I’m dealing with a situation where I can’t even download it anymore. It doesn’t show up as an option to download and when it does I click on the little cloud with the arrow and it won’t download even though I have space on my phone. It doesn’t make sense.
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