Catalyst Client User Reviews

Catalyst Client
Catalyst Client
DataFinch Technologies, Inc.

Customer Experience

Positive experience62.7% of reviews
Neutral3.9% of reviews
Negative experience33.3% of reviews

~ Based on 51 written reviews from the US App Store.

Is Catalyst Client Safe?

Catalyst Client has mixed safety signals based on user ratings. AppsHunter Safety Score for Catalyst Client is 65/100.

This assessment is based on 30 user ratings, with an App Store average of 3.1/5.

Safety Analysis

46.7% of ratings point to a safe experience
10.0% of ratings suggest some concerns
43.3% of ratings point to a risky experience

~ Based on 30 App Store ratings for Catalyst Client.

Is Catalyst Client Legit?

Catalyst Client is no longer available in the App Store. AppsHunter Legitimacy Score for Catalyst Client is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Don’t get this

Worst data collection app I have ever encountered with a complete lack of follow up and care for their current clients. Data becomes unusable and the therapist and bcba end up doing paper and pencil calculations to get correct data due to the unfixed bugs to their program. The new app they developed is especially faulty and inaccurate. I am so disappointed in this company! They would get a zero if I could fly ie that to then get any other data collection app than this one!
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iPhone version needs fix

When used on the iPhone, nearly 1/3 of bottom screen is blank. Please fix!

Too many bugs.

This app used to work wonderfully but over the last two years it has been extremely glitchy to the point where I can’t do my job often. Treatment plans don’t pull, data and notes won’t sync, and we have expressed concerns to the company but bugs still don’t get fixed. We have had some issues that lasted over a year that prevent us from taking accurate data. Customer service quality has decreased significantly over the last two years as well.
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Good concept- makes data collection easy (when it works….)

When I am really frustrated with the website lagging, the app not updating or showing the wrong programs or all the reports from my RBTs that such and such isn’t working in Catalyst- AGAIN! I try to remind myself that it is much less time consuming than keeping a binder. So when it’s working it’s fabulous, but it’s glitchy way too often for a tool need for accurate and consistent data collection.
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User-friendly to appoint

I’ve had to delete this and re-upload it I don’t know how many times. Once you get to know the system it’s easy to know but it’s a hassle to have to offloaded from your phone. Right now I’m dealing with a situation where I can’t even download it anymore. It doesn’t show up as an option to download and when it does I click on the little cloud with the arrow and it won’t download even though I have space on my phone. It doesn’t make sense.
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Amazing data collection system!

Very user friendly. Quick data sync, everything goes to the cloud so no data is lost. The interface also includes visuals indicating if minimum trials were met in the session. Prompt codes can be individualized.

Great app if it weren’t for all the glitches

Sooooo many glitches and bugs. Makes it hard to get work accomplished in a timely manner.

I see progress

While we are looking for a few more features, there is a noticeable improvement over the last two versions of the app. Looking forward for more releases. Thank you.

ABA 🌺

I believe the product is user friendly, easy to navigate to collect data, and visually appealing as well. It does have some bugs and issues that it needs to work out, but what software/app doesn’t. I believe they are working hard to make it better, and overall very pleased with it!

Helps run ABA sessions more intuitively

I like how Catalyst allows the therapist to run targets back to back for DTT sessions in different types of order and can even automatically input previously mastered skills in to build Behavioral momentum. The team at Catalyst is always looking for user feedback and working to improve the app constantly to make it more user friendly and easy to use.
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Reset

I have used catalyst since August l. Every day it resets all the data and targets and behaviors at the bottom however after the last update it failed to reset for the next day. Might wsnt to fix that.

Told my therapist

This data collection app is so glitchy and disorganized that I had to tell my own therapist about it 😭😭😭
Oh, you wanted to quickly find an old SOAP note? Better scroll through all others previously submitted with no sense of order first!
If you’re looking for a data collection app that consistently crashes, loses saved data, and generally lacks organization, this is the one for you!
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worthless

This app, and system as a whole, are absolutely worthless and not worth the money. I’ve had countless issues that I need to reach out to support for and get absurd makeshift solutions that are impossible to keep up with. Im unable to see students, i’m unable to see programs that are put in and show up on the website but not in the app, and there’s issues where it records incorrect data and i’m told to check for accurate data with the therapist that took it. Isnt that the job of the app?? This holds up A LOT and makes a lot of things very very inaccurate. Please choose something else.
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Needs an upgrade or delete the system

Honestly I have had so much problems with this system. I really hope they fix having the data to be on one device at least. I have messed up my data and when I try to go back to fix it, it would not delete on the tablet my company gave me, which results with inaccurate data, great! Programs that my supervisor says she puts in, not in there. So I wasted my time in session doing certain programs that appear then disappear.
I’m constantly suggesting my supervisors and this company I’m with to switch to another database system. I have re loaded this app at least 5 times on both tablet and iPhone devices. Yes, it will work on your iPhone, but not all programs are there, if you have no bad experiences, your one the lucky ones. This app is also time consuming when you input data. Putting up to 3-5 trials it goes all the way to the top every single time I put data in which is also time consuming. I rather do paper data then use this system. It makes it frustrating and challenging for therapists like me to do their job. I use both the tablet and my phone to take data which increases my session note time to over 20 minutes and it’s suppose to be 10-15 minutes. Y’all should figure out why there is so much issues using this app, it would help therapist do their job with less stress.
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I have no choice

With every update, it seems that the developers think to themselves “How can we make this app worse?”. If this is true, then they are incredibly successful. Features that used to be there, don’t work anymore, and instead of helping my sessions, it hinders them. The only reason I use this app and will ever is because it’s the one my work uses. I’ve used Centralreach in the past with much better results.
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Formatting Issues With Keyboard & Issues with Syncing

When typing with a Bluetooth keyboard, the whole screen would turn black instead of text appearing. I would have to restart the app and input information again. Also, The app doesn’t show that it syncs everything and would show the same data from the day before unless I close the app and reopen

The phone app is really lacking

It used to be useable but now takes months to update. My clients goals have been mastered and update in the website and iPad app months ago and still have not updated in the app. It’s been months. I used it in a pinch the other day and the data still has not uploaded into the system. Completely unreliable which makes it unusable.
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Please Fix

I’m literally screaming in frustration at my tablet when I use this app for work. I’d wish my company switch over to a different app, due to the many errors I see when using. First, when doing the task analysis (for any trial a kid may have) the -/+ buttons to input data don’t even work! It doesn’t let me select a - or a + once the child finishes one part of the task. So frustrating seeing as the task will continue and your there fiddling with it to work and miss the opportunity with the client to see progress. Then I might have to exit out many times and restart app during trail; making client frustrated as I’m not in the moment with them and I myself frustrated for this inconvenience. Cant even see all of the steps of total task chaining as well, only on step can be shown due to the “notebook graphic” they are trying to go with. If the bugs/ lagging can be fixed, as well as the notebook graphic into a more simpler design, this app would be great.
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Makes Data Collection a Breeze

Originally when I entered the field I started with paper data and excel. Then, I used Central Reach. However, nothing compares to Catalyst. Catalyst is a lot more user friendly and on boarding was a breeze. I enjoy the ability to create programs and store them in my library. The app has been a great tool for my RBTs on the go collecting data. I highly recommend this app to anyone looking for a data collection tool.
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Fast & Easy Way to Collect Data

This product has been a lot of help in our practice and a huge timesaver for my organization. I am very pleased with the the layout of the app and the fact that it can be used on my tablet or phone.